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Aparthotel

Grand Polanco Residencial

4.0 star property
VIP Access

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Photo gallery for Grand Polanco Residencial

Front of property – evening/night
Terrace/patio
Superior Apartment | Living area | Flat-screen TV, DVD player, iPod dock
Reception
Interior entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Parking available
  • Housekeeping
  • Pet-friendly
  • Gym
  • Outdoor space

Explore the area

View in a map
Isaac Newton 119, Colonia Chapultepec Morales, Mexico City, CDMX, 11570
  • Place, Avenida Presidente Masaryk
    ‪1 min walk‬
  • Place, Auditorio Nacional
    ‪15 min walk‬
  • Place, Angel of Independence Monument
    ‪3 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Apartment

Standard Apartment | 2 bedrooms, in-room safe, desk, iron/ironing board

Standard Apartment

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment, 2 Double Beds

Standard Apartment, 2 Double Beds | 2 bedrooms, in-room safe, desk, iron/ironing board

Standard Apartment, 2 Double Beds

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms

2 bedrooms, in-room safe, desk, iron/ironing board

Apartment, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Apartment

2 bedrooms, in-room safe, desk, iron/ironing board

Superior Apartment

  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Grand Polanco Residencial

Pet-friendly aparthotel connected to a shopping centre in Mexico City with a fitness centre
A fitness centre, self parking and free use of bicycles are available at this aparthotel. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site. Each apartment has 2 bedrooms and offers free WiFi and an iPod dock. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave.
Grand Polanco Residencial offers 34 accommodations with iPod docking stations and DVD players. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. Flat-screen televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre and complimentary bicycles.
Our customers tell us they can't get enough of Grand Polanco Residencial's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Avenida Presidente Masaryk. Enjoy features like free WiFi in public areas, plus a gym and laundry facilities. This upmarket aparthotel has 34 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a balcony and an iPod docking station
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Paseo de la Reforma and Parque Zoologico de Chapultepec
  • Pets welcome for a fee
Grand Polanco Residencial offers its guests a fitness centre and complimentary bicycles. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Grand Polanco Residencial. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Mexico City aparthotel.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (MXN 100 per night)
  • Wheelchair-accessible parking available

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Oven

Dining

  • Dining table

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • IPod dock

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: MXN 5,000 per pet per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a zoo

Things to do

  • Free bicycle rentals
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 34 units
  • Free bicycle rentals
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 1000
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 1000

Special check-in instructions

The front desk is open Monday - Friday (8 AM - 6 PM) and Saturday - Saturday (9 AM - 2 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 5000 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: MXN 100 per night
  • Pet fee: MXN 5000 per pet, per night
  • Early check-in fee: MXN 1000 (subject to availability)
  • Late check-out fee: MXN 1000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 8 AM - 6 PM
Front desk staff will greet guests on arrival at the property.

Property is also known as

Grand Polanco Residencial Aparthotel
Grand Residencial Aparthotel
Grand Residencial
Grand Polanco Residencial Mexico City
Grand Polanco Residencial Aparthotel
Grand Polanco Residencial Mexico City
Grand Polanco Residencial Aparthotel Mexico City

Reviews

Grand Polanco Residencial Reviews

9.4

Exceptional

9.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 400 out of 543 reviews
Rating 8 - Good. 102 out of 543 reviews
Rating 6 - Okay. 24 out of 543 reviews
Rating 4 - Poor. 9 out of 543 reviews
Rating 2 - Terrible. 8 out of 543 reviews

Reviews

10/10 Excellent

Norma consuelo

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

VILMA

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
BEAUTIFUL ROOMS AND VIEWS
Stayed 4 nights in Mar 2025

10/10 Excellent

Diana, South Gate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This apartment style hotel is great and is in an awesome part of town! It’s very quiet and there is hardly any noise at night which is great because the city is so noisy. The receptionist and guard are super helpful and keep you feeling very secure. The cleaning team was great and helped when needed! It’s located close to so many restaurants and the giant park is also walking distance. We would definitely recommend for a stay. There is no lobby bar or restaurants in the place so if you want the “resort” vibe this is not that. It’s boutique and private nestled in Polanco. Also, CDMX IS AMAZING!!!! Salud! Gracias Yvonne por ser tan amable!
Stayed 4 nights in Jun 2025

10/10 Excellent

masayuki, torrance

Stayed 5 nights in May 2025

10/10 Excellent

Rodrigo Leonardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Privacidad
Stayed 4 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, room comfort
Excelente servicio!
Stayed 2 nights in May 2025

10/10 Excellent

rosa maria

Stayed 5 nights in Jan 2025

10/10 Excellent

Alanzo

Liked: Cleanliness, property conditions & facilities
Great staff, clean, good location
Stayed 4 nights in May 2025

6/10 Okay

Francisco, Dallas

Business traveller
Liked: Cleanliness
A/C Room living room not working TV in the gym not working Treadmill does not go up or down No A/C in Gym My lock had to be reset 3 times The living room had an unpleasant odor
Stayed 2 nights in May 2025

6/10 Okay

Ma Fernanda

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
El lugar es muy bonito, el aire acondicionado no funciona bien, hace mucho ruido y no enfría. En el baño había dos pasadores tirados en el piso del huésped anterior. Escribí varias veces antes para solicitar check in antes de la hora y nunca me contestaron
Stayed 1 night in May 2025

10/10 Excellent

Madiha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience here and will definitely like to come back. Walking distance to many restaurants in Polanco. There are 2 convenience stores right across the street. Very safe and clean facility. We stayed in a 2 bedroom which was awesome! Cant wait to come back
Stayed 3 nights in May 2025

10/10 Excellent

Estrella

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful and secure.
Stayed 3 nights in May 2025

10/10 Excellent

Rosalba

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property, the area is excellent!
Stayed 4 nights in Apr 2025

10/10 Excellent

Allen, Bellingham

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really nice quiet, calm, clean, secure, well located property. Nicely furnished. For us, very preferable to “room 1000” in a major chain.
Stayed 3 nights in Apr 2025

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was very limited.
Stayed 8 nights in Apr 2025

2/10 Terrible

Seth

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There’s a “pending” charge on my credit card—supposedly held for damages or incidentals, which they promised would be refunded. However, it’s been over 20 days and the charge is still there. If they forgot to release it, that’s one thing. But when I called to ask about it, they slammed the phone down on me. No apology, no explanation—just flat-out rude. Absolutely unacceptable. I’ll never go back, and I’ll make sure others know exactly how they treat their customers.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort
Centrally located and short walk to great shopping and dining.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, room comfort

What a place!

Excellent place to stay with family! Close to everything in polanco!
Stayed 4 nights in Apr 2025

10/10 Excellent

Ingrid

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great place to stay!! The place is perfect, the rooms are big and very comfortable. what I liked the most is that the location is great, there are a lot of restaurants nearby and the surrondings are nice. I would definitely stay here again when visiting Mexico.
Stayed 3 nights in Mar 2025

10/10 Excellent

Willie, Miami

Liked: Cleanliness, property conditions & facilities
Nice room
Stayed 4 nights in Mar 2025

10/10 Excellent

ANACELI

Liked: Cleanliness, property conditions & facilities
Great and friendly staff, very clean apartments. The location was amazing so close to many great
Stayed 5 nights in Mar 2025

8/10 Good

Isaac

Business traveller
Liked: Cleanliness, room comfort

Nice place

It’s a good suite hotel but looks old and run down. Not bad for a business trip that doesn’t need services
Stayed 4 nights in Apr 2025

8/10 Good

ALBERTO

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Pamela Estefania

Liked: Cleanliness, property conditions & facilities
The property is a great option to stay in Polanco, walkable to different areas. Lots of dining areas and nighlife but quite. The property is spacious and in impecable conditions, classic arquitecture and proper amenities.
Stayed 3 nights in Mar 2025

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place is luxurious, with a toaster/convection oven, cookingware/dinnerware, and TWO suites each with a bathroom, closet, and electronic safe. There was laundry and a little gym with an elliptical, treadmill, and weights. The beds were super comfy. The king bed was way wider than our king at home!! The breakfast is pretty minimal -- bananas, bread, OJ, and coffee. Good thing that coffee shops/bakeries are a short walk away, as well as taquerias (including Taqueria Orinoco), a tasty seafood restaurant (Entremar — try the red-and-green fish), and even a Walmart down the street! Polanco is great, albeit a little pricy. It has a lot of trees and parks, and you can walk to the world-famous Anthropology Museum and the Zoo in Chapultepec park. We never felt unsafe, there were always people walking around at all hours. The apartment building also had a friendly security guard. They were nice enough to stow our luggage in a locked room after we checked out at noon. Note that, because Polanco is a shopping mecca, traffic in or out can be bad. It took us an hour to get to the airport by Uber, whereas, whereas it could be half an hour without traffic (like in the middle of the night). Just remember to account for that when traveling. One downside with living here is that the walls are fairly thin — you can hear people walking, taking a shower, or moving luggage, at any time of the day. The birds also get up pretty early. Remember to bring earplugs if you're sensitive to noise.
Stayed 5 nights in Mar 2025