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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Pool
Breakfast area
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

6.6 out of 10

Popular amenities

  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1350 E 83rd Ave, Merrillville, IN, 46410
  • Place, Westfield Southlake Mall
    ‪10 min walk‬
  • Place, Albanese Candy Factory
    ‪5 min drive‬
  • Place, Crown Point Sports Complex
    ‪8 min drive‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪60 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn

Hotel in Merrillville with free parking
Coffee/tea in a common area, a business centre and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Quality Inn offers 58 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves.

This Merrillville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn. During your stay, you're just a quick walk from Westfield Southlake Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a business centre and laundry facilities
  • 9 minutes on foot from Westfield Southlake Mall and a 4-minute drive from Albanese Candy Factory
Public spaces have free WiFi. There's an onsite business centre. The business-friendly Quality Inn also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this Merrillville hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Merrillville
Quality Merrillville
Quality Inn Hotel
Quality Inn Merrillville
Quality Inn Hotel Merrillville

Quality Inn Reviews

Reviews

6.6
Rating 10 - Excellent. 217 out of 782 reviews
Rating 8 - Good. 201 out of 782 reviews
Rating 6 - Okay. 113 out of 782 reviews
Rating 4 - Poor. 94 out of 782 reviews
Rating 2 - Terrible. 157 out of 782 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Linda

Travelled with family
Disliked: Cleanliness, staff & service

Displeasing and rude cs

I was a traveler and my family didn’t like customer service at all. he was very short and rude the entire stay. He talked over me and I was very disappointed. I will never stay at this hotel again . Ratings 1.5/10
Stayed 2 nights in Jul 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Dena

Travelled with family
Liked: Cleanliness
also unsafe dip in flooring as you walk off elevator with no signage
Stayed 1 night in Jun 2025

6/10 Okay

Verna

Liked: Room comfort
Disliked: Cleanliness

Okay for price

The actual room was nice and clean except for a used sanitary pad i discovered tucked into the Kleenex box slot (no Kleenex box). The outside elevator and the hallway outside our room stank horribly- of urine or something like that. :( But the beds and rest of our room appeared clean and were comfortable.
Stayed 1 night in Jun 2025

2/10 Terrible

Maura

Disliked: Cleanliness, amenities, property conditions & facilities
They gave me a room 321and I had to go downstairs to get a new one because it smelled like someone was just there smoking. I got another room 207 and the carpet was filthy the towels were dirty and the tub was discussing. Very disappointed
Stayed 1 night in Jun 2025

4/10 Poor

Jasmine

Stayed 1 night in Jun 2025

4/10 Poor

Alan

Travelled with group
Disliked: Staff & service
Check in was troubling, we were 2 hrs early getting there and was charged extra to get into the room. The manager was very rude when I complained about the extra charge and threatened to cancel the reservation if I complained any more. Was just a very rude person
Stayed 1 night in Jun 2025

2/10 Terrible

Cynthia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty tub, dirty towels , dirty comforter and sheets, water damage stains on walls
Stayed 1 night in Jun 2025

2/10 Terrible

Raul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Not good
Stayed 1 night in Jun 2025

2/10 Terrible

James

Travelled with family, Travelled with family and small children
Disliked: Amenities
There was gun on our headboard for our bed. Used toothbrush on the floor, blood on sheets on both of our beds. The 2 sets of towels we got had black stains we ended up buying our own towels. There was people everywhere outside smoking marijuana infront of me and my kids. Garbage everywhere outside and the pool area was disgusting never any towels. Both vending machines out of order the list goes on
Stayed 3 nights in Jun 2025

2/10 Terrible

Christina

Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

William

Stayed 1 night in Jun 2025

2/10 Terrible

Matthew

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down, dirty, and staff did nothing when 2 other guests were having sex in the hot tub and me and my daughter (7) were in the pool. Room had cigarette burns in the comforter, bathroom door broken, used bandaids in trash can, all around gross dirty hotel.
Stayed 1 night in Jun 2025

2/10 Terrible

Suriyah

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is horrible, the staff including management is rude and the rooms are full of spider webs, dirty linen and other bugs crawling in it
Stayed 2 nights in Jun 2025

6/10 Okay

Andrei

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Pros: clean room, very nice staff (they do their best with what they have), quick and easy processing. Cons: whole building needs immediate renovations (the walls look like falling apart, the water installation makes loud noises when used, the furniture in the room like the armchair is unusable), breakfast was very cheap (milk with cereal, some kind of white stew, sour waffles, and some crumpets, the best was the orange juice), seems like some families literally live there for a long time and are very loud, price (it can be lower) Conclusion: it's good if the stay is 2-3 nights.
Stayed 2 nights in Jun 2025

10/10 Excellent

natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing. My favorite place to stay.
Stayed 1 night in May 2025

10/10 Excellent

Shamear

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check into my rooms which I had a minor problem. The lady at the front desk took care of the issue. She was very nice. She did her best to fix the issue in which she fixed it. Come here often I’ll be back soon.
Stayed 1 night in Jun 2025

10/10 Excellent

Chuck

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love quality inn. I wish I got the front desk guys name. Very pleasant and personable
Stayed 1 night in May 2025

2/10 Terrible

Francisco

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was rude we ask for a manager and couldn't speak to one.. the room we had the ac didn't work...the next room they gave us the beds where nasty and pee on the refrigerator didnt work and they wouldn't let us get another room or speak to a manager...
Stayed 2 nights in May 2025

8/10 Good

Kymberli, Terre Haute

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pros-The staff was great. The place was clean and quiet.The beds and pillows were comfortable. Cons -The heater/ac had an error code and did not work .The bathroom door did not close and the wood/veneer covering was split on both sides of the door .
Stayed 1 night in May 2025

8/10 Good

Ashley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed swallowed us but other than that! Quick sign in, pool area, easy check out . Thank u
Stayed 1 night in May 2025

10/10 Excellent

FeLecia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

Easily the dirtiest hotel I have ever stayed at
Stayed 1 night in May 2025