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Barceló México Santa Fe

5.0 star property
VIP Access

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Photo gallery for Barceló México Santa Fe

Lobby
Daily buffet breakfast for a fee
Outdoor banquet area
A hotel room with a wooden desk, a sofa, a painting on the wall, and a large window with curtains.
Outdoor banquet area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Mexico City
  • Place, Expo Santa Fe Mexico
    ‪12 min walk‬
  • Place, Santa Fe Center Mall
    ‪14 min walk‬
  • Place, Parque La Mexicana
    ‪17 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪54 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, desk, blackout curtains

Superior Room

9.2 out of 10
Wonderful
(18 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room (Premium Level)

Premium bedding, in-room safe, desk, blackout curtains

Superior Room (Premium Level)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Premium Level)

Junior Suite (Premium Level) | Premium bedding, in-room safe, desk, blackout curtains

Junior Suite (Premium Level)

  • Sleeps 2
  • 1 King Bed

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About this property

Barceló México Santa Fe

This smoke-free hotel features a restaurant, a health club and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site.
Barceló México Santa Fe offers 300 accommodations with a safe and a hairdryer. Beds feature premium bedding. 36-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
Our customers tell us that they can't get enough of the helpful staff at Barceló México Santa Fe. During your stay, you're just a quick walk from Samara Shops. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy international cuisine while dining at La Terraza
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the value of their stay
  • Just a 2-minute drive from Expo Santa Fe Mexico and a few minutes from Parque La Mexicana
  • Airport and local-area shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, meeting rooms, and limo/town car service.

WiFi is free in public spaces. A health club, a terrace, and tour/ticket assistance are also featured at the luxury Barceló México Santa Fe. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This 5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:30 AM.
La Terraza – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open 24 hours.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Covered parking on site (MXN 120 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 320 for adults and MXN 195 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Terraza

Things to do

  • Health club

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium satellite channels
  • Streaming services

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 320 for adults and from MXN 195 for children
  • Airport shuttle fee: MXN 850 per vehicle (one way)
  • Covered self-parking fee: MXN 120 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Camino Real Hotel Santa Fe
Camino Real Santa Fe
Camino Real Santa Fe Mexico Hotel Mexico City
Camino Real Santa Fe Mexico Mexico City
Camino Real Santa Fe Hotel
Camino Real Hotel
Camino Real Santa Fe Mexico Mexico City

Barceló México Santa Fe Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2069 out of 2986 reviews
Rating 8 - Good. 494 out of 2986 reviews
Rating 6 - Okay. 214 out of 2986 reviews
Rating 4 - Poor. 128 out of 2986 reviews
Rating 2 - Terrible. 81 out of 2986 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Sergio

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was great. However, hotel changed name/ownership recently and I can see a big difference from my previous stays when it was Camino Real. I liked it better before.
Stayed 3 nights in Jan 2026

2/10 Terrible

Juan Carlos

Hotel was poorly maintained. Former signaling (Camino Real) was still visible, bathroom faucets were leaking, AC was running rough
Stayed 8 nights in Dec 2025

10/10 Excellent

Kevin Paul, Portland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely large room. Good shower. Very clean. Thanks for the upgrade. Coffee machine and fridge are appreciated.
Stayed 1 night in Jan 2026

4/10 Poor

Manuel

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
everything went wrong on this visit.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mauricio

Stayed 3 nights in Jan 2026

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the experience was great, the service was very professional. and the room service it's a 10/10 but it's a little far from many points. so you will need a car or any other similar vehicle cause there's no subway around but there's some autobus nearby.
Stayed 2 nights in Jan 2026

10/10 Excellent

Victor Manuel Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 6 nights in Dec 2025

2/10 Terrible

cessar, OXNARD

Disliked: Property conditions & facilities
Worst service and attitude from staff. Had a terrible experience with our christmas dinner, unbearable food quality. Most or the few amenities where closed
Stayed 3 nights in Dec 2025

10/10 Excellent

EDGAR

Stayed 2 nights in Dec 2025

10/10 Excellent

Sergio

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and room service
Stayed 1 night in Dec 2025

8/10 Good

Maria Del Carmen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great place, clean room, front desk nice, but answering the phone, it takes many phone calls to someone answer. The change of ownership and name of the hotel wasn’t notified. Everything else was very nice, good location, not amenities but one restaurant with good food..
Stayed 4 nights in Dec 2025

8/10 Good

Billy

Liked: Cleanliness, amenities, property conditions & facilities
Muy satisfecho
Stayed 3 nights in Dec 2025

8/10 Good

Mario Alberto Cervera

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Es un hotel bonito y con personal muy atento. El único detalle en este diciembre de 2025 es que acaba de cambiar de dueño: dejó de ser Camino Real y ahora pertenece a la cadena Barceló. Ese cambio ha generado algunos atrasos operativos; ojalá los resuelvan pronto.
Stayed 1 night in Dec 2025

4/10 Poor

Manuel

Business traveller
Disliked: Staff & service, amenities
The change felt on day one - not a camino real anymore - disappointing good selling price customers feeling the pain
Stayed 1 night in Dec 2025

10/10 Excellent

Kristty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente customer service and very clean amenities
Stayed 4 nights in Dec 2025

2/10 Terrible

Carlos

Disliked: Staff & service, property conditions & facilities, room comfort
30 minutes to check in with only 3 people ahead of me and 2 front desk staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ari

Stayed 6 nights in Nov 2025

10/10 Excellent

Fernando

Stayed 1 night in Nov 2025

8/10 Good

Paola

Travelled with family
Liked: Cleanliness, staff & service, amenities
Cleqn rooms and nice products
Stayed 2 nights in Nov 2025

10/10 Excellent

JESUS EDUARDO

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were kind!
Stayed 2 nights in Nov 2025

6/10 Okay

Salvador, Tomball

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The rooms are very old, good for the price and for a short term stay but I'd be hesitant on longer stays due to poor cleaning and old facilities.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2025

2/10 Terrible

Alexander

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The hotel had a naco-style event all day and night. It was like getting a room at the fair. It shook the room, and was audible over the in room television. We called the staff 5 times to see why there was such an event being held on a Tuesday, but we were dismissed, lied to, or ignored each time. If you’re looking to get a good rest (like we were) this is not a good option
Stayed 1 night in Nov 2025

10/10 Excellent

alejandro

Stayed 1 night in Nov 2025

2/10 Terrible

Cesar

Business traveller
Pesima atencion a cliente, me cobraron 2 veces la misma noche y aun no nos dan respuesta. Nadie contesta los telefonos o le dan seguimientopara aclarar el tema; el sr Ivan Jesus Ramirez dijo que “iba a revisar” y ya tiene mas de 2 semanas y nada.
Stayed 1 night in Nov 2025