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Aparthotel

Quest Southbank

4.5 star property
VIP Access

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Photo gallery for Quest Southbank

Deluxe Three Bedroom Two Bathroom Apartment | Terrace/patio
Executive Two Bedroom Two Bathroom Apartment | In-room safe, desk, laptop workspace, blackout curtains
Front of property
Gym
Deluxe Three Bedroom Two Bathroom Apartment | Living area | LED TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
12-16 Kavanagh Street, Southbank, VIC, 3006
  • Place, National Gallery of Victoria
    ‪3 min walk‬
  • Place, Melbourne Skydeck
    ‪3 min walk‬
  • Place, Crown Casino
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area | LED TV

One Bedroom Apartment

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Living area | LED TV

Executive One Bedroom Apartment

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | In-room safe, desk, laptop workspace, blackout curtains

Two Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds OR 1 Queen Bed and 2 Single Beds

View all photos for Executive Two Bedroom Two Bathroom Apartment

Executive Two Bedroom Two Bathroom Apartment | In-room safe, desk, laptop workspace, blackout curtains

Executive Two Bedroom Two Bathroom Apartment

  • 95 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

View all photos for Deluxe Three Bedroom Two Bathroom Apartment

Deluxe Three Bedroom Two Bathroom Apartment | Living area | LED TV

Deluxe Three Bedroom Two Bathroom Apartment

  • 125 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed and 2 King Beds OR 1 Queen Bed, 1 King Bed and 2 Single Beds

View all photos for Deluxe Two Bedroom Two Bathroom Apartment

Deluxe Two Bedroom Two Bathroom Apartment | Living area | LED TV

Deluxe Two Bedroom Two Bathroom Apartment

  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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  • Free Wi-Fi
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4.4 out of 5, Excellent, 1,000 reviews
The price is CHF 92
includes taxes & fees
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Holiday Inn Express Melbourne Southbank by IHG

About this property

Quest Southbank

Along with a restaurant, this smoke-free aparthotel has a fitness centre and a snack bar/deli. WiFi in public areas is free. Additionally, a sauna, a 24-hour business centre and a coffee shop/cafe are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a dining area, and other amenities include free WiFi and an LED TV.
Quest Southbank offers 96 air-conditioned accommodations with washers/dryers and espresso makers. LED televisions are featured in guestrooms. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and rice cookers. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quest Southbank. During your stay, you're just a quick walk from Southgate. Features include free WiFi in public areas, plus a restaurant and a gym. This luxury aparthotel has 96 apartments over 22 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a living room
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Southgate and 5 minutes on foot from Melbourne Arts Centre
  • Airport pick-up shuttle service available for a fee
Quest Southbank offers its guests a sauna and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Business amenities include a 24-hour business centre and limo/town car service.

A computer station is on site and WiFi is free in public spaces. The business-friendly Quest Southbank also features tour/ticket assistance, concierge services, and laundry facilities. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available.

This 4.5-star Melbourne aparthotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 1:00 PM.
Saporito Cafe Bar & Grill – This café serves breakfast, brunch, lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Limo/town car service
  • Car recommended
  • Secured, uncovered parking on site (AUD 35 per night)
  • Limited on-site self parking

Family friendly

  • Baby bath
  • Children stay free (see details)
  • Highchair

Restaurants on site

  • Saporito Cafe Bar & Grill

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Rice cooker
  • Toaster
  • Water dispenser

Dining

  • Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: AUD 27 to 27 for adults and AUD 27 to 27 for children
  • A coffee shop/cafe
  • A restaurant
  • Dining table
  • Limited room service
  • Snack bar/deli

Bedrooms

  • Alarm clock
  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • 55-inch LED TV

Laundry

  • Laundry detergent
  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • 24-hour business centre
  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Free bottled water
  • Free grocery shopping service
  • Free local calls
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a health/beauty spa
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • Bicycle parking
  • Bicycle storage
  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 1 building
  • 22 floors
  • 96 units
  • At least 80% lighting from LEDs
  • Bicycle parking
  • Bicycle storage
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Soundproofing
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cots (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 27 to 27 for adults and AUD 27 to 27 for children
  • Airport shuttle fee: AUD 115 per vehicle (maximum occupancy 4)
  • Uncovered self-parking fee: AUD 35 per night (in/out privileges)
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • High chair fee: AUD 10 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Quest Southbank offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Apartment Southbank
Quest Southbank
Southbank Quest
Quest Southbank Apartment
Quest Southbank Southbank
Quest Southbank Aparthotel
Quest Southbank Aparthotel Southbank

Quest Southbank Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 1072 reviews
Rating 8 - Good. 400 out of 1072 reviews
Rating 6 - Okay. 83 out of 1072 reviews
Rating 4 - Poor. 21 out of 1072 reviews
Rating 2 - Terrible. 13 out of 1072 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Messani

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean room with a great view.
Stayed 2 nights in Nov 2025

6/10 Okay

ALYCIA

Travelled with family and small children
Liked: Cleanliness
We asked for a low floor and ended up on the 16th floor. The room looked very different to the images provided on the booking site. Facilities were limited and the area didn’t have alot of amenities nearby.
Stayed 2 nights in Nov 2025

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Big rooms easy check in
Stayed 1 night in Nov 2025

10/10 Excellent

Annika J

Stayed 2 nights in Nov 2025

10/10 Excellent

Astrid

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, felt safe, great size suite
Stayed 4 nights in Nov 2025

8/10 Good

Giovanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a one bedroom apartment which was self contained and comfortable. The staff were very helpful and hospitable and when our room wasn’t quite ready for check-in, they offered us a late checkout. The bathroom was very spacious and whilst there wasn’t a great view from the small balcony, it was lovely to see lots of trees within the city. The bed wasn’t super comfy, but we brought this to their attention upon checkout. We paid for onsite parking as we wanted to see everything by foot. The only negative thing about the car park was the small, tight spaces. Good for small cars, not so much for a Ford Ranger.
Stayed 1 night in Nov 2025

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, efficient staff. Great location. Clean and comfortable room
Stayed 2 nights in Nov 2025

8/10 Good

Kalavani

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location being close to Hamer Hall, Southbank and Flinders Station. Staff were very helpful with holding bags as we arrived very early and were leaving late the following day. Sent a message when apartment was ready as well.
Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Stayed 2 nights in Oct 2025

8/10 Good

Richard

Stayed 1 night in Oct 2025

10/10 Excellent

Krystal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, nice room, nice breakfast
Stayed 1 night in Oct 2025

8/10 Good

Nick

Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, room comfort

Great place to stay near Southbank

It is a great hotel located perfectly for walking distance to Southbank and also into the city. Safe parking friendly star few rooms with all the amenities you would need. Hoghly recommended.
Stayed 1 night in Sep 2025

8/10 Good

Joanne

Liked: Cleanliness, room comfort

Nice hotel close to Southbank

Front desk service from Dominic ( I think ) was excellent nice young man who treated us politely and was very informative. Room was one bedroom roomy comfortable Kitchen with all that was needed, washing machine dryer and carpark available although found this expensive considering the price for the accommodation for the three nights we stayed. Location was good but I’m more an other side of City Rd person.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alice

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liked all areas only very small issue was lifts but I think they are being upgraded
Stayed 2 nights in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Easy walking to Art galleries, Entertainment centre, Yarra River, Flinders St station, trams etc. Lovely welcoming staff. Clean and comfortable, wifi, tv and streaming apps.
Stayed 2 nights in Sep 2025

8/10 Good

Sharon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, good cafe next door for breakfast. Easy walk to Rod Lava arena. Our bin in the kitchen hadn't been emptied but everything else was clean
Stayed 1 night in Aug 2025

10/10 Excellent

Stacey, MAILORS FLAT

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is the 2nd time staying here. Location is perfect for visiting Melbourne, especially around Southbank.
Stayed 2 nights in Aug 2025

8/10 Good

Sophia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Luke

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for a family
Stayed 1 night in Jul 2025

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, room comfort
Good location for getting to the City. Would have a liked a bar area to socialize with the people we were travelling. Great place next
Stayed 1 night in Jul 2025