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Casa del Balam Merida

3.5 star property

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Photo gallery for Casa del Balam Merida

Outdoor pool, pool loungers
Hallway
Hallway
Deluxe Room | Soundproofing, free WiFi, bed sheets
Garden

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Calle 60 # 488 X 57 Colonia Centro, Mérida, YUC, 97000
  • Place, Mérida Cathedral
    ‪5 min walk‬
  • Place, Plaza Grande
    ‪5 min walk‬
  • Place, Paseo de Montejo
    ‪10 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Soundproofing, free WiFi, bed sheets

Deluxe Double Room

8.0 out of 10
Very good
(67 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Soundproofing, free WiFi, bed sheets

Deluxe Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

Premium Room | Soundproofing, free WiFi, bed sheets

Premium Room

7.2 out of 10
Good
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Casa del Balam Merida

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, massage/treatment rooms and concierge services.
Casa del Balam Merida offers 54 accommodations with designer toiletries and free toiletries. 40-inch flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Casa del Balam Merida. During your stay, you're just a quick walk from Plaza Grande. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Fusion cuisine while dining at Bistrola 57
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Plaza Grande and 10 minutes on foot from Paseo de Montejo
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at Casa del Balam Merida.

This 3.5-star Mérida hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11 AM.
Bistrola 57 – This restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 60 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: MXN 165 for adults and MXN 115 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistrola 57

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Outdoor treatment areas
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Built in 1960
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa del Balam Merida

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 165 for adults and from MXN 115 for children
  • Nearby parking fee: MXN 60 per day (98 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Balam Merida
Hotel Casa Balam
Casa Balam Merida
Casa Balam
Casa Del Balam Merida
Hotel Casa Balam Mérida
Casa Balam Mérida
Hotel Casa del Balam
Casa del Balam Merida Hotel
Casa del Balam Merida Mérida
Casa del Balam Merida Hotel Mérida

Casa del Balam Merida Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 464 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 118 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 66 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Joni

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved that my room overlooked the beautiful courtyard! When I return, I’d like the same exact room. Thanks for a great stay!
Stayed 14 nights in Feb 2026

8/10 Good

Terry

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff was excellent and it had quite a bit of charm and was clean. However there was a street party going on so I didn’t get to sleep at a decent time.
Stayed 1 night in Feb 2026

8/10 Good

Vince

Stayed 7 nights in Dec 2025

10/10 Excellent

Giovanna

Stayed 3 nights in Feb 2026

10/10 Excellent

Jisela

Stayed 4 nights in Feb 2026

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
What a lovely older hotel. Lots of character. Room was clean and tidy. Bed comfortable. No coffee in the room though. Nice restaurant on the main floor. Service was excellent. It was sweet seeing the friendly hotel cat. Sincerely Heather
Stayed 2 nights in Feb 2026

8/10 Good

Charles

Liked: Cleanliness, staff & service
A super place to stay for a Merida experience.
Stayed 1 night in Feb 2026

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for restaurants, museums and nightlife. Traditional hotel with lovely courtyard where live music is played Saturday and Sunday mornings. Small pool area but just as lovely. Convenient restaurant on site with 2 for 1 pizza on Tuesday and happy hour M-F from 5 to 8pm. Room was basic and kept very clean by great staff. The only reason I did t give it 5 is that it can be noisy as it is on the cross roads of two very busy streets. We were on a lower floor(we asked for a lower floor in case the elevator did not work) and the noise was very noticeable. Ear plugs do the job. We enjoyed our stay thank you very much for the hospitality.
Stayed 17 nights in Jan 2026

4/10 Poor

Janet

Travelled with partner
Disliked: Property conditions & facilities
Room was quite dated, uncomfortable hard bed. Poor water pressure in shower and a musty smell in bathroom. The only good thing about the hotel is the location.
Stayed 3 nights in Jan 2026

10/10 Excellent

Roger

Stayed 1 night in Jan 2026

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Poor WIFI
Stayed 1 night in Jan 2026

6/10 Okay

John

Disliked: Amenities
Rooms are tired and walls are thin. Could hear the guy next to us snoring all night. Neighbour had music on so loud they may as well have been in our room. When we first arrived, our room had no running water, then the 1st morning we had no hot water for a shower.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities
Exactly as we expected, clean comfortable in a great location.
Stayed 1 night in Jan 2026

10/10 Excellent

Richard, HAMMONDS PLAINS

Travelled with family
Liked: Amenities
A wonderful property and helpful and friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Robert, Burlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and spacious. Reception & room staff as well as Rodolfo were very friendly and helpful.
Stayed 9 nights in Dec 2025

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar mui centrico
Stayed 5 nights in Dec 2025

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El Colchon incomodo y las cortinas entraba la Claridad y no se podia dormir bien
Stayed 2 nights in Dec 2025

6/10 Okay

patricia

Stayed 3 nights in Dec 2025

10/10 Excellent

Albert

Stayed 3 nights in Nov 2025

6/10 Okay

Victor M.

Stayed 9 nights in Dec 2025

10/10 Excellent

Edison Antonio Calderon

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. Hotel is situated in a very central location that makes it easy to get to anywhere in the center.
Stayed 2 nights in Dec 2025

10/10 Excellent

Amy, Wilmington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful space, great location, parking is secure! Staff was very helpful and the restaurant fantastic.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cristian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel!
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Stayed 2 nights in Dec 2025