This hotel features a 24-hour front desk. Housekeeping is available on request.
Al Mukhtara Almasi Hotel offers 120 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at Al Mukhtara Almasi Hotel , you're just a quick walk from Prophet's Mosque.
Free Wi-Fi (speed: 50+ Mbps)
Amenities include a lift
Steps from Masjid Al Ghamamah and 8 minutes on foot from Prophet's Mosque
Al Mukhtara Almasi Hotel offers its guests a lift. The front desk is open around the clock.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Parking and transport
No on-site parking available
Conveniences
24-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping on request
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Room amenities
More
Air conditioning
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10008822
We should mention
Couples who want to share a room are obligated to provide proof of marriage.
National rating
This property has received its official star rating from Saudi Ministry of Tourism.
Property is also known as
Mokhtara Diamond Hotel
Mokhtara Diamond Madinah
Mokhtara Diamond Hotel Madinah
Al Mukhtara Almasi Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Would not recommend at all. Apart from the proximity to the mosque, there are no plus points.
Elevators are extremely slow, staff is rude and not responsive (they’ll just pretend not to understand you and reception will never pick up the phone). The rooms are not cleaned properly. Lots of garbage under the beds and dirty carpets. The bathroom is AWFUL. Smelly, small and the tub is tiny. They provide shower gel and shampoo OUTSIDE the shower by the sink. They don’t even provide hand soap. Did not have a good experience at all. Spend a little bit extra and go somewhere else. Not worth the price
Very disappointing experience
This hotel is extremely overpriced for what it offers. There was no soap in the bathroom, no tissue, and the Wi-Fi never worked during my stay. They also do not provide any coffee or tea bags in the room, which is very basic for any hotel.
Despite charging a very high price, there is no breakfast option at all, not even something you can buy from the hotel. The overall service and facilities are very poor and do not justify the cost in any way.
The only good thing about this hotel is the location — Masjid an-Nabawi is about 4–5 minutes walking distance. Other than that, nothing meets expectations.
I don’t understand why they charge travelers so much money without providing even basic services. I would not recommend this hotel unless location is the only thing you care about.
The only good thing about the hotel was the location. It was located near gate 318. The room was dirty, not sure if they clean it after every guest. The washroom was probably done in 80's. Would not recommend it to anyone
Rafay
Stayed 2 nights in Dec 2025
4/10 Poor
Muzammil
6 Jan 2026
Disliked: Cleanliness, staff & service, amenities
Room windows were loose, letting in a lot of sound, wind; I was given 3 small beds even though I was alone, no slippers provided, no heatin no temperature control, staff was rigid on late check-out my flight was at night. No proper concierge to store lufgagethere were
Receptionist is ok. The staff were very helpful and knowledgeable and excellent! They have laundry service that was completed within 24 hrs. They provided us with a nice fruit plate for each room. Room service was provided upon request. They provided us with the necessities everyday we stayed there, to make sure we did not run out. Excellent location food, shopping, & masjid nawabi and other mosques were within walking distance.
Khawja
Stayed 5 nights in Dec 2025
8/10 Good
Hamid
28 Dec 2025
Liked: Cleanliness
Good Evening to you all , everything was good and the staff was very good also but the hotel is near to the haram it’s very interesting but the rooms need to renovation
Hamid
Stayed 3 nights in Dec 2025
10/10 Excellent
Muhammad
Travelled with family, Travelled with family and small children
Location is ideal, very close to Haram. Service was excellent. Mr. khalid, House Keeping Manager was outstanding. He fulfilled all our house keeping requests. Many Thanks to him. Highly recommended for Madinah visitors
Muhammad
Stayed 4 nights in Dec 2025
4/10 Poor
Bilal
16 Dec 2025
Liked: Staff & service, amenities
The room was very noise as it was next to vent machine
Please save yourself the money and go to another hotel. The towels, toilet paper, water were all missing. The first 30 minutes the front desk reception couldn’t find my booking. Everything in my room was unclean. The bathroom has mold. I’m glad that we booked only 2 nights.
Tiny room with even more tinier bathroom with some raggedy shower curtains. We booked 3beds, 1room and there was barely enough space to move around. Soup/stew stains in bedside drawer. The room needs remodelling. WC leaks when flushed. Don’t even look at the hair dryer on the wall.
The only good thing about this hotel is how close it is to Masjid Nabawi (the Prophet’s (SAW) Masjid). Other than that, I will not recommend.
I am not trying to destroy someone’s business but they need to do better.
Close to Ali masjid. Easy walk to masjid Nabawi. Enough food places nearby. Cheap and cheerful. All the lifts and the AC worked.
Clean shower room. Star level is correct.