Aparthotel

Quest NewQuay

4.0 star property
VIP Access

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Photo gallery for Quest NewQuay

Lobby
Two Bedroom Executive Apartment | Living area | LCD TV, Netflix, iPod dock, streaming services
Lobby
Two Bedroom Executive Apartment | Balcony view
1 bedroom, premium bedding, in-room safe, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Dryer
  • Barbecue grill
  • Gym
  • Outdoor space
  • Air conditioning

Explore the area

View in a map
26 Caravel Lane, Docklands, VIC, 3008
  • Marvel Stadium
    ‪7 min walk‬
  • Melbourne Convention and Exhibition Centre
    ‪19 min walk‬
  • Crown Casino
    ‪2 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Studio Executive

  • 32 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

One Bedroom Executive Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Two Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • 77 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Two Bedroom Executive Apartment

8.0 out of 10
Very good
(2 reviews)
  • 77 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

One Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio

9.4 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Studio Executive

  • Sleeps 2

Two-Bedroom Apartment

  • Sleeps 5

Studio

  • Sleeps 2

One Bedroom Apartment

  • Sleeps 3

Two Bedroom Executive Apartment

  • Sleeps 5

One Bedroom Executive Apartment

  • Sleeps 2

Similar properties

About this property

Quest NewQuay

Aparthotel with a rooftop terrace, steps from The District Docklands
This aparthotel features a 24-hour fitness centre, a rooftop terrace and a 24-hour business centre. WiFi in public areas is free. Additionally, a business centre, conference space and concierge services are on-site. Each apartment provides a dryer and a fridge, plus free WiFi and an LCD TV with digital channels. Guests can appreciate conveniences, such as a microwave and a coffee/tea maker, and other amenities include an iPod dock and Netflix. Limited housekeeping is available.
Quest NewQuay offers 221 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access. LCD televisions come with digital channels and Netflix. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quest NewQuay. During your stay, you're just a quick walk from The District Docklands. Free WiFi in public areas, a 24-hour gym and a 24-hour business centre are available. This upmarket aparthotel has 221 apartments. Each apartment offers free WiFi and an LCD TV.
  • Each apartment offers a dryer, an iPod docking station and an LCD TV
  • Free WiFi
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from The District Docklands and 9 minutes on foot from O'Brien Group Arena
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a rooftop terrace, and barbecue grills are also featured at Quest NewQuay. The aparthotel can provide concierge services and a complimentary food/drink shopping service.

Smoking is allowed in designated areas at this 4-star Melbourne aparthotel.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Family friendly

  • Free cot

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: AUD 55 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • IPod dock
  • LCD TV with digital channels
  • Netflix
  • Streaming services
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Picnic area
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Computer station
  • Conference space
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (127 centimetre high)
  • Lift (127 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • 24-hour gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 221 units
  • Banquet hall
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

The property charges 1.43 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.43 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest NewQuay Apartment
Quest NewQuay Docklands
Quest NewQuay Docklands
Quest NewQuay Aparthotel
Quest NewQuay Aparthotel Docklands

Quest NewQuay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 510 out of 767 reviews
Rating 8 - Good. 185 out of 767 reviews
Rating 6 - Okay. 39 out of 767 reviews
Rating 4 - Poor. 20 out of 767 reviews
Rating 2 - Terrible. 13 out of 767 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Liked: Cleanliness, property conditions & facilities
Lovely staff, comfy bed, clean room, great kitchen amenities.
Stayed 1 night in Jun 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Geoffrey

Stayed 1 night in May 2025

10/10 Excellent

Kenny

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness amazing. Staff very friendly. Good location.
Stayed 2 nights in May 2025

10/10 Excellent

Susanne

Great place tonstsy
Stayed 1 night in May 2025

10/10 Excellent

Marshall

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, room exceeded expectations
Stayed 1 night in May 2025

8/10 Good

Christian

Liked: Cleanliness, room comfort
Great stay. Room was clean and comfortable. Staff were friendly, and check-in and check-out were super easy. Basic studio does not have a balcony which was unclear wheen booking.
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tace

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Cindy

Stayed 1 night in May 2025

10/10 Excellent

Ronan Kevin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Always friendly staff and convenient location
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was clean, staff were helpful and great location
Stayed 1 night in May 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great place to stay. Quite and comfortable.
Stayed 5 nights in Mar 2025

10/10 Excellent

Quinten

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We’ve stayed here several occasions now & really enjoy it, great location close to restaurants, shopping, public transport. Always quiet & easy to navigate around. Staff are always super helpful & nothing is to much trouble.
Stayed 1 night in May 2025

6/10 Okay

Liling

Travelled with family and small children
Disliked: Cleanliness
The location of this hotel was excellent being next to a tram stop which was free travel into the CBD. However we had a car, and I did not realise that car parking is not covered under the hotel room rate. In addition, we were told there were limited car spots and it was booked out, so we needed to park at a nearby outdoor carpark for $28/day. The cleanliness and property condition left something to be desired. One of our 2 room keys did not activate the lights in the room. There was mould on the bottom corner of the shower. And when I lifted the covers on the first night, there were shoe prints on the bedsheets. When I phoned reception, they brought new sheets but left us to change them. Then when I lifted the sheets off the bed, I saw that the mattress protector was stained yellow and even had someone’s period stain on it! Overall a great location, but a disappointing experience for a 4 star hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Sophia, Piangil

Liked: Cleanliness, amenities, property conditions & facilities
Very quiet location and still so close to the city
Stayed 1 night in May 2025

6/10 Okay

Ashley

Stayed 2 nights in Apr 2025

10/10 Excellent

Yusuke

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Yan

Business traveller
Liked: Cleanliness
Disliked: Amenities
Pros : Very convenient location with IGA, woolies and dan Murphy’s nearby, close to the tram station as well. Water pressure in the bathroom is good and staff is very helpful. Cons : The bed is really hard that I couldn’t sleep properly, they use two single beds to combine as a queen size bad which is very annoying. Toilet is a bit stinky. My key card couldn’t connect to the holder properly causing the lights keep going on and off. Very limited amenities. Overall not recommended unless you want a cheap place to stay and close to groceries.
Stayed 2 nights in May 2025

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
In Docklands, good for Docklands events.
Stayed 1 night in Apr 2025

8/10 Good

Suk Won

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean apartment. Everyone was very nice and polite.
Stayed 4 nights in Apr 2025

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a studio room. Was clean and tidy. Big enough for a 5 night stay. There is a small stove top and microwave. Laundry is available by reception. Tram stop is just around the corner. Woolworths and restaurants is a five walk away. Would definitely stay again
Stayed 5 nights in Apr 2025

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful experience staying at the Quest NewQuay and highly recommended. Staffs very friendly and accomodating when checking out late. Definitely will be staying here again when in the area.
Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, room comfort

Docklands Party

Spot on . Easy transaction . Property was as described. Staff were friendly and helpful.
Stayed 5 nights in Apr 2025