See all properties

LaiLa Hotel CDMX

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for LaiLa Hotel CDMX

Daily buffet breakfast (MXN 245 per person)
Breakfast, lunch, dinner served; Mexican cuisine
Reception
Superior Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪7 min walk‬
  • Place, Chapultepec Park
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(48 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Living area | LCD TV, books

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(69 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • City view

Similar properties

Exterior
Galeria Plaza Reforma
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 3,279 reviews
The price is CHF 172
includes taxes & fees
8 Feb - 9 Feb
Galeria Plaza Reforma

About this property

LaiLa Hotel CDMX

Beaux Arts hotel with a restaurant, 3-minute walk to Paseo de la Reforma
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and self parking.
LaiLa Hotel CDMX offers 167 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

LaiLa Hotel CDMX's great location gets high marks from our customers. During your stay, you're just a quick walk from Paseo de la Reforma. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy Mexican cuisine while dining at La Terraza
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Paseo de la Reforma and 3 minutes on foot from Diana the Huntress Fountain
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 6 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 1087 square feet (101 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly LaiLa Hotel CDMX. An airport shuttle (available on request) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Beaux Arts Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
La Terraza – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 10:30 PM on request
  • Secured, covered parking on site (MXN 150 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: MXN 245 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Books

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre (1,087 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Front entrance ramp
  • Grab bar in shower (100 centimetre high)
  • Lift (150 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Beaux Arts architecture
  • Built in 1974
  • Double-glazed windows
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 245 for adults and from MXN 200 for children
  • Airport shuttle fee: MXN 850.00 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
LaiLa Hotel CDMX offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

LaiLa Hotel CDMX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1027 out of 1495 reviews
Rating 8 - Good. 298 out of 1495 reviews
Rating 6 - Okay. 87 out of 1495 reviews
Rating 4 - Poor. 37 out of 1495 reviews
Rating 2 - Terrible. 46 out of 1495 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sonja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a perfect location! Nice hotel at a reasonable price. A lot of places were walkable. I would definitely stay there again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Enrique

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great option, great service, great location.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

FIDEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitivamente regresare a este hotel y reservar un cuarto mejor pero todo bien en General ya es uno de mis preferidos de cdmx en reforma 😬😬
Stayed 1 night in Oct 2025

6/10 Okay

Noe

Liked: Cleanliness
Just ok, didn’t get any VIP upgrade.
Stayed 1 night in Oct 2025

10/10 Excellent

Cristian

Stayed 1 night in Oct 2025

8/10 Good

IRENE

Liked: Cleanliness, staff & service, property conditions & facilities
The front check in could have a little better customer service.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sandra, Riverside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exceptionally clean, and the room was spacious and well-maintained. The housekeeper demonstrated great attention to detail and did an outstanding job throughout our stay. What truly stood out was the exceptional customer service — from the moment we arrived, the staff provided courteous, professional, and attentive service that made our experience truly enjoyable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eduardo

Stayed 1 night in Oct 2025

8/10 Good

ingrid

Liked: Amenities
Big room Good intenet
Stayed 4 nights in Sep 2025

10/10 Excellent

Tamara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at Laila Hotel, and I was thoroughly impressed by the excellent customer service. From the front desk to the waiters and housekeeping, every staff member was eager to help, making my stay truly memorable. I want to give a special mention to Enrique, my housekeeper, and Roberto, my waiter, who both went above and beyond, greatly enhancing my experience. Thank you, Laila Hotel, for an outstanding stay!
Stayed 6 nights in Sep 2025

8/10 Good

Michelle

Stayed 2 nights in Oct 2025

8/10 Good

Kevin

Stayed 2 nights in Sep 2025

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is not
Stayed 1 night in Sep 2025

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Laila hotel is at a walking distance from the Diana and Angel de la Independencia monuments. It’s my second time there and I’ll come back.
Stayed 1 night in Sep 2025

10/10 Excellent

Alfonso

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option
Stayed 1 night in Sep 2025

10/10 Excellent

Leon, Tijuana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 2 nights in Sep 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a ac
Stayed 2 nights in Sep 2025

10/10 Excellent

Bryan J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laila is centrally located, I felt very safe in the surroundings and personnel was super kind and attentive.
Stayed 5 nights in Sep 2025

10/10 Excellent

Carlos, Euless

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing location
Stayed 3 nights in Sep 2025

8/10 Good

MIRTHA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniente

Conveniente hotel, seguro y bien localizado
Stayed 3 nights in Sep 2025

6/10 Okay

Juan Gabriel

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I usually stay at Laila because its very well located in between all neighborhoods you would want to go during your stay in cdmx. Lately ive been given rooms that are smaller than usual and in worst conditions. No outlets in the nightstand, bath faucets are worn, tiny bathroom (smaller than other rooms Ive stayed at). Buffet is great and has everything you would need; in fact this is the sole reason I stayed there on my last trip. Will give another hotel a shot for my next visit :(
Stayed 2 nights in Sep 2025

8/10 Good

MIRTHA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Hotel con buena ubicación, cerca de restaurantes y tiendas. Personal atento y respetuoso.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2025

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025