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JW Marriott Hotel Mexico City Polanco

5.0 star property

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Photo gallery for JW Marriott Hotel Mexico City Polanco

3 bars/lounges
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Executive Suite, 1 King Bed, Executive Level | Living area | 49-inch Smart TV with cable channels, TV, Netflix
Outdoor pool, pool loungers
Presidential Suite, 1 Bedroom | Premium bedding, down duvets, pillow-top beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Pet-friendly

Explore the area

View in a map
Andres Bello No 29, Mexico City, 11560
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Place, Auditorio Nacional
    ‪3 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪30 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

View from property

Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(36 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Executive Level

Executive Suite, 1 King Bed, Executive Level | Living area | 49-inch Smart TV with cable channels, TV, Netflix

Executive Suite, 1 King Bed, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View, Corner

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 King Bed, City View, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 37 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

View from property

Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Terrace

Executive Suite, 1 King Bed with Sofa bed, Terrace | Living room | 49-inch Smart TV with cable channels, TV, Netflix

Executive Suite, 1 King Bed with Sofa bed, Terrace

10.0 out of 10
Exceptional
(3 reviews)
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Premium bedding, down duvets, pillow-top beds, minibar

Presidential Suite, 1 Bedroom

  • 150 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 Bedroom

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

JW Marriott Hotel Mexico City Polanco

Luxury hotel with 3 restaurants and bars/lounges
Along with 3 restaurants, this smoke-free hotel has an outdoor pool and 3 bars/lounges. WiFi in public areas is free. Additionally, a health club, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
JW Marriott Hotel Mexico City Polanco offers 312 accommodations with iPod docking stations and minibars. Pillowtop beds feature down duvets and premium bedding. 49-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A health club and complimentary bicycles are featured at the hotel. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at JW Marriott Hotel Mexico City Polanco. During your stay, you're just a quick walk from Paseo de la Reforma. Free WiFi in public areas, 3 restaurants and 3 bars are available.
  • Free Wi-Fi in some public areas
  • Enjoy Mexican cuisine at Sendero Polanco, one of the property's 3 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 5-minute walk from Paseo de la Reforma and 4 minutes on foot from Auditorio Nacional
  • Theme park and shopping centre shuttle service available for a fee
  • Cats and dogs welcome for a fee
As a guest of JW Marriott Hotel Mexico City Polanco, you'll find a seasonal outdoor pool, a health club, a sauna, and complimentary bicycles. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury JW Marriott Hotel Mexico City Polanco. Parking is available for a fee. A complete renovation of JW Marriott Hotel Mexico City Polanco was completed in November 2023.

This 5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.
Sendero Polanco – This restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Estación 29 – On-site bar. Open daily.
ARCHIEBALD – This restaurant specialises in American cuisine and only serves dinner. Open daily.
Tahona Mezcal Room – On-site bar. Open daily.
CORSI – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 20 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (USD 25 per day)
  • Valet parking on site (USD 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 36 for adults and USD 18 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • ARCHIEBALD
  • CORSI
  • Estación 29
  • Sendero Polanco
  • Tahona Mezcal Room

Things to do

  • Free bicycle rentals
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • In a state park
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 26 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1993
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Renovated entire property - November 2023
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • IPod dock
  • Netflix

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 36 for adults and from USD 18 for children
  • Fee for in-room wireless Internet: USD 20 per day (rates may vary)
  • Self-parking fee: USD 25 per day
  • Valet parking fee: USD 28 per day
  • Pet fee: USD 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in January and close in December.

Property is also known as

JW Marriott Hotel Mexico City
JW Marriott Mexico City
JW Marriott Mexico City Santa Fe
Jw Marriott Mexico City Hotel Mexico City
Mexico City Jw Marriott
Mexico City Marriott
Marriott Mexico City
JW Marriott Hotel Mexico City
JW Marriott Hotel Mexico City Polanco Hotel
JW Marriott Hotel Mexico City Polanco Mexico City
JW Marriott Hotel Mexico City Polanco Hotel Mexico City