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Best Western Majestic

3.0 star property

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Reception
Creator video
Bar (on property)
Bar (on property)
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
Av Madero 73 Col Centro, Mexico City, CDMX, 6000
  • Place, Zócalo
    ‪3 min walk‬
  • Place, Palacio de Bellas Artes
    ‪10 min walk‬
  • Place, Paseo de la Reforma
    ‪4 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(24 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Majestic

Hotel with a restaurant, steps from Zócalo
This smoke-free hotel features a restaurant, a bar/lounge and a business centre. WiFi in public areas is free. Other amenities include a meeting room, dry cleaning and laundry facilities.
Best Western Majestic offers 84 accommodations with espresso makers and a safe. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Best Western Majestic's great location gets high marks from our customers. During your stay, you're just a quick walk from Zócalo. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy Mexican cuisine while dining at La Terraza
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Guests have great things to say about the location and the helpful staff
  • Steps from Zócalo and 9 minutes on foot from Palacio de Bellas Artes
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Majestic.

This 3-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to noon.
La Terraza – This restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7 AM to noon for a fee: MXN 225 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Family friendly

  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Built in 1937
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 15 September and 16 September.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 11 years old or younger stays free per registered adult when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 225 per person
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Air conditioning is not provided
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 11 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Majestic
Best Western Majestic Hotel
Best Western Majestic Hotel Mexico City
Best Western Majestic Mexico City
Majestic Best Western
Best Western Hotel Majestic
Best Western Mexico City
Mexico City Best Western
Best Western Majestic Hotel
Best Western Majestic Mexico City
Best Western Majestic Hotel Mexico City

Best Western Majestic Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 426 out of 1000 reviews
Rating 8 - Good. 272 out of 1000 reviews
Rating 6 - Okay. 158 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 69 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

CARLOS

Liked: Amenities
Best convenience but it can be a little loud since you are in the middle of the action. No air conditioning in rooms.
Stayed 2 nights in Jun 2025

10/10 Excellent

Eighleen, Rancho Cordova

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are invaluable and the place is spotless. We enjoyed our stay since it’s located downtown and I’m happy that I got the chance to visit the cathedral.
Stayed 1 night in Jun 2025

10/10 Excellent

Blanca, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the service staff are very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Julian, Stockton

Stayed 2 nights in Jun 2025

10/10 Excellent

Victor

Stayed 1 night in Jun 2025

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Blanca, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Hotel clean and safe. I really recommend this hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Leticia

Stayed 4 nights in May 2025

6/10 Okay

Victoria

Travelled with family
Disliked: Amenities, property conditions & facilities
Excellent location
Stayed 1 night in May 2025

10/10 Excellent

Yuriana

Stayed 2 nights in Jun 2025

8/10 Good

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

kati

Liked: Cleanliness, staff & service
There was noise every night we were there, making it impossible to sleep. The hotel is locate on the city square and there are hundreds of people there until very late as well as bands playing.
Stayed 3 nights in May 2025

2/10 Terrible

kati

Travelled with group
Disliked: Amenities
Sleep was impossible due to constant and late noise from the zocolo
Stayed 3 nights in May 2025

10/10 Excellent

Wendy Y

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little noisy area, and air conditioner not available, have a fan, need some arrangements, but ok by the price.
Stayed 2 nights in May 2025

10/10 Excellent

Adela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

jesse

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Mirela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit noisy the cleaners and the washing machine were out loud right below the window at 2 am at night
Stayed 3 nights in Apr 2025

6/10 Okay

Joel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location was great if you are trying to be next to the Zocalo. If you are looking for a quiet place this is not the place. There is a lot of noise in the surrounding area even late at night. The rooms need to be updated bath tub seemed to be clogged. Another issue is on a street that is only for pedestrians therefore you have to walk with your luggage about a block.

10/10 Excellent

Angelica

Stayed 1 night in Apr 2025

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Violet

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Yasantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Sherry

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Majestic retains the colonial charm I love!

I hadn't been back here in a number of years but it was always my go-to hotel in Mexico City. I always loved staying here because it's location is prime and the restaurant overlooking the zocalo is still one of my favorites in the area. We were on the 5th floor and the internet was not all it should have been. We could always get access down in the lobby but they need to do some work done to get a stronger internet signal thoughout the hotel. The staff is very helpful, there's a coffee machine in the room which I always love seeing but bring your own creamer. Luckily right next door is a great little coffee and pastry shop which is easily accessed starting at 7am. The Best Western Majestic remains a little colonial gem, with a boutique hotel feel, centrally located and very economical. If you can, try to get a room with a window facing out to the zocalo or to the andador (a bit noisier but worth it) you'll be happy you did. No, this is not a hotel with rooms that look like every hotel in the states, if you want that go elsewhere..The Majestic has the charm and colonial touches that help you feel like you're in a comfortable home while traveling.
Stayed 2 nights in Mar 2025

2/10 Terrible

Jose Rene

Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2025