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NH Collection Merida Paseo Montejo

Property class: 4
VIP Access

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Photo gallery for NH Collection Merida Paseo Montejo

Outdoor pool
Daily buffet breakfast for a fee
Lobby
Exterior
Premium Room | Minibar, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Calle 60 #346, Mérida, YUC, 97000
  • Place, Paseo 60
    ‪2 min walk‬
  • Place, Paseo de Montejo
    ‪3 min walk‬
  • Place, Yucatan International Convention Center
    ‪6 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, iron/ironing board

Superior Room

8.2 out of 10
Very good
(21 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, iron/ironing board

Premium Room

8.0 out of 10
Very good
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

8.0 out of 10
Very good
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (2 Adults + 2 Children)

Minibar, in-room safe, desk, iron/ironing board

Family Room (2 Adults + 2 Children)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (2 adults + 2 children)

Minibar, in-room safe, desk, iron/ironing board

Superior Room (2 adults + 2 children)

9.0 out of 10
Wonderful
(11 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (3 adults + 1 child)

Minibar, in-room safe, desk, iron/ironing board

Superior Room (3 adults + 1 child)

7.0 out of 10
Good
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Minibar, in-room safe, desk, iron/ironing board

Family Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 2 Adults + 2 Children)

Minibar, in-room safe, desk, iron/ironing board

Junior Suite (Extra Bed 2 Adults + 2 Children)

  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Junior Suite (Extra Bed 3 Adults + 1 Child)

Minibar, in-room safe, desk, iron/ironing board

Junior Suite (Extra Bed 3 Adults + 1 Child)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

NH Collection Merida Paseo Montejo

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a rooftop terrace and a 24-hour business centre are on-site. Housekeeping is available on request.
NH Collection Merida Paseo Montejo offers 120 air-conditioned accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us they can't get enough of NH Collection Merida Paseo Montejo's great location. During your stay, you're just a quick walk from Paseo de Montejo. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine while dining at Restaurante NH
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Paseo de Montejo and 6 minutes by car from Yucatán Siglo XXI Convention Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
NH Collection Merida Paseo Montejo offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A rooftop terrace, multilingual staff, and concierge services are also featured at the business-friendly NH Collection Merida Paseo Montejo. Free self parking is available.

This 4-star Mérida hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Restaurante NH – This restaurant specialises in international cuisine.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 485 to 535 for adults and USD 485 to 535 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante NH

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycles
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during January:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 485 to 535 for adults and USD 485 to 535 for children
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM

Property is also known as

NH Collection Merida Paseo Montejo Hotel
Collection Paseo Montejo Hotel
Collection Paseo Montejo
NH Collection Merida Paseo Montejo Hotel
NH Collection Merida Paseo Montejo Mérida
NH Collection Merida Paseo Montejo Hotel Mérida
NH Collection Merida Paseo Montejo Hotel
NH Collection Merida Paseo Montejo Mérida
NH Collection Merida Paseo Montejo Hotel Mérida

NH Collection Merida Paseo Montejo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1001 reviews
Rating 8 - Good. 203 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Joseph A

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and stay. Clean, well kept and spacious.
Stayed 1 night in Jan 2026

4/10 Poor

francisco

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Muy feo olor a humedad en el cuarto, puerta de habitación rota, humedad en el baño al llegar no nos quisieron dar la habitación una hora antes para cambiarnos, nos querían cobrar 500 por darnos ese acceso!! Algo absurdo
Stayed 1 night in Jan 2026

8/10 Good

Leticia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room and great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Jan 2026

10/10 Excellent

Aaron

Stayed 2 nights in Jan 2026

8/10 Good

Catalin

Stayed 2 nights in Dec 2025

6/10 Okay

Kaleb, San Antonio

Travelled with family
Liked: Cleanliness
The place was beautiful and very elegant overall. That said, I do want to mention the beds. For the price of the room, I expected a much more comfortable mattress and pillows. The bed had very hard springs, which made it difficult to sleep, and I ended up waking up with back pain. A hotel should feel like a home away from home, and good sleep is a big part of that. Upgrading to memory foam or at least a hybrid mattress would make a huge difference. Comfort is really what guests are paying for, and I hope this is something that can be improved.
Stayed 1 night in Dec 2025

10/10 Excellent

Graciela

Stayed 1 night in Dec 2025

6/10 Okay

Chemaya

Stayed 1 night in Dec 2025

4/10 Poor

Pedro, Miami

Travelled with partner
Disliked: Amenities
The assigned room was 321. We had several issues with the bathroom: The sink had a leak that travels to the side of it! The water was NEVER hot, lukewarmth at is best. We contacted the front desk. They sent someone to "inspect" it. He did nothing. This issue was never resolved. The shower was fine. The front desk staff was always polite but were disappointed with the room. Will never stayed there again.
Stayed 4 nights in Nov 2025

8/10 Good

Daniela Castro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall ok, but the TV is all in spanish and there is no option to use our Netflix account which is quite common in all hotels.
Stayed 1 night in Nov 2025

10/10 Excellent

Edgard

Stayed 1 night in Nov 2025

10/10 Excellent

YUSMANY

Stayed 2 nights in Oct 2025

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Oct 2025

8/10 Good

Bradley, Denfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an excellent location in middle of the historical centre though blink and you'll miss the entrance to the hotel: look up to see the hotel name. A couple notes: VERY firm beds. I had to buy a supplementary foam cushion from Walmart, which is around the corner. Also, 1 side of the hotel (east) faces the inner patio/courtyard which hosts public singing performances, which last until about 11pm, so if you're an early sleeper, request a room that faces west.
Stayed 4 nights in Oct 2025

2/10 Terrible

Daniela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The place is very clean and nice, however they have the worse service ever, which made the experience a really bad one. They gave us a two beds room when we paid for a King and to give us the right one they took over an hour and we lost our dinner reservations and a wedding rehearsal dinner. Once we were in the right room some people were trying to come into our room and turns out they were given THE SAME ROOM! Just a terrible experience. And then we were trying to rest and housekeeping where super loud slamming the doors and all their cleaning supplies since 7:00 am. Just terrible.
Stayed 3 nights in Oct 2025

4/10 Poor

michael

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Service too slow 20 minutes to check in, the lady didn't even know how to use the card machine Ai had to do it. Restaurant takes forever
Stayed 1 night in Sep 2025

10/10 Excellent

Fernanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2025

6/10 Okay

Yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was noisy . I kept hearing the ac noise from outside. Bathroom had a sewage smell. Ill probably won't stay there again.
Stayed 1 night in Sep 2025

8/10 Good

Maximiliano

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Mold on first room 615 and the floor smell very humid
Stayed 1 night in Aug 2025

4/10 Poor

Fernanda

Stayed 2 nights in Aug 2025

10/10 Excellent

ANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the pool cleanliness The quiet space i had.
Stayed 1 night in Aug 2025

10/10 Excellent

Jesus Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Merida

Everything was perfect, the people at the front desk were so kind and answered all my questions.
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Everything great
Stayed 3 nights in Jul 2025

10/10 Excellent

Laura, Soledad

Stayed 2 nights in Jul 2025