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Hotel HO Merida

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Hotel HO Merida

45-inch flat-screen TV with cable channels, heated floors
Garden view
Reception
Outdoor pool, open 9:00 AM to 8:00 PM, pool loungers
Elite Room | In-room safe, desk, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
calle 62 #515 entre 65 y 67 col. Centro, Mérida, Yuc., 97121
  • Place, Plaza Grande
    ‪3 min walk‬
  • Place, Mérida Cathedral
    ‪3 min walk‬
  • Place, US Visa Applicant Service Center
    ‪6 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

7.8 out of 10
Good
(19 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | In-room safe, desk, free WiFi, bed sheets

Superior Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Elite Room

Elite Room | In-room safe, desk, free WiFi, bed sheets

Elite Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel HO Merida

An outdoor pool, concierge services and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a garden.
Hotel HO Merida offers 37 accommodations with a safe. 45-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Hotel HO Merida's great location gets high marks from our customers. During your stay, you're just a quick walk from Museo Casa Montejo. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Paseo de Montejo and a few minutes from Yucatan International Convention Center
Hotel HO Merida offers its guests an outdoor pool, tour/ticket assistance, and a garden. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Mérida hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 270 for adults and MXN 80 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

More

  • Desk
  • Free local calls
  • Heated floor
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel HO Merida

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 270 for adults and from MXN 80 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel HO
Hotel HO Merida Hotel
Hotel HO Merida Mérida
Hotel HO Merida Hotel Mérida

Hotel HO Merida Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 153 out of 350 reviews
Rating 8 - Good. 93 out of 350 reviews
Rating 6 - Okay. 49 out of 350 reviews
Rating 4 - Poor. 28 out of 350 reviews
Rating 2 - Terrible. 27 out of 350 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Dante

Stayed 5 nights in Jan 2026

10/10 Excellent

Arturo, L ile-perrot

Stayed 14 nights in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Really helpful staff
Stayed 2 nights in Dec 2025

6/10 Okay

CYRIL, Memphis

Travelled with group
Liked: Staff & service
Disliked: Amenities
Very nice staff. Room was clean, but could use some TLC - bathroom fixtures in rusted, busted condition. Main issue was that they not only did not offer a room upgrade (there were plenty available) or the 1 free beverage per stay as an Expedia platinum member at a VIP access hotel, but they didn't even put me in the premium room I paid for.... I tried to inquire at the front desk, and they were very nice, but they didn't understand even though I showed them the pictures and the reservation. Oh well, I paid an extra $50 for a premium room that I didn't get, and I wasn't offered the available perks for a VIP access hotel, but otherwise it was a good stay. I will, however, explore other options on my next visit.
Stayed 3 nights in Dec 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 5 nights in Nov 2025

10/10 Excellent

Maribel

Liked: Cleanliness, amenities, property conditions & facilities
La Mejor Atencion con exelente ubicación
Stayed 3 nights in Nov 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, the Hotel is so close to the Cathedral, the park, food and caffes , and the girl and young man who helped us were so nice and welcoming, I didn’t get their names but was on Sunday 26 when we arrived.
Stayed 2 nights in Oct 2025

8/10 Good

Guadalupe Sánchez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

German

Stayed 3 nights in Oct 2025

8/10 Good

Jose, San Francisco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok , but the bathroom was leaking since day 1 I reported and never fix it
Stayed 5 nights in Sep 2025

6/10 Okay

Scarlet

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was very simple and everything seemed fragile. The mattress was too firm and there was no hair dryer or iron.
Stayed 1 night in Sep 2025

6/10 Okay

Armando

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Below average

Needs a lot of updates. Beds are hard, no shelves for toiletries in shower. Old furniture.
Stayed 2 nights in Aug 2025

6/10 Okay

Michael Alan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was ok.
Stayed 7 nights in Aug 2025

4/10 Poor

jose

Travelled with family
Disliked: Staff & service
Staff been rude
Stayed 1 night in Aug 2025

10/10 Excellent

Olivier, La Jolla

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Aug 2025

10/10 Excellent

Camilo

Liked: Cleanliness, amenities, property conditions & facilities
The new rooms are very comfortable and had a minimalist touch. The bed is high quality and AC works perfectly and it is silent. Staff is very friendly and open to accommodate.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2025

6/10 Okay

Silvia

Travelled with family
Liked: Cleanliness
The área was good and the kitchen lady
Stayed 4 nights in Jun 2025

8/10 Good

Margarita

Travelled with group
Liked: Cleanliness, property conditions & facilities
Estaban trabajando en los cuartos y era muy ruidoso. Si me ofrecieron un cambio que fue agradecido pero ya estábamos instalados.
Stayed 3 nights in Jun 2025

6/10 Okay

Laura

Travelled with family
Liked: Staff & service
Maintenance in property needs improvement , some areas are dirty and not enough furniture in rooms. Personal staff are very nice and friendly.
Stayed 3 nights in May 2025

10/10 Excellent

Luis Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable el personal
Stayed 4 nights in Apr 2025

8/10 Good

Francisco Baltazar Mora

Stayed 14 nights in Mar 2025

6/10 Okay

Maria

Stayed 1 night in Mar 2025

10/10 Excellent

Sergio Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Mario Luis

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Pros: location, location , location! Cons: Not so great customer service and you have to request items daily because there is no proper restock.
Stayed 4 nights in Mar 2025