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Hotel Mallorca

3.0 star property

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Photo gallery for Hotel Mallorca

Front of property
Superior Single Room, 1 Double Bed | Bathroom | Shower, towels
Lobby
Lobby
Hallway

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Restaurant
  • Breakfast available
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Serapio Rendon No. 119, Col. San Rafael, Mexico City, CDMX, 64470
  • Place, Paseo de la Reforma
    ‪5 min walk‬
  • Place, Reforma 222
    ‪7 min walk‬
  • Place, Monument to the Revolution
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk

Standard Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Desk

Double Room

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Single Room, 1 Double Bed

Superior Single Room, 1 Double Bed | Desk

Superior Single Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Desk

Superior Double Room, 2 Double Beds

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior

Desk

Double Room Superior

  • Sleeps 4

View all photos for Room Superior

Desk

Room Superior

  • Sleeps 2

View all photos for Single Room Standard

Desk

Single Room Standard

  • 15 sq m
  • Sleeps 2
  • Free Wi-Fi

Similar properties

Front of property
Hotel Sevilla
Reforma
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
4.0 out of 5, Very good, 1,213 reviews
The price is CHF 41
includes taxes & fees
21 Jun - 22 Jun
Hotel Sevilla

About this property

Hotel Mallorca

This hotel features a restaurant, a bar/lounge and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a communal living room are on-site.
Hotel Mallorca offers 139 accommodations. Satellite televisions are provided.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Hotel Mallorca, you're just a quick walk from Paseo de la Reforma. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Mexican cuisine while dining at RESTAURANTE MALLORCA
  • Cooked-to-order breakfast served weekdays for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Within a 15-minute walk of Paseo de la Reforma and Monument to the Revolution
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Mallorca also features tour/ticket assistance, concierge services, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this 3-star Mexico City hotel.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 7:00 AM and 11:00 AM.
RESTAURANTE MALLORCA – This restaurant specialises in Mexican cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 100 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • RESTAURANTE MALLORCA

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift
  • Smooth flooring in public areas

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 100.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Hotel Mallorca Mexico City
Mallorca Mexico City
Hotel Mallorca Hotel
Hotel Mallorca Mexico City
Hotel Mallorca Hotel Mexico City

Hotel Mallorca Reviews

Reviews

5.8
Rating 10 - Excellent. 152 out of 1009 reviews
Rating 8 - Good. 230 out of 1009 reviews
Rating 6 - Okay. 212 out of 1009 reviews
Rating 4 - Poor. 141 out of 1009 reviews
Rating 2 - Terrible. 274 out of 1009 reviews

6.2/10

Cleanliness

6.0/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Janio

Liked: Cleanliness, amenities, property conditions & facilities
Simple snd comfortable. Very central and quiet. Worth it!!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Roman

Liked: Cleanliness, property conditions & facilities
The place was really well kept , staff was really friendly and helpful. Would definitely stay here again on my next visit .
Stayed 4 nights in Apr 2025
Verified

2/10 Terrible

Diana

Disliked: Amenities, property conditions & facilities
The staff was terrible the room awful never again.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Isabel Adelina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was close.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

David

Personal amable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
✨❤️
Stayed 9 nights in Dec 2025
Verified

6/10 Okay

Erick

Liked: Cleanliness
enough to sleep
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
Mal hotel
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 5 nights in Mar 2025
Verified

6/10 Okay

William

Liked: Cleanliness, staff & service
The staff were very friendly and location was amazing however the room was in dire need of a renovation. Although the room was somewhat comfortable, it lacked basic amenities like ample outlets, decent lighting, newer/refreshed bedding and bathroom amenities like newer towels.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

victor

This was the second time I have stayed at this hotel. I picked again ,because of price and location. And once again there was no hot water in my room.
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they are very profesional
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Francisco

Liked: Cleanliness
Rooms are clean, staff is friendly conly bad thing elevator isn’t working
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

paulino

Disliked: Cleanliness, amenities, property conditions & facilities
Room had previous trash from other staying before us.we found bed bugs in the room.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Akshat

Disliked: Property conditions & facilities
Not a great stay. Would not recommend unless you do not have any other option.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Rowan

Disliked: Cleanliness, staff & service, property conditions & facilities
All good but the room smelled like tiger Vimn and the carpets were dirty, the hotel should consider putting in tiles.
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Elia Casas de

Disliked: Cleanliness, amenities, property conditions & facilities
It needs to be renewed
Stayed 6 nights in Jul 2025
Verified

4/10 Poor

Arturo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Anything, but the location. First and last time there. Total lack of maintenance, a lot of garbesh on the corridors, beside the rooms door
Stayed 3 nights in Apr 2025
Verified

2/10 Terrible

Cristina Isabel

Liked: Staff & service
Disliked: Amenities
Bad odors in the room and on the carpets, uncomfortable beds, bathroom faucets dripping, no hand and bath soap, and unsafe doors.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Ulises

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Cristian

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

AARON ESCARENO

Disliked: Cleanliness, property conditions & facilities
Terrible
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Citlaly

Disliked: Cleanliness, staff & service, property conditions & facilities
This is has been the worst hotel I’ve ever stayed at And the service mid day was the worst ever it’s smelled in both rooms i was switched to no running water we couldn’t shower or even use the restroom or brush our teeth complete don’t recommend !!!!
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Danh

I booked thru Expedia, got my confirmation number, but once I got to the hotel they said they didn’t have any reservation. I wasn’t the only person there with the same problem. If they see that it’s happening with a lot of potential customers why don’t they (Mallorca hotel) call Expedia and tell them that they don’t have any rooms available? It really sucks because it was a long flight, and we had to go thru that and to top it off we still had to find some where eles to stay. Very frustrating.
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Mayra Nelly

Disliked: Staff & service, property conditions & facilities
Mi esposa tenía una reserva de dos noches. El hotel no la registró hasta las 23:00. No había agua en la habitación. Se fue por la mañana. No ha habido respuesta a su solicitud de reembolso. Pésimo hotel. My wife had a two-night reservation. The hotel didn't check her in until 11:00 PM. There was no water in the room. She left in the morning. There has been no response to her refund request. Terrible hotel.
Stayed 2 nights in Mar 2025