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Sofitel Melbourne On Collins

5.0 star property

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Photo gallery for Sofitel Melbourne On Collins

View from room
Bar (on property)
Breakfast, lunch, dinner served; Modern European cuisine
Superior Room, 1 King Bed, River View | Premium bedding, pillow-top beds, minibar, in-room safe
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
25 Collins Street, Melbourne, VIC, 3000
  • Place, Fed Square
    ‪5 min walk‬
  • Place, Princess Theatre
    ‪5 min walk‬
  • Place, Melbourne Central
    ‪10 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed, Corner (City or Bay Views)

Luxury Room, 1 King Bed, Corner (City or Bay Views) | Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Room, 1 King Bed, Corner (City or Bay Views)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

Superior Room, 2 Single Beds, City View | View from room

Superior Room, 2 Single Beds, City View

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Bay View, Corner

Junior Suite, 1 King Bed, Bay View, Corner | Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 King Bed, Bay View, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(43 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, River View

Superior Room, 1 King Bed, River View | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(18 reviews)
  • River view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Club lounge access, City View (Club Sofitel Access)

Luxury Room, 1 King Bed, Club lounge access, City View (Club Sofitel Access) | Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Room, 1 King Bed, Club lounge access, City View (Club Sofitel Access)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Park View

Deluxe Room, 1 King Bed, Park View | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Park View

9.4 out of 10
Exceptional
(3 reviews)
  • Park view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, City View

Deluxe Suite, 1 King Bed, City View | View from room

Deluxe Suite, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Opera Suite Residence

Opera Suite Residence | Premium bedding, pillow-top beds, minibar, in-room safe

Opera Suite Residence

  • City view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Ambassador King Suite Club Sofitel with Corner Bay Views

Ambassador King Suite Club Sofitel with Corner Bay Views | Premium bedding, pillow-top beds, minibar, in-room safe

Ambassador King Suite Club Sofitel with Corner Bay Views

  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Suite Residence

Imperial Suite Residence | Premium bedding, pillow-top beds, minibar, in-room safe

Imperial Suite Residence

  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Club Suite, 1 King Bed, City View, Corner (Prestige Suite, Club Sofitel Access)

Club Suite, 1 King Bed, City View, Corner (Prestige Suite, Club Sofitel Access) | Premium bedding, pillow-top beds, minibar, in-room safe

Club Suite, 1 King Bed, City View, Corner (Prestige Suite, Club Sofitel Access)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Sofitel Melbourne On Collins

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Sofitel Melbourne On Collins offers 363 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch LED televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sofitel Melbourne On Collins. During your stay, you'll be connected to a shopping centre and just a quick walk from Collins Street. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Enjoy Modern European cuisine while dining at No35
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 15-minute walk of Fed Square and Melbourne Central
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square metres) and includes a conference centre. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury Sofitel Melbourne On Collins. Parking is available for a fee.

This 5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
No35 – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Atrium Bar on 35 – This bar only serves light fare. Guests can enjoy drinks at the bar. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 30 minutes per day

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (AUD 75 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: AUD 50 for adults and AUD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Atrium Bar on 35
  • No35

Things to do

  • Gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • High chair
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5,382 square foot of space)
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 50 for adults and from AUD 25 for children
  • Valet parking fee: AUD 75 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 30 minutes per day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melbourne Sofitel
Sofitel Collins
Sofitel Collins Hotel
Sofitel Collins Hotel Melbourne
Sofitel Collins Melbourne
Sofitel Melbourne
Sofitel Melbourne Collins
Sofitel Melbourne Collins Hotel
Sofitel Melbourne On Collins Hotel Melbourne
Sofitel Melbourne On Collins Hotel
Sofitel Melbourne On Collins Melbourne
Sofitel Melbourne On Collins Hotel Melbourne

Sofitel Melbourne On Collins Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1002 reviews
Rating 8 - Good. 204 out of 1002 reviews
Rating 6 - Okay. 79 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Boyd Charles

Liked: Cleanliness, amenities, property conditions & facilities
My room was fabulous and the services were exceptional.
Stayed 7 nights in Nov 2025

10/10 Excellent

Ashiyana

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stay was amazing
Stayed 1 night in Nov 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
It was great 👍
Stayed 2 nights in Nov 2025

10/10 Excellent

Billie, Runaway Bay

Stayed 2 nights in Nov 2025

8/10 Good

Aris

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good location, comfortable room, quick check in
Stayed 1 night in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Always a fabulous stay.
Stayed 1 night in Nov 2025

6/10 Okay

Emily

Liked: Room comfort
Disliked: Staff & service
Room service repeatedly could not take my breakfast order because they were "delivering other orders", so not staffed appropriately on horse race weekend. Called and asked for water to be delivered at night, never came. Room mini-bar was not restocked for three days after we asked 4 separate times. How can we be billed appropriately as a result? One day we came back and the room had been cleaned except the entire bathroom. Used towels on the floor, no product replenished, etc. My face cream was opened (not be me) and left in a different room leading me to assume staff used it. To top it off, got takeout because room service couldn't serve us and went to the restaurant on floor 35 to ask for utensils. Was told to "bring them back" to the restaurant after I was done. Room and view were nice, service was very poor.
Stayed 4 nights in Oct 2025

8/10 Good

Adeline

Travelled with group
Liked: Cleanliness, staff & service
Room was clean, staff was helpful
Stayed 5 nights in Oct 2025

10/10 Excellent

Pandora

Stayed 2 nights in Nov 2025

6/10 Okay

Jaid, Woy Woy

Stayed 2 nights in Oct 2025

10/10 Excellent

morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I cannot give enough stars to this hotel and the friendliness, courtesy, and helpfulness of every member of the staff. The room was excellent and had a wonderful view. The bed was comfortable and there was plenty of space. Room was quiet. The food and service at the restaurant was top notch. The location is good for access to public transportation and walking the CBD. I can’t overstate how great the staff was which made our stay perfect.
Stayed 3 nights in Oct 2025

10/10 Excellent

Geoffrey B

Stayed 4 nights in Oct 2025

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Shane

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There for a function, staff top rate
Stayed 1 night in Oct 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, Haily at reception proved exceptional service on both check in and out, many thanks Haily, keep up the fantastic work.
Stayed 1 night in Oct 2025

10/10 Excellent

Lyn

Stayed 7 nights in Sep 2025

2/10 Terrible

Caroline

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This certainly a 5 star hotel. Very old and dated. It doesnt have a nice vibe
Stayed 2 nights in Jul 2025

10/10 Excellent

Kankanmge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good amenities
Stayed 1 night in Sep 2025

10/10 Excellent

Kent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Jill

Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very central, short walk to NGV and Southbank, close to parks and Richmond. Friendly efficient staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful wedding weekend stay, the staff were fantastic - we thoroughly enjoyed our stay! Thank you Sofitel team!
Stayed 4 nights in Aug 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Sofitel Melbourne on Collins and had a wonderful experience. From the moment I arrived, the staff were warm, welcoming, and attentive, making me feel truly valued as a guest. The hotel itself is beautifully presented with elegant interiors and a luxurious atmosphere.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two nights Melbourne stay

Having stayed at Sofitel hotels in a few countries this one is up there at the top we were upgraded to the 49th floor which rounded off the experience 100%. One minor negative is on both mornings the hot food at breakfast was on the cold side
Stayed 2 nights in Aug 2025