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Capitalia Reforma Chapultepec

4.5 star property
VIP Access

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Photo gallery for Capitalia Reforma Chapultepec

In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Luxury Apartment | In-room safe, desk, laptop workspace, iron/ironing board
Superior Apartment, 2 Bedrooms | Terrace/patio
Deluxe Studio Suite | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
18 Tolstoi, Mexico City, CDMX, 11590
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Chapultepec Park
    ‪5 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪8 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Suite

Classic Suite | In-room safe, desk, laptop workspace, iron/ironing board

Classic Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Apartment

Luxury Apartment | In-room safe, desk, laptop workspace, iron/ironing board

Luxury Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | In-room safe, desk, laptop workspace, iron/ironing board

Superior Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Comfort Suite

Comfort Suite | In-room safe, desk, laptop workspace, iron/ironing board

Comfort Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Suite

Standard Suite | In-room safe, desk, laptop workspace, iron/ironing board

Standard Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Suite

In-room safe, desk, laptop workspace, iron/ironing board

Traditional Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 2 Bedrooms

In-room safe, desk, laptop workspace, iron/ironing board

Premium Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

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  • Free Wi-Fi
  • Air-conditioning
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About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Capitalia Reforma Chapultepec

Spa services, a 24-hour front desk and free Wi-Fi in public areas are available at this smoke-free condo building. Each condo features free WiFi, an espresso maker and a hairdryer. A safe, a shower and an iron/ironing board are among the other amenities that guests will find.
Capitalia Reforma Chapultepec offers 46 air-conditioned accommodations with espresso makers and a safe. This Mexico City condo provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Capitalia Reforma Chapultepec, you're just a quick walk from Paseo de la Reforma. Free WiFi in public areas and spa services are available. Built in 2025, this luxury condo has 46 condos over 5 floors. Each condo offers free WiFi and an espresso maker.
  • Each condo offers an espresso maker, free toiletries and a hairdryer
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include luggage storage
  • Just a 3-minute walk from Paseo de la Reforma and 10 minutes on foot from Avenida Presidente Masaryk
Capitalia Reforma Chapultepec offers its guests spa services. Public spaces have free WiFi.

This 4.5-star Mexico City condo is smoke free.

Property amenities

Pool/Spa

  • Massage
  • Spa services

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres

Family friendly

  • Children stay free (see details)

Food and drink

  • Espresso maker

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Safe

Location highlights

  • In a business district
  • In an entertainment district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 46 units
  • 5 floors
  • Built in 2025

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Capitalia mobile app before check-in
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Turn off the lights

Access methods

Access code, staffed front desk

Pets

  • Pets and service animals are not allowed at Capitalia Reforma Chapultepec

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 17 years old or younger stays free per registered adult when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Capitalia mobile app before check-in.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the condo before arrival using the contact information on the booking confirmation.
  • One child aged 17 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Capitalia Reforma Chapultepec Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 101 out of 156 reviews
Rating 8 - Good. 27 out of 156 reviews
Rating 6 - Okay. 10 out of 156 reviews
Rating 4 - Poor. 10 out of 156 reviews
Rating 2 - Terrible. 8 out of 156 reviews

9.4/10

Cleanliness

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Oscar

Liked: Cleanliness, communication
Disliked: Amenities
Great place very good location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities, communication
Everything went smooth check in was easy room was clean areas are clean staff is friendly and helpful I do recommend to stay here
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, check-in, listing accuracy
We had an amazing experience here. Our room was clean. Check in was extremely easy. Even though we were in and out, we felt everything was so close to the property. We would definitely stay here again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Maziar

Liked: Cleanliness, amenities
Very clean, well designed rooms. Small hiccup during the stay but the staff handled it very well.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff excelent and the room excelent as well. Very comfortable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Matt

Liked: Cleanliness, amenities, communication
Great location. Easy walking to park, museums and restaurants. Neighborhood felt very safe even at night. Staff was friendly and helpful. Room was clean and comfortable. Additional amenities being added. Would stay again.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super amazing rooms love to decor! Simple but modern minimal great stuff also very friendly
Stayed 2 nights in Feb 2026
Verified

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
The people were very nice, the rooms were quite stylish, but towels and linens were lacking.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Mariarosaria

Liked: Cleanliness, amenities, communication
Really nice room; clean, comfortable bed, nice amenities. Only complaint is the lack of sound proofing so you could hear other guests coming and going throughout the night.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities, communication
This place is very nice! It’s super clean and it’s new. Only thing is if you don’t like being cold take a warm blanket because the place can get very cold and there is no heat
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort, communication
Loved it very clean spacious and new Hard to improve on maybe invest in larger signage outside as it’s quite hard to find at first but overall 10/10
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Chelsea

Liked: Cleanliness, amenities, communication
We stayed in a junior studio suite. It was a great space. It was a minimalist design, but had everything we needed. The traffic noise was loud at times, but we drowned it out with a sound app. The front staff were present 24hours/day, but knew little English- which, again, was fine for us. I enjoyed the location and the ease of access to different parts of town.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean-easy entry.Alejandra was a very kind concierge with good English,other attendants were ok.Roof top balcony very nice but not a great view.Location is good for embassy,Chapultepec area-museums and bus to Centro Histórico.Bed and in room amenities are luxurious.Good security for solo travellers-taxis close by and transit and restaurants a short bus or twenty minute walk.Lots of food stands within the block.Highly recommend. Nice kitchenette and necessary utensils.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maria Camila

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel, the only thing is I wish the AC had heating options since the days we were there it was very cold. We had to ask for 2 extra blankets. Also one day they missed the cleaning but I messaged the WhatsApp and the next day they did it.
Stayed 4 nights in Jan 2026
Verified

2/10 Terrible

Luis Alberto

Liked: Cleanliness
Disliked: Amenities, communication
We were not satisfied with our stay. Daily room cleaning was stipulated, but the room was not cleaned every day. The in-room safe box did not work, and basic amenities such as coffee capsules, bottled water, and toilet paper were very limited. There is no proper front desk service—only one security person available 24/7 to grant access, with no ability to assist guests.
Stayed 5 nights in Jan 2026
Verified

4/10 Poor

Erwin

Liked: Cleanliness, amenities
Disliked: Communication
The room was fine really, but there were some issues. They will not give you a code to get into the building. Rather, you have to wait for security to let you in and out. Sometimes you’re left standing outside for quite some time. It’s very inconvenient. Electricity went out one night for a few hours and then, even when it came back, there was no running water for quite some time. I got locked out of my room once and security told me to figure it out by messaging the property. Stay somewhere else.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Gildardo

Liked: Cleanliness, check-in, communication, listing accuracy
Habitacion limpia, personal amable
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Teresita

Liked: Cleanliness, check-in, communication, listing accuracy
Un lugar muy bonito y muy limpio
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

ivonne

Liked: Cleanliness
Todo excelente y en súper lugar
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paola Regina

Liked: Cleanliness, check-in, communication, listing accuracy
Buena ubicación, muy comodo, limpio, lindo
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

juan

Liked: Cleanliness, check-in, communication, listing accuracy
Zona segura, habitación limpia y con un aroma que tiene la habitación muy agradable, que le da un plus
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Octavio

Liked: Cleanliness, check-in
Me hicieron el cobro por adelantado y yo puse que pagaba al llegar. En recepción NO tenían mi contraseña para ingresar a la habitación
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ivonne

Liked: Cleanliness, check-in, communication, listing accuracy
Fue excelente la experiencia, super limpio, zona muy tranquila y perfecto el servicio, lo recomiendo ampliamente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

jorge alfredo

Liked: Cleanliness, check-in, communication, listing accuracy
muy bien ubicado., limpio y seguro
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

FRANCISCO

Liked: Cleanliness, amenities, communication
Todo, habitación perfecta e impecable, la cubanita recepcionista me apoyo en todo momento y dio todas las facidades para mi ingreso anticipado y todo el personal fue muy dedicado
Stayed 2 nights in Feb 2026