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Grand Hyatt Melbourne

5.0 star property

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Photo gallery for Grand Hyatt Melbourne

A modern lobby with a central staircase, glass walls, and a large chandelier.
Property video
A modern lobby with a marble floor, a glass staircase, and decorative vertical elements.
A modern hotel facade with large glass windows, a central entrance, and two prominent sculptures.
A spacious indoor area with multiple seating arrangements, including tables and chairs, and large windows allowing natural light.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
123 Collins Street, Melbourne, VIC, 3000
  • Place, Collins Street
    ‪1 min walk‬
  • Place, Princess Theatre
    ‪7 min walk‬
  • Place, Melbourne Central
    ‪9 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, River View

A hotel room with a large bed, a sofa, a small table, a chair, a TV, and a window with a city view.

Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(31 reviews)
  • River view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, River View

A hotel room with a large bed, a sofa, a small table, a chair, a TV, and a window with a city view.

Room, 2 Single Beds, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed (Grand Club Lounge Access)

A breakfast setup with croissants, orange juice, and coffee on a table with a city view.

Club Room, 1 King Bed (Grand Club Lounge Access)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite, 1 King Bed (Grand Club Lounge Access)

Grand Suite, 1 King Bed (Grand Club Lounge Access) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Grand Suite, 1 King Bed (Grand Club Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a bed, a sofa, a small table with a vase of flowers, a lamp, and a dresser.

Room, 1 King Bed

9.2 out of 10
Wonderful
(92 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Spa)

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a large window with a city view.

Room, 1 King Bed (Spa)

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

A hotel room with a sofa, two single beds, a small table with a chair, a lamp, and a framed picture on the wall.

Room, 2 Single Beds

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Corner

A hotel room with a large bed, a desk with a lamp, a sofa, a small table with chairs, a TV, and a view of the city skyline.

Deluxe Room, 1 King Bed, Corner

8.4 out of 10
Very good
(40 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Single Beds (Grand Club Lounge Access)

A breakfast setup with croissants, orange juice, and coffee on a table with a city view.

Club Room, 2 Single Beds (Grand Club Lounge Access)

  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

A breakfast setup with croissants, orange juice, and coffee on a table with a city view.

Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed, River View (Grand Club Lounge Access)

A hotel room with a large bed, a sofa, a small table, a chair, a TV, and a window with a city view.

Club Room, 1 King Bed, River View (Grand Club Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Single Beds, River View (Grand Club Lounge Access)

A hotel room with a large bed, a sofa, a small table, a chair, a TV, and a window with a city view.

Club Room, 2 Single Beds, River View (Grand Club Lounge Access)

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Diplomatic Suite (Grand Club Lounge Access)

A hotel room with a large bed, a sofa, a lamp, and a view of a cityscape at night.

Diplomatic Suite (Grand Club Lounge Access)

  • City view
  • 141 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a chair, a small table with a vase of flowers, a television mounted on the wall, and a framed picture on the wall.

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(37 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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The price is CHF 105
includes taxes & fees
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About this property

Grand Hyatt Melbourne

Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and valet parking.
Grand Hyatt Melbourne offers 546 accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

City Club Wellness has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The breakfast at Grand Hyatt Melbourne gets high marks from our customers. During your stay, you're just a quick walk from Collins Street. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy local cuisine while dining at Collins Kitchen
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with massages, aromatherapy or body wraps at City Club Wellness
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the breakfast
  • Steps from Collins Street and Regent Theatre
Grand Hyatt Melbourne offers its guests a full-service spa and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Meeting rooms and limo/town car service are available. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Grand Hyatt Melbourne. Parking is available for a fee.

This 5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Collins Kitchen – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
Ru-Co Bar – This cocktail bar only serves light fare. Happy hour is offered. Open selected days.
Lobby Lounge & Bistro Bar – On-site bistro. Guests can enjoy drinks at the bar. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Valet parking on site (AUD 90 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 50 to 55 for adults and AUD 25 to 27.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Collins Kitchen
  • Lobby Lounge & Bistro Bar
  • Ru-Co Bar

Things to do

  • 24-hour gym
  • Designer stores
  • Full-service spa
  • Shopping

Family friendly

  • Children's games
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 33 floors
  • Built in 1986
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 10 2026 to April 30 2027 (dates subject to change):
  • Tennis courts
The property will be renovating from 20 April 2026 to 30 April 2027 (completion date subject to change). The following areas are affected:
  • Hot tub
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 95 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 50 to 55 for adults and AUD 25 to 27.50 for children
  • Valet parking fee: AUD 90 per night (in/out privileges)
  • Rollaway bed fee: AUD 95 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt Melbourne
Grand Hyatt Melbourne Hotel
Hyatt Melbourne Grand
Melbourne Grand Hyatt
Grand Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt
Grand Hyatt Melbourne Hotel
Grand Hyatt Melbourne Melbourne
Grand Hyatt Melbourne Hotel Melbourne

Grand Hyatt Melbourne Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1004 reviews
Rating 8 - Good. 172 out of 1004 reviews
Rating 6 - Okay. 61 out of 1004 reviews
Rating 4 - Poor. 22 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

darren

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a wonderful stay - loved it.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always love staying at the Hyatt. Great location, staff, food and venue.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a great location. Would definitely recommend this hotel.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, perfect location to access Melbourne and views from rooms were amazing.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in good location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, professional service, and convenient location.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing too fancy and a little dated, but good sized comfortable rooms in a good location.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Hiroyuki

Staff was very friendly and the room was always well cleaned and replenished. I stay at this hotel whenever I’m in Melbourne and plan to do so on my next trip.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Xiuhui Junie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the Grand Hyatt was exceptional, from the warm welcome at reception to the incredibly helpful bell desk. I felt genuinely valued throughout my stay, and the top-notch amenities really added to the experience. It is a fantastic hotel that makes you feel right at home in the heart of Melbourne.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand is an excellent option for someone wanting a safe but elegant property in the Eastern end of Melbourne's CBD.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room condition, 5-star quality. Location is excellent.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Nice hotel
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service
Staff were amazing and rooms very clean. Great location close to theatres
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Great hotel in a great location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities
Great staff, clean room with great amenities
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Heavenly

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, breakfast was great! Staff were amazing.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

anthony

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Donald G

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top location
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Sonali

Liked: Cleanliness, staff & service, amenities
Good location, room view was great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sondang Meyhwa Angeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

steven

Liked: Cleanliness, amenities, property conditions & facilities
Spot on local. Great hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shirsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I almost always stay at the Grand Hyatt when in Melbourne for work trips. The location can't be beat and the service quality is consistent. The rooms are well-equipped and super spacious.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect and the staff were helpful and friendly.
Stayed 1 night in Jan 2026