Property Features
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences such as ski passes and shopping on site allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges or try your luck at the on-site casino. There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This eco-certified hotel also offers a children's pool and a 24-hour fitness centre. Free self parking is available. This Medicine Hat hotel is smoke free.
- 1 building
- 221 guestrooms or units
- 4 levels
- 2 bars or lounges
- 8000 sq ft of conference space
- 743 sq. m of conference space
- Built in 1986
- Buffet breakfast (free)
- Casino
- Deli
- Ski lift tickets
- Charging station for electric cars
- Business centre (24 hours)
- Conference centre
- Coffee in lobby
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-out
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- Concierge
- Wedding services available
- Games room or arcade
- Pool or billiards table
- BBQ grill(s)
- Gift shop
- Beauty salon
- Newspapers in lobby (free)
- ATM
- On-site shopping
- Bellhop
- Lift
- No smoking on site
- Dining venue
Family Friendly Amenities
- Family property
- Free water park access
- Number of indoor pools - 1
- Children's pool
- Waterslide
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Arcade/game room
- Fridge
- Microwave (on request)
- Free cots/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
, Free wired internet
Parking
Free long-term parking
, Free self parking
, Free RV, bus, truck parking
Transport
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Property shuttles: Ski shuttle
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Parking: Free self parking, extended parking, and RV/bus/truck parking
Room Amenities
Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. offers 221 accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Medicine Hat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.
- Pillowtop beds
- In-room dining (limited hours)
- HD television
- Cable channels
- Premium channels
- Films for purchase
- Fridge
- Microwave available
- Coffee maker
- Luxury bedding
- Hypo-allergenic bedding
- Bath or shower
- Cots (free)
- Rollaway beds (surcharge)
- Housekeeping (daily)
- Newspapers (free)
- Local calls (free)
- Hairdryer
- Safe
- Toiletries (free)
- Telephone
- Iron and ironing board
- Desk
- Blackout curtains
- Sound-insulated rooms
- Climate control
- Unique furnishings
- Unique decor
- Connecting rooms available
- Wardrobe or cupboard
Food & Drink
Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 6:30 AM to 10:00 AM.
Redwood Steakhouse & Bar – This restaurant serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Central Station Cocktail – On-site lobby lounge. Open daily.
Elements Lounge – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.
Nearby Activities
An indoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park and a 24-hour fitness centre.
Children aged under 10 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
- Snowboarding nearby
- Golf driving range on site
- Golfing nearby
- Snowshoeing nearby
- Casino nearby
- Downhill skiing nearby
- Health or beauty spa nearby
- Cross-country skiing nearby
- Ice skating nearby
- Ski lessons available nearby
- Ski equipment rental shops nearby
- Hiking/biking trails nearby
- Golf lessons available nearby
- Kayaking nearby
Spa Services
Alberta Massage and Spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
- Number of treatment rooms 4
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Ayurvedic treatments
- Massages
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Handrails in stairways
- Wheelchairs available on site
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness centre
- Wheelchair-accessible meeting spaces/business centre
Hotel Policies
Check-in
- Check-in time starts at 4 PM
- Check-in time ends at midnight
- Minimum check-in age is: 21
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for CAD 10.00 per night.
- Free cots (infant beds)!
Pet Policy
- Pets: CAD 10 per pet, per night, plus a deposit of CAD 10.00 per night
- Pets cannot be left unattended
- Certain rooms only
- You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Credit card pre-authorization
- Staff temperature checks are conducted regularly
- Masks are compulsory at the property
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Contactless food service / room service is available
- Pets cannot be left unattended
- Commonly-touched surfaces are cleaned with disinfectant
- Reservation is not required for facilities on-site
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property is cleaned with disinfectant
- Pets allowed in specific rooms only
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Debit cards not accepted
- Gloves are available to guests
- Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
- Food service has been amended for enhanced safety
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitiser
- Staffed front desk
- Children stay free - maximum age 17
- Social distancing measures are in place
- Contactless check-in is not available
- Property follows a brand or regulatory agency's sanitisation guidelines Count on Us (Wyndham)
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Children stay free
- Individually-wrapped food options are available for breakfast
- Number of children who can stay free - 3
- No gap period between guest stays
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Pet deposit: CAD 10.00 per night
- Pet fee: CAD 10 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CAD 10.00 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Lodge Medicine Hat
- Medicine Hat Lodge
- Medicine Hat Lodge Hotel Medicine Hat
- Medicine Hat Lodge Resort, Casino & Spa Alberta
- Medicine Hat Lodge Resort, Casino And Spa
- Medicine Hat Resort
- Medicine Hat Lodge
- Medicine Hat Lodge Trademark Collection by Wyndham
You should know
- Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
- Registered guests are the only ones allowed to be in guestrooms.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
- Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Awards & Affiliations
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
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