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Caption BY Hyatt Beale Street Memphis

3.5 star property

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Photo gallery for Caption BY Hyatt Beale Street Memphis

Rooftop bar
Exterior
Lobby
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Breakfast available

Explore the area

View in a map
245 S. FRONT STREET, Memphis, TN, 38103
  • Place, Beale Street
    ‪2 min walk‬
  • Place, FedExForum
    ‪6 min walk‬
  • Place, National Civil Rights Museum
    ‪8 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds, Corner

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Double Beds, Corner

9.8 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(9 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(31 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Balcony

Suite, Balcony | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(51 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Double Beds

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Double Beds

8.6 out of 10
Excellent
(32 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Terrace/patio

Hyatt Centric Beale Street Memphis

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,348 reviews
The price is CHF 154
includes taxes & fees
9 Oct - 10 Oct
Hyatt Centric Beale Street Memphis

About this property

Caption BY Hyatt Beale Street Memphis

Hotel with a restaurant, steps from Beale Street
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a 24-hour front desk.
Caption BY Hyatt Beale Street Memphis offers 136 accommodations with iPod docking stations and MP3 docking stations. 55-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms feature minibars and laptop-compatible safes. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Caption BY Hyatt Beale Street Memphis. During your stay, you're just a quick walk from Beale Street. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Cimas Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a front desk safe, a lift and an ATM
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Beale Street and 8 minutes on foot from Mississippi River
  • Dogs welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Caption BY Hyatt Beale Street Memphis also features a 24-hour fitness centre, a garden, and a picnic area. For a fee, parking is available.

This 3.5-star Memphis hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.
Cimas Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch and light fare. Guests can enjoy drinks at the bar.
The Market – On-site café. Open daily.
Beck and Call Lounge – This rooftop bar only serves light fare. Open selected days.

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per week, plus a deposit of USD 100 per week
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults and USD 10 to 25 for children
  • Valet parking fee: USD 36.22 per night (in/out privileges)
  • Pet deposit: USD 100 per week
  • Pet fee: USD 100 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's World of Hyatt mobile app before check-in. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caption By Hyatt Beale Memphis
Caption BY Hyatt Beale Street Memphis Hotel
Caption BY Hyatt Beale Street Memphis Memphis
Caption BY Hyatt Beale Street Memphis Hotel Memphis

Caption BY Hyatt Beale Street Memphis Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 1013 reviews
Rating 8 - Good. 216 out of 1013 reviews
Rating 6 - Okay. 101 out of 1013 reviews
Rating 4 - Poor. 39 out of 1013 reviews
Rating 2 - Terrible. 40 out of 1013 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Xavior

Stayed 2 nights in Jun 2025

10/10 Excellent

Kathie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and it was a friendly clean place. Loved the decor
Stayed 1 night in Jun 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was super helpful and kind! Sheets and room were also very clean, hotel was overall a really cool space. And quiet. It was a little weird because Hyatt Caption has now merged with Hyatt Centric, so you essentially have to check in at Centric and walk to the Caption side. There was a really great sitting space and a bar on the Caption side but it (bar) was not in operation. You have to go to the Centric side. The hotels are adjoining, so not a huge deal. But there were specific reasons why I chose to stay at Caption and not Centric. That said, it’s within a short walking distance from Beale Street, a handful of restaurants, and a coffee/bagel/pastry shop (Hive) nearby.
Stayed 2 nights in Jun 2025

10/10 Excellent

donnesha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I didn’t like the parking garage but luckily my car was safe and secured only cost a few bucks loved the location I had the corner room on the 9th floor quiet and soothing we had to extend our stay because of how nice and convenient this hotel was
Stayed 1 night in Jun 2025

10/10 Excellent

donnesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location everything is pretty much walking distance you will have to park across the street which unfortunately cost a couple dollars per day this hotel also provides valet for about 35 Bucks per day overall staff is nice rooms clean I got the corner room for my husband and I it was a very nice stay we actually ended up extended our stay and oh don’t forget to check out the roof top bar it’s amazing as well especially at night
Stayed 1 night in Jun 2025

10/10 Excellent

Shirley

Stayed 1 night in Jun 2025

8/10 Good

Melissa

Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

The stay was great was really close to where we wanted to be and were able to walk to get dinner
Stayed 1 night in Jun 2025

10/10 Excellent

Ryan, Sturgeon Bay

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Cynesha

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This property is awesome it’s very clean I’ll rate it a 9/10 and the view is amazing in the morning and night I love the balcony setup it’s amazing.
Stayed 1 night in Jun 2025

10/10 Excellent

Wendell

People were very nice !!
Stayed 3 nights in Jun 2025

10/10 Excellent

nick, Kentfield

Liked: Cleanliness, staff & service, property conditions & facilities
Fun place. Great location. Friendly staff,
Stayed 3 nights in Jun 2025

10/10 Excellent

Jena

Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Travelled with partner
Very pleased with our stay, room was clean & staff were very pleasant
Stayed 2 nights in Jun 2025

8/10 Good

Janis

Stayed 1 night in May 2025

10/10 Excellent

Teresha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience. Great location for food and fun.
Stayed 1 night in May 2025

10/10 Excellent

Ole

Stayed 1 night in May 2025

10/10 Excellent

Delicia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Rhonna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property - close to Beale st. In fortunately we didn’t arrive til late and left at check out next day so we were not able to enjoy amenities. But think we would have enjoyed the amenities by looks of them/ pool, dining etc.
Stayed 1 night in May 2025

10/10 Excellent

PETER

Stayed 3 nights in May 2025

10/10 Excellent

andy

Stayed 1 night in May 2025

10/10 Excellent

Isaiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was friendly & very helpful
Stayed 1 night in May 2025

2/10 Terrible

lawrence

Wife had to have emergency surgery so i had to stay at hotel near hospital. I know there is no refund policy but come on.
Stayed 2 nights in May 2025

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kp

The hotel was a block from Beal Street. Nice pool and lounge. I would definitely stay again.
Stayed 1 night in May 2025