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Best Western Majestic

3.0 star property

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Photo gallery for Best Western Majestic

Reception
Terrace/patio
Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
View from property
Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Av Madero 73 Col Centro, Mexico City, CDMX, 6000
  • Zócalo
    ‪3 min walk‬
  • Palacio de Bellas Artes
    ‪10 min walk‬
  • Paseo de la Reforma
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Majestic

Hotel with a restaurant, steps from Zócalo
This smoke-free hotel features a restaurant, a bar/lounge and a business centre. WiFi in public areas is free. Other amenities include a meeting room, dry cleaning and laundry facilities.
Best Western Majestic offers 84 accommodations with espresso makers and a safe. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Best Western Majestic's great location gets high marks from our customers. During your stay, you're just a quick walk from Zócalo. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy Mexican cuisine while dining at La Terraza
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Guests have great things to say about the helpful staff and the location
  • Steps from Zócalo and 9 minutes on foot from Palacio de Bellas Artes
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Majestic.

This 3-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to noon.
La Terraza – This restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7 AM to noon for a fee: MXN 225 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Family friendly

  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Built in 1937
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 15 September and 16 September.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 11 years old or younger stays free per registered adult when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 225 per person
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Air conditioning is not provided
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 11 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Majestic
Best Western Majestic Hotel
Best Western Majestic Hotel Mexico City
Best Western Majestic Mexico City
Majestic Best Western
Best Western Hotel Majestic
Best Western Mexico City
Mexico City Best Western
Best Western Majestic Hotel
Best Western Majestic Mexico City
Best Western Majestic Hotel Mexico City

Best Western Majestic Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 414 out of 1000 reviews
Rating 8 - Good. 280 out of 1000 reviews
Rating 6 - Okay. 159 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 66 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angelica

Stayed 1 night in Apr 2025

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Violet

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Yasantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Sherry

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Majestic retains the colonial charm I love!

I hadn't been back here in a number of years but it was always my go-to hotel in Mexico City. I always loved staying here because it's location is prime and the restaurant overlooking the zocalo is still one of my favorites in the area. We were on the 5th floor and the internet was not all it should have been. We could always get access down in the lobby but they need to do some work done to get a stronger internet signal thoughout the hotel. The staff is very helpful, there's a coffee machine in the room which I always love seeing but bring your own creamer. Luckily right next door is a great little coffee and pastry shop which is easily accessed starting at 7am. The Best Western Majestic remains a little colonial gem, with a boutique hotel feel, centrally located and very economical. If you can, try to get a room with a window facing out to the zocalo or to the andador (a bit noisier but worth it) you'll be happy you did. No, this is not a hotel with rooms that look like every hotel in the states, if you want that go elsewhere..The Majestic has the charm and colonial touches that help you feel like you're in a comfortable home while traveling.
Stayed 2 nights in Mar 2025

2/10 Terrible

Jose Rene

Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Karl, Baldwinsville

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Always the best
Stayed 5 nights in Mar 2025

2/10 Terrible

Mary, Simi Valley

Travelled with family
Disliked: Property conditions & facilities
We are two senior citizens that were assigned the room facing the area where a Music Festival was scheduled for the weekend. The first night the loud music went on until 1 am. The following morning we were awakened at 4:30 am by some more loud music as they were preparing for the next event. I just felt that they should have warned us about the loud music and they didn’t. We were not aware of the scheduled festival.
Stayed 3 nights in Mar 2025

6/10 Okay

Mandy

Travelled with family
Stayed 2 nights in Feb 2025

4/10 Poor

Maria

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I had to walk with my luggage because the street is only for pedestrians. The rooms are very dirty and old. Very noisy and the food at the restaurant is only buffet. The food is bad
Stayed 1 night in Mar 2025

6/10 Okay

Leon

Stayed 3 nights in Feb 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history of the property and the archecture
Stayed 2 nights in Mar 2025

10/10 Excellent

Alejandrina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Hotel and the Area. If you go during the summer just know that it does not have AC.
Stayed 4 nights in Mar 2025

10/10 Excellent

hilda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estubo miy bien pero estaria mejor si hay aire acondicionado pero todo etubo bien y el servicio exelente gracias de seguro regresamos
Stayed 2 nights in Mar 2025

10/10 Excellent

Dolores, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just cannot say enough how beautiful is this hotel and the staff is superb! Location is excellent in the heart of Mexico City, arts-culture-shopping-transportation, all near by. Surrounded by great restaurants also to mention its own restaurant on top with view to El Zocalo, great food, a real treat!! Stayed 5 nights, wish I could have stayed longer. Highly recommend this beautiful Hotel.
Stayed 5 nights in Mar 2025

8/10 Good

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Is located in the Historic center, churches old buildings great for pictures and history lessons, the restaurant on the terrace nice view of the Zócalo, don't recommend the buffet, expensive,not much to choose flavor was bland!
Stayed 3 nights in Mar 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente place, the location and the hotel is wondefull
Stayed 5 nights in Dec 2024

6/10 Okay

Miriam

Disliked: Cleanliness, property conditions & facilities, room comfort
There were cockroaches in the bathroom, T.V. did not work for the first three days. Front desk people were not friendly at all, the hotel is very cute but it needs sooooo much updates.
Stayed 7 nights in Feb 2025

6/10 Okay

Jesus

Travelled with family
Liked: Staff & service
Great location, the rooms need a little maintenance.
Stayed 3 nights in Feb 2025

8/10 Good

Pedro

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Eva Maria, Miami

Stayed 1 night in Feb 2025

8/10 Good

Luz

Travelled with group
Liked: Cleanliness, staff & service

Great location, great price but very noisy.

Power went out for a few hours. I failed to notice that the room didn’t have ac but it did have a fan thankfully. The bell men were very helpful got us a taxi and walked us to him. It was very noisey at night could be because of what they were setting up in the zocalo. Shower was difficult to use after the water gets all over the floor. The price was good.
Stayed 3 nights in Feb 2025

8/10 Good

Lucy

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

Juan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Pete

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and in a good location. The only issues we had were our room was on a very busy street so it was loud late into the night and the internet was spotty at best. Besides that, the staff was very friendly and it was very clean.
Stayed 1 night in Feb 2025