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Holiday Inn Express and Suites West Memphis by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express and Suites West Memphis by IHG

Free daily full breakfast
Exterior
Exterior
Reception
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1007 E. Service, West Memphis, AR, 72301
  • Place, Southland Casino Racing
    ‪1 min drive‬
  • Place, Horton Park
    ‪2 min drive‬
  • Place, Willie Mae Rowe Park
    ‪2 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Roll-in Shower (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Roll-in Shower (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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Exterior
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About this property

Holiday Inn Express and Suites West Memphis by IHG

A 24-hour fitness centre, a 24-hour business centre and a seasonal outdoor pool are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Holiday Inn Express and Suites West Memphis by IHG offers 84 accommodations with a safe and free newspapers. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

This West Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express and Suites West Memphis by IHG. During your stay, you'll be within walking distance of Horton Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • 10 minutes by car from Beale Street and 10 minutes from Bass Pro Shops at the Pyramid
Holiday Inn Express and Suites West Memphis by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. The business-friendly Holiday Inn Express and Suites West Memphis by IHG also features a terrace, laundry facilities, and express check-out. Free self parking is available.

This West Memphis hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 10 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Memphis Hotel
Holiday Inn Express West Memphis
Inn Express West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis by IHG
Holiday Inn Express Suites West Memphis an IHG Hotel
Holiday Inn Express and Suites West Memphis by IHG Hotel
Holiday Inn Express and Suites West Memphis by IHG West Memphis

Holiday Inn Express and Suites West Memphis by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 516 out of 868 reviews
Rating 8 - Good. 212 out of 868 reviews
Rating 6 - Okay. 72 out of 868 reviews
Rating 4 - Poor. 38 out of 868 reviews
Rating 2 - Terrible. 30 out of 868 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities
Clean rooms, fantastic staff and decent breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, very clean, friendly staff, and easy parking
Stayed 1 night in Mar 2026
Verified

8/10 Good

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
The usual good hotel stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay everything was nice good breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Excellent facility, I really enjoyed my stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was easy from I 10
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely friendly! Very clean and tidy property 👌
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

michael

Clean room, friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kourtney

Liked: Cleanliness, amenities, property conditions & facilities
Room was great; comfortable bed. Dinning room hostess were so nice and courteous!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Reva

Liked: Cleanliness, amenities
Very clean and quiet room. Happy, friendly and courteous staff. Delicious breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

LaTonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room...friendly staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodations and service. Would definitely stay there again.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, easy, clean, fantastic complimentary breakfast and would absolutely stay again.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Charles

Liked: Amenities
Worth the price. Safe and clean room with a great breakfast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean pool and friendly staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Oct 2025
Verified

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Kimberly

Liked: Amenities
I loved that it was easy to find pff the interstate. Room was very nice and spacious.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night. Everything was clean, it was a new property and the breakfast was excellent!!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
It was an easy, nice place to stay!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities
The room was nice and clean, the staff was friendly, check in/out was seamless. The thing that stood out the most though was the breakfast. We met Ms. Lisa, who was responsible for the breakfast. She made, by far, the best hotel breakfast we have had. It tasted like we were eating at home. Everything was seasoned, well cooked, and the area was spotless. We would 100% stay there again, especially if Ms Lisa was cooking.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Great place to stay! Staff was so friendly and helpful.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff, great breakfast.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so welcoming and gave us information on Memphis. The room was clean and comfortable. Breakfast was hot and tasty with a variety of items. Hotel newer and modern.
Breakfast area
Coffee station
Stayed 1 night in Sep 2025