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Grand Fiesta Americana Chapultepec

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Photo gallery for Grand Fiesta Americana Chapultepec

A tall, modern hotel with a prominent vertical design, large windows, and a well-lit entrance.
A spa area with a wooden bench, a large mirror, candles, and a plant.
A modern lobby with a curved staircase, a seating area, and a reception desk.
A modern living room with a large TV, a sofa, a coffee table, and a view of a cityscape.
A table set for dining with a city view, lace tablecloth, and red roses.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Mariano Escobedo Av. #756 Col. Anzures, Mexico City, CDMX, 11590
  • Place, Chapultepec Park
    ‪1 min walk‬
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪15 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room, 1 King Bed, Park View

A hotel room with a bed, a desk, a chair, a bench, and a lamp.

Deluxe Room, 1 King Bed, Park View

9.4 out of 10
Exceptional
(10 reviews)
  • Park view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a bench, and a lamp.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(41 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 2 Double Beds, Park View

A hotel room with a TV, two beds, a desk, and a chair.

Deluxe Double Room, 2 Double Beds, Park View

9.2 out of 10
Wonderful
(9 reviews)
  • Park view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, 2 Double Beds

A hotel room with a TV, two beds, a desk, a chair, and a lamp.

Deluxe Double Room, 2 Double Beds

9.8 out of 10
Exceptional
(9 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Club King

A hotel room with a bed, a desk, a chair, a bench, and a lamp.

Grand Club King

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Club, 2 Doubles

A modern hotel lobby with a buffet, seating area, and a large window with curtains.

Grand Club, 2 Doubles

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Club 2 Double, Park View

A modern hotel lobby with a buffet, seating area, and a large window with curtains.

Grand Club 2 Double, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Club, 1 King Park View

A hotel room with a bed, desk, chair, and a lamp.

Grand Club, 1 King Park View

  • Park view
  • 35 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Park View

A modern hotel room with a sofa, a dining table with chairs, a flat-screen TV, and a wooden accent wall.

Junior Suite, 1 King Bed, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 68 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Grand Fiesta Americana Chapultepec

A full-service spa, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site. Change of towels is available on request
Grand Fiesta Americana Chapultepec offers 203 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. 65-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Mexico City hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a hot tub, a sauna and a 24-hour fitness centre.
Spa 19th has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of Grand Fiesta Americana Chapultepec's great location. During your stay, you're just a quick walk from Paseo de la Reforma. Features include free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Mediterranean cuisine while dining at Azur
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with hydrotherapy, detox wraps or facials at Spa 19th
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Chapultepec Park and 4 minutes on foot from Paseo de la Reforma
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Grand Fiesta Americana Chapultepec offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 11 meeting rooms. Event space at this hotel measures 2282 square feet (212 square metres) and includes conference space. A 24-hour fitness centre, spa services, and multilingual staff are also featured at the luxury Grand Fiesta Americana Chapultepec. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Grand Fiesta Americana Chapultepec was completed in January 2021.

This 5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to noon.
Azur – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
BAR AZUR – This bar specialises in international cuisine and only serves light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured valet parking on site (MXN 200 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 610 for adults and MXN 350 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Azur
  • BAR AZUR

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 2,282 square feet of conference space
  • 24-hour business centre
  • Computer station

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (90 centimetre high)
  • Height-adjustable showerhead
  • Lift (104 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (111 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Renovated entire property - January 2021
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorisation upon arrival.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1856 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 610 for adults and from MXN 350 for children
  • Valet parking fee: MXN 200 per night
  • Pet fee: MXN 1856 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Americana Chapultepec
Fiesta Americana Grand Chapultepec
Fiesta Americana Grand Chapultepec Hotel
Fiesta Americana Grand Chapultepec Hotel Mexico City
Fiesta Americana Grand Chapultepec Mexico City
Fiesta Grand Chapultepec
Grand Chapultepec
Grand Chapultepec Fiesta Americana
Grand Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel Mexico City
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Grand Fiesta Americana Chapultepec Hotel Mexico City

Grand Fiesta Americana Chapultepec Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 978 out of 1192 reviews
Rating 8 - Good. 141 out of 1192 reviews
Rating 6 - Okay. 39 out of 1192 reviews
Rating 4 - Poor. 13 out of 1192 reviews
Rating 2 - Terrible. 21 out of 1192 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, nice kind polite staff, great breakfast, very clean room with top of the line toiletries, fast reliable WIFI, definitely recommend staying in this hotel.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on the club floor and the staff were amazing! Location was also great for the sights we were interested in.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Zeina

Liked: Cleanliness, amenities, property conditions & facilities
Great staff,nice rooms,great stay overall !
Stayed 4 nights in Feb 2026
Verified

8/10 Good

TRANG

Liked: Cleanliness, property conditions & facilities
Good location, clean rooms, helpful staff
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The staff was amazing, we will definitely stay here again. Highly recommended
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities were great!
View from room. Chapultepec park.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Maria Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, big and clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Rosio

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful and in a great location! The service is excellent and the reason we keep going back every year
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Room was very comfortable and the staff were excellent
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY FRIENDLY STAFF
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
Love location, very friendly staff and very clean room.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

JOANA

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, excellent location and a beautiful hotel
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, centrally located, great staff but the beds are delicious! Slept like a baby.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Haibing

Liked: Cleanliness, property conditions & facilities
Great location. Close to many attractions.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, property conditions & facilities
Excelente hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kent Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Room was huge; bedding was crisp, clean and super comfortable; daily late afternoon inquiry asking if we needed towels, pillows, waters, etc. much enjoyed; location, directly across from Chapultepec Park, perfect.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Perla

Liked: Cleanliness, property conditions & facilities
The room are always very clean and the housekeeping very helpful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, convenient and safe location
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Emma Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Friendly & professional staff, appropriate for business & city tourism.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Xiaoping

Liked: Cleanliness
Clean, great amenities
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Freddy

Liked: Cleanliness, amenities, property conditions & facilities
Our stay at this hotel, couldn’t have been better. The service and the food was great. Definitely coming back to stay there the next time we visit Mexico City.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Great place you have everything close by
Stayed 1 night in Jan 2026