We arrived after dark on Friday & although we worked it out, entry instructions were incorrect, keys were very difficult to operate & vehicle access gate was broken. We notified the company of this, no alternative was provided & gate was not fixed till the morning we left ( Monday). Thankfully, someone took it off its rail & we could use the garage as there is only 2hr street parking. Property is right on the train line!Bedroom with ensuite has the train going past the window, no hooks/rails to hang wet towels, minimal space for suitcases & hand soap was empty. No compendium. We were surprised at how little was provided as the starter pack, e.g. 1x250ml long life milk for 4 adults & no oil for BBQ.Property had no umbrellas, tissues, or paper towel.