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ibis Merida

3.0 star property

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Photo gallery for ibis Merida

Front of property
Business centre
Business centre
Double Room, 2 Double Beds | In-room safe, desk, blackout curtains, soundproofing
Eco-friendly toiletries, hair dryer, towels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Calle 58-A 495, Mérida, YUC, 97000
  • Place, Paseo de Montejo
    ‪5 min walk‬
  • Place, Yucatan International Convention Center
    ‪5 min walk‬
  • Place, Paseo 60
    ‪7 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪15 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Double Room, 2 Double Beds

7.6 out of 10
Good
(36 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, blackout curtains, soundproofing

Standard Double Room, 1 Double Bed

8.6 out of 10
Excellent
(103 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

ibis Merida

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and a 24-hour front desk. Housekeeping is available on request.
Ibis Merida offers 120 accommodations with a safe and a hairdryer. Plasma televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at ibis Merida. During your stay, you're just a quick walk from Paseo de Montejo. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at Pasta and Grill, a brasserie that serves Regional cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 5 minutes by foot from Yucatan International Convention Center and a 4-minute drive from Mérida Cathedral
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ibis Merida. Free self parking is available.

This 3-star Mérida hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Pasta and Grill – This brasserie specialises in Regional cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 269 for adults and MXN 130 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pasta and Grill

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • In-room roll-in shower
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with cable/satellite channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 500.00 per pet, per night, plus a deposit of MXN 1000 per stay
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 269.00 for adults and from MXN 130.00 for children
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ibis Hotel Merida

Ibis Merida

ibis Merida Hotel

ibis Merida Hotel

ibis Merida Mérida

ibis Merida Hotel Mérida

ibis Merida Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1008 reviews
Rating 8 - Good. 258 out of 1008 reviews
Rating 6 - Okay. 84 out of 1008 reviews
Rating 4 - Poor. 35 out of 1008 reviews
Rating 2 - Terrible. 25 out of 1008 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Friendly staff, very clean hotel, good location.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Olga

Liked: Cleanliness
Clean room, friendly staff
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful clean hotel in a safe neighborhood. This excellent hotel has great staff and a delicious breakfast buffet. With nearby access to much of the downtown Merida area, we had a wonderful stay and everything was easy. Would definitely stay here again!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in May 2025
Verified

10/10 Excellent

César

Liked: Cleanliness, amenities, property conditions & facilities
Excelente todo
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was really good.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Luzmila

Liked: Cleanliness, amenities, property conditions & facilities
Service was great
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Clean and location was amazing!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Elisa

Liked: Cleanliness, amenities, property conditions & facilities
Yes they was very polite and offered great service
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice place
Stayed 1 night in Aug 2025
Verified

8/10 Good

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kasriel

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay for the night. Extra for breakfast but was lots of different options . Decent place for the price.
Stayed 1 night in May 2025
Verified

8/10 Good

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
It was a little bit small but it was clean.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

José Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jonathan Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sofía

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025
Verified

8/10 Good

Jorge

Liked: Amenities
.
Stayed 1 night in Feb 2026
Verified

8/10 Good

justine

Liked: Cleanliness, staff & service, amenities
Great location, lobby, hallways and for the majority of the room was super clean, we found some hairs in our bedding which was pretty gross but everything else was nice. The front desk charged security deposit for a service dog which is against the law and we still havent received back but didn't feel like fighting or causing a scene.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

bernie

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this hotel! The room was small, but the low price compensated for this. The staff was friendly, there were no issues with parking, and the place was safe and quiet, which is nice since I'm a little weary after a long day. The area is nice too, with shops and restaurants within walking distance. I am delighted and would stay here again.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband stayed here for 4 nights, one booked with Expedia and the rest with another group. He said the staff was super nice and friendly. He arrived at 11:00pm super hungry and they even offerer to help with the sandwish he got at the airport. Breakfast is until noon - which is great! The rooms are little small, but you dont really need a lot more than a clean room and bathroom if you want to see Merida! I hope to join next time!
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Rodolfo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rooms are extremely small and people in the front desk are absolute terrible
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transport Acces
Stayed 4 nights in May 2025
Verified

8/10 Good

PAOLA

Liked: Amenities, property conditions & facilities
All fine
Stayed 2 nights in Dec 2025