Canterbury International Hotel

4.0 star property

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Photo gallery for Canterbury International Hotel

Lobby sitting area
Food court
View from property
Terrace/patio
Pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
326-330 Canterbury Road, Forest Hill, VIC, 3131
  • Place, Forest Hill Chase Shopping Centre
    ‪7 min walk‬
  • Place, Blackburn Lake Sanctuary
    ‪12 min walk‬
  • Place, Nunawading Basketball Centre
    ‪3 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪48 min drive‬

Room options

Standard Suite

  • Sleeps 2

Standard Room

8.4 out of 10
Very good
(20 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Executive Room

7.0 out of 10
Good
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

One Bedroom Apartment

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Executive Suite

  • Sleeps 2

Apartment, 2 Bedrooms, Non Smoking, 2 Bathrooms

  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

Presidential Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Double Double Room

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Twin Suite

  • Sleeps 4

Presidential Queen Suite-Non-Smoking

  • Sleeps 2

Queen Room-Non-Smoking

  • Sleeps 2

Deluxe Suite

  • Sleeps 2

Superior Suite

  • Sleeps 2

Two Bedroom Apartment

  • Sleeps 4

Similar properties

About this property

Canterbury International Hotel

A conference centre, concierge services and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site. Housekeeping is available on request.
Canterbury International Hotel offers 72 air-conditioned accommodations with a hairdryer and an iron/ironing board. Televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and change of towels can be requested.

Our customers tell us that they can't get enough of the helpful staff at Canterbury International Hotel. During your stay, you're just a quick walk from Forest Hill Chase Shopping Centre. Features include free WiFi in public areas and free self-parking, plus a conference centre.
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Amenities include a conference centre, a computer and laundry facilities
  • Just a 1-minute drive from Forest Hill Chase Shopping Centre and 5 minutes from Morack Golf Course
As a guest of Canterbury International Hotel, you'll find a terrace, a garden, and concierge services. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Canterbury International Hotel also features laundry facilities, express check-out, and a television in common area. Free self parking is available.

This Edwardian Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free covered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; AUD 25 for adults and AUD 13 for children

Things to do

  • Pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Business services

  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 17 2025 to June 30 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 25 for adults and from AUD 13 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Clarion Canterbury
Clarion Canterbury Forest Hill
Clarion Hotel Canterbury
Clarion Hotel Canterbury Forest Hill
Clarion On Canterbury
Canterbury International Hotel Forest Hill
Canterbury International Forest Hill
Canterbury International
Clarion Hotel On Canterbury
Canterbury Hotel Forest Hill
Canterbury International Hotel Hotel
Quality Hotel Canterbury International
Canterbury International Hotel Forest Hill
Canterbury International Hotel Hotel Forest Hill

Canterbury International Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 318 out of 624 reviews
Rating 8 - Good. 211 out of 624 reviews
Rating 6 - Okay. 63 out of 624 reviews
Rating 4 - Poor. 22 out of 624 reviews
Rating 2 - Terrible. 10 out of 624 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Fulvio, Blackburn South

Travelled with partner
Liked: Cleanliness
Did not have much to do with the staff after first night.
Stayed 2 nights in Nov 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Room clean. Staff friendly and efficient. Easy check in and check out.
Stayed 1 night in Nov 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Ashraf

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfectly fine, except the receptionist was a bit unwelcoming; that's supposed to be the first point of contact for clients.
Stayed 1 night in Nov 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Good amenities
Stayed 1 night in Nov 2025

8/10 Good

Keith

Stayed 2 nights in Oct 2025

8/10 Good

Glenda

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room, staff friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Merren

Great staff, comfy bed
Stayed 1 night in Nov 2025

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel, very pleasant staff and excellent restaurant Thank you
Stayed 1 night in Oct 2025

2/10 Terrible

jason

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We were given a room on the main road side. It was very noisy until late at night and from early in the morning. Also we specifically chose this property because of the gym and pool facilities. When we went looking for the pool there was a sign on the door saying it was not available due to the recent Melbourne storms. A long term guest told me it hasn’t been available since last year and just looking at it was full of green water and only a 1/4 full with sticks and leaves in it. Then we looked inside the gym area and it was full of storage items from a couple and their child that was actully living in the gym room. It was dirty and smelly. The guy that popped out of the gym looked like a homeless hobo and told me he was dealing crack to pay for his lodging. Also in regarding to very poor security the security access door to our building was not able to be closed and was left open 24/7 for anybody to enter. This also made sleeping very difficult as any noise we heard outside our door was concerning. I discussed all these concerns with the staff member at the front desk and he really kind of denied any knowledge of the issues. He told me his manager would call me to discuss at 9am when they start work. 2 days later and still no calls or messages from this bizarre hotel to resolve my concerns with our stay. Personally I think there is some very dodgy business going on at this suburban hotel and we would never ever return due to safety, noise and straight up lack of care.
Stayed 1 night in Oct 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Overall very good
Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

2/10 Terrible

Joanna

Travelled with family
Washing machine and Dryer not cleaned. Dishwasher dirty anc looked broken. Bathroom walls not clean around toilet area. Only 1 blanket in the 1Bed unit which has a pullout sofa for extra person. Tiny bowls, cups, plates and limited cutlery.
Stayed 4 nights in Oct 2025

6/10 Okay

Douglas

Disliked: Property conditions & facilities
Walls are plaster thin so it’s very noisy. Broken lamp shades and shabby furniture. Hair in the shower and rubbish on the carpet. Breakfast was depressing so we skipped it. Very tired and not well maintained or cleaned. Don’t bother.
Stayed 1 night in Oct 2025

6/10 Okay

Shane

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed several times recently and this was the only time I had a bad experience. Some Issues with staff and random homeless type person in the lobby was certainly an issue.
Stayed 2 nights in Oct 2025

6/10 Okay

Hang Tsz

Shower area is not clean. Mould in grout.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern room with good facilities
Stayed 1 night in Oct 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would go back

Loved the 2 room/ apartment. It didn't have a kitchen, but breakfast was included. Unfortunately, cups and glasses in the cupboard were not clean but they gave us 2 bottles of water to make amends.
Stayed 1 night in Sep 2025

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy my stay here. I generally stay twice a month and never had an issue.
Stayed 2 nights in Sep 2025

8/10 Good

Abdullah

Stayed 1 night in Sep 2025

8/10 Good

Carey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy bed, helpful staff. Had problem with key when first arrived, but was fixed straight away. Breakfast was good, but staff seemed to be struggling to keep up with demand (food, glasses and cutlery were in short supply, but was very busy).
Stayed 1 night in Sep 2025

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class service and very happy with my stay once again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jordyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Just loved it
Stayed 3 nights in Aug 2025