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Hotel Ritz Ciudad de México

3.0 star property

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Photo gallery for Hotel Ritz Ciudad de México

Breakfast, lunch and dinner served
Front of property
Room (Habitación Estándar 2 Camas) | In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Madero 30 Col Centro, Mexico City, CDMX, 6000
  • Place, Palacio de Bellas Artes
    ‪5 min walk‬
  • Place, Alameda Central
    ‪7 min walk‬
  • Place, Zócalo
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

View all photos for Room (Habitación Estándar 2 Camas)

Room (Habitación Estándar 2 Camas) | In-room safe, desk, laptop workspace, iron/ironing board

Room (Habitación Estándar 2 Camas)

9.0 out of 10
Wonderful
(115 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (Habitación Estándar 1 Cama)

Room (Habitación Estándar 1 Cama) | In-room safe, desk, laptop workspace, iron/ironing board

Room (Habitación Estándar 1 Cama)

9.4 out of 10
Exceptional
(44 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite (Habitación 1 Cama)

Junior Suite (Habitación 1 Cama) | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite (Habitación 1 Cama)

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Ritz Ciudad de México

This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site.
Hotel Ritz Ciudad de México offers 113 air-conditioned accommodations with a safe and complimentary bottles of water. Cable televisions are provided. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the sightseeing around Hotel Ritz Ciudad de México. During your stay, you're just a quick walk from Palacio de Bellas Artes. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Palacio de Bellas Artes and 6 minutes on foot from Alameda Central
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A terrace, multilingual staff, and laundry facilities are also featured at the business-friendly Hotel Ritz Ciudad de México.

This 3-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
La Terraza – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (MXN 250 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: MXN 300 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Terraza

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children age 10 and under, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 300 for adults and from MXN 150 for children
  • Nearby parking fee: MXN 250 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Hotel Ritz Mexico City
Ritz Hotel Mexico City
Ritz Mexico City
Golden Tulip Mexico City
Tulip Inn Mexico City
Tulip Inn Ritz Mexico Hotel Mexico City
Tulip Inn Ritz Mexico Mexico City
Hotel Ritz Mexico Mexico City
Mexico City Ritz
Hotel Ritz Mexico City
Ritz Ciudad Mexico Mexico City
Hotel Ritz Ciudad de México Hotel
Hotel Ritz Ciudad de México Mexico City
Hotel Ritz Ciudad de México Hotel Mexico City

Hotel Ritz Ciudad de México Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1261 out of 1791 reviews
Rating 8 - Good. 358 out of 1791 reviews
Rating 6 - Okay. 102 out of 1791 reviews
Rating 4 - Poor. 35 out of 1791 reviews
Rating 2 - Terrible. 35 out of 1791 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Xiuming

Liked: Cleanliness
Disliked: Amenities
Room was spick and span, the only plus point besides the location. Corridor noise was so bad that on the first night I got a shock while in the bathroom because the voices were so clear I thought someone else had entered the room! As a result I had little to no sleep at night, and catching some sleep in the day was impossible because of renovation noise, I heard hammering non-stop from 10 am to about 5 pm for at least one of the days. And maybe as a result of the renovation, brown water with black residue started gushing from the tap and shower. Thankfully the discolored water went away after a while, but the black residue was an intermittent problem so I had to always collect and check water quality with a glass. To top everything off there was one night where my stay overlapped with something like 50-60 middle or high school kids on a school trip. My room was right next to the terrazza where bunches of them gathered at night so you can imagine how that went for me. I don't think I've ever been so glad to be home after a vacation!
Stayed 4 nights in Dec 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice and clean
Stayed 1 night in Nov 2025

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service, amenities
Todo perfecto
Stayed 4 nights in Dec 2025

10/10 Excellent

Sara

Stayed 1 night in Nov 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was located on the downtown area of Mexico City. I enjoyed the location and the walkable restaurants, shopping areas, and entertainment offerings.
Stayed 1 night in Nov 2025

10/10 Excellent

Mileyshka

Liked: Cleanliness, amenities, property conditions & facilities
This stay was really nice, a great location and clean.
Stayed 4 nights in Nov 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall, this was a good deal. It's right in the center of Centro Historico, so easy walk to a bunch of sites, food everywhere nearby, etc. Room was fairly modernized, with a nice big shower and modern bathroom, comfy beds, good safe. The challenge was that the hallways are alive, and although we couldn't hear other *rooms*, we were constantly hearing all the screaming and joking and yelling and singing in the hallways. Hard to blame the hotel for that, since it's the guests, but consider it if you're a light sleeper. Still, overall we were very happy
Stayed 1 night in Nov 2025

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
it was good
Stayed 2 nights in Nov 2025

8/10 Good

Jagruti

Travelled with family
Good location close to some attractions. Only problem was bathroom shower curtain was long enough. After every shower it would be flooded.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sergey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!
Stayed 4 nights in Nov 2025

8/10 Good

Renee

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff is excellent - friendly and professional. The street noise was loud at night. Also, cooling system also was loud. Otherwise great location with so much to see nearby.
Stayed 4 nights in Nov 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean and very good location
Stayed 3 nights in Nov 2025

10/10 Excellent

scott

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great close to the zocalo ...fun street lots to do
Stayed 2 nights in Nov 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is my 4th stay and as always I left happy. Hotel staff is wonderful, location can’t be beat. I will surely come back.
Stayed 4 nights in Nov 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice hotel right by the Zocalo. Felt safe at the hotel and no street voice on upper level rooms
Stayed 2 nights in Oct 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service
The room was clean and staff were helpful. The area is very central, hence easily accessible.
Stayed 3 nights in Nov 2025

10/10 Excellent

Hugo Gerardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Habitación limpia y personal muy amable
Stayed 3 nights in Nov 2025

10/10 Excellent

joseph abraham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , close to many points of interest
Stayed 6 nights in Nov 2025

10/10 Excellent

chanabell

Travelled with family
Liked: Amenities
La mejor esperiencia para mi y mi familia regresaremos en otra ocasión
Stayed 1 night in Nov 2025

10/10 Excellent

Gladis Edith, Burbank

Stayed 2 nights in Nov 2025

10/10 Excellent

Melisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Amazing hotel and great staff! We truly enjoyed our stay! Will come back!
Stayed 2 nights in Nov 2025

10/10 Excellent

Oscar Andres Ayala

Liked: Cleanliness, staff & service, property conditions & facilities
t
Stayed 2 nights in Nov 2025

6/10 Okay

Erdene

Poor communication
Stayed 1 night in Nov 2025

8/10 Good

Guadalupe

Liked: Cleanliness, property conditions & facilities
Excellent service, the door man walk me to catch an uber at 4am. My only disappointment was that remote control for the TV didn’t work. Suggestion: The Ritz should have a souvenir shop like caps that says Ritz Mexico. Other then that everything was on point.
Stayed 2 nights in Nov 2025