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Marquis Reforma Hotel Spa

4.5 star property
VIP Access

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Photo gallery for Marquis Reforma Hotel Spa

Premium Loft | View from room
Terrace/patio
Couples treatment room(s), sauna, hot tub, body treatments, hydrotherapy
Front of property – evening/night
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Paseo De La Reforma 465 Col Cuauhtemoc, Mexico City, CDMX, 6500
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Place, Angel of Independence Monument
    ‪9 min walk‬
  • Place, Chapultepec Park
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Sky Suite, 2 Double Beds

Sky Suite, 2 Double Beds | Minibar, in-room safe, desk, blackout curtains

Sky Suite, 2 Double Beds

  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(55 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sky Suite, 1 King Bed

Sky Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Sky Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft

Premium Loft | Minibar, in-room safe, desk, blackout curtains

Premium Loft

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Room, 1 King Bed

Deluxe Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Deluxe Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(23 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Corner

Junior Suite Corner | Minibar, in-room safe, desk, blackout curtains

Junior Suite Corner

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Sky Suite

Panoramic Sky Suite | Minibar, in-room safe, desk, blackout curtains

Panoramic Sky Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Room, 2 Double Beds

Deluxe Superior Room, 2 Double Beds | Minibar, in-room safe, desk, blackout curtains

Deluxe Superior Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Superior Suite

Master Superior Suite | Minibar, in-room safe, desk, blackout curtains

Master Superior Suite

  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Superior Suite

Junior Superior Suite | Minibar, in-room safe, desk, blackout curtains

Junior Superior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Marquis Reforma Hotel Spa

3 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a sauna and a conference centre are on-site. Housekeeping is available on request.
Marquis Reforma Hotel Spa offers 209 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 60-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness centre and complimentary bicycles.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of Marquis Reforma Hotel Spa's great location. During your stay, you're just a quick walk from Paseo de la Reforma. Free WiFi in public areas, 3 restaurants and a full-service spa are available.
  • Free WiFi
  • Dining options include 3 restaurants and a coffee shop
  • Full breakfast served daily for a fee
  • Wired Internet for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to deep-tissue massages, aromatherapy or body wraps at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Torre Mayor and 9 minutes on foot from Angel of Independence Monument
  • Airport shuttle service available for a fee
Marquis Reforma Hotel Spa offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. Business amenities include a business centre and a meeting room.

WiFi and wired Internet are free in public spaces. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Marquis Reforma Hotel Spa. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to noon.
Heritage Bistro Bar – On-site bistro. Guests can enjoy drinks at the bar.
Los Canarios – This bistro specialises in Mexican cuisine and serves breakfast, lunch and dinner. Open daily.
Terraza Santino – On-site bistro. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 25 for 24 hours)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (USD 8 per day)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 15 for adults and USD 10 for children
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Heritage Bistro Bar
  • Los Canarios
  • Terraza Santino

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Mountain biking
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (105 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (68 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Marquis Reforma Hotel Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 15 for adults and from USD 10 for children
  • Fee for in-room wired Internet: USD 25 (for 24 hours, rates may vary)
  • Airport shuttle fee: USD 92 per vehicle (return, maximum occupancy 2)
  • Valet parking fee: USD 8 per day
  • Spa fee: USD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Marquis Reforma Hotel Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Marquis Spa
Marquis Hotel Spa
Marquis Reforma
Marquis Reforma Hotel
Marquis Reforma Hotel Spa
Marquis Reforma Spa
Reforma Marquis
Spa Hotel Marquis
Spa Marquis Reforma
Spa Reforma
Marquis Hotel Mexico
Marquis Reforma Hotel Mexico City
Marquis Reforma Mexico City

Marquis Reforma Hotel Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 879 out of 1147 reviews
Rating 8 - Good. 170 out of 1147 reviews
Rating 6 - Okay. 55 out of 1147 reviews
Rating 4 - Poor. 23 out of 1147 reviews
Rating 2 - Terrible. 20 out of 1147 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Petranka, Los Gatos

Stayed 5 nights in Nov 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities
Lovely hotel. Friendly. Responsive.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gilberto

Stayed 3 nights in Nov 2025

10/10 Excellent

Abigail

Stayed 5 nights in Nov 2025

8/10 Good

Sameer

Travelled with family
Liked: Cleanliness, staff & service
The hotel went out of the way to make our stay comfortable including providing extra bedding but there were also issues with the room. The heating did not work for the first 1.5 days and we were freezing till it was addressed.
Stayed 5 nights in Nov 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my 1st experience visiting Mexico City, I do not speak Spanish but I was able to communicate okay with staff. The room was very spacious, clean and well stocked with water and towels. Hotel staff was kind of lukewarm, not mean but not friendly. I was traveling alone, and I am a melanated woman so I think that was a problem for a few members of the waitstaff. The restaurant in the hotel, Los Canarios, gave me a very unpleasant experience. My entree was not tha great, I didn’t complain at all. The waiters, who were watching me like a hawk, I guess decided to let the maître d’ or manager know. He comes over doesn’t introduce himself or ask me how I’m doing and just says “Is there a Problem”?! It was very rude, dismissive, and I didn’t appreciate it. The restaurant that serves breakfast in the hotel also had waitstaff that were dismissive, but very helpful and distant but laughing and speaking freely with other patrons. Again, I don’t speak Spanish but I also visited the Michelin star restaurant Em and had a wonderful time experience. Overall, the hotel is beautiful, construction was ongoing next to the hotel so very little quiet time. Traffic is horrendous but it’s to be expected. I would stay at this hotel again but definitely not alone and possible with another Spanish speaking person to see if my experience would change. FYI there were a lot od helpful and kind people on this trip, sadly the majority of them I encountered did not work at this hotel.
Stayed 3 nights in Nov 2025

6/10 Okay

CHRISTOPHE

Liked: Cleanliness, staff & service, amenities
Average quality and feel good location
Stayed 1 night in Nov 2025

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Wonderful service. Close to everything and very safe
Stayed 1 night in Nov 2025

10/10 Excellent

Rafael, Raleigh

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Location, Super Friendly Staff, Clean Room Great Hotel
Stayed 5 nights in Nov 2025

10/10 Excellent

jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Alexander

Excellent.
Stayed 4 nights in Nov 2025

10/10 Excellent

FRANCISCO

Stayed 1 night in Nov 2025

10/10 Excellent

MUIDEEN FEMI

Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Stayed 5 nights in Nov 2025

8/10 Good

Neil

Stayed 4 nights in Nov 2025

10/10 Excellent

Daisy

Stayed 4 nights in Nov 2025

6/10 Okay

Harris

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Many issues with room that management did not take care of and when these were discussed with the manager he showed no concern. The problem seems systemic as we had to change rooms due to no hot water and a loud noise coming from the exhaust system in the first room. The second room also had issues including no soap in the room and a window that could not be closed. Management was less than responsive, blaming support staff instead of taking responsibility/accountability. My girl friend who lives in Mexico City tried to explain the situation to the manager but he still didn’t care. She was embarrassed by the service and insisted that this is not the norm in Mexico City. That should tell you everything you need to know. Do not stay here. I have gotten better service from cheap motels in the US.
Stayed 4 nights in Nov 2025

10/10 Excellent

Roy, greenwich

Stayed 1 night in Nov 2025

10/10 Excellent

German

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect during the stay
Stayed 1 night in Oct 2025

10/10 Excellent

Saleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room. Excellent service and staff. Close to many coffee shops and restaurants. Excellent coffee shop on site. Very good restaurant on site. Staff were amazing and very helpful. Very well maintained hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Rossy, Kenner

Stayed 2 nights in Nov 2025

4/10 Poor

Manuel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
For about $100 more, I'd rather stay somewhere else. The rooms aren't very nice. There was a leak right above the toilet. Every time I sat down, a drop of water fell on my head. The air conditioning didn't cool at first, and we had to call a technician. They should verify that everything is working before handing over the room. Having a dirty technician with a ladder in the room is time-consuming and inconvenient. The shower was awful; it looked dirty and didn't work properly. This hotel is not in very good condition. You're better off spending $50-$100 more and staying somewhere else.
Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
First class, Customer Service., We are very happy
Stayed 1 night in Nov 2025

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a gorgeous stay at the Marquis Reforma over Day of the Dead - we arrived at 5am and given that check-out wasn't until 3pm, decided to pay an extra night. We were in the sky suites and spacious room, very comfy bed good air con and nice shower. The staff also left us some pan de muertos and some souvenier skulls for the Day of the Dead which was a lovely touch. It's located so conveniently for the parade but due to a miscommunication/understanding we actually missed this as thought it was on the Sunday and not the Saturday. The hotel decorations for this celebration are fantastic though and very popular. Staff were really friendly and helpful. Breakfast wasn't included in our rate but we paid for it one day - it was a bit of a queue and tightly squeezed but nice range and quality. Would highly recommend - and easy to explore the gorgeous Bosque de Chapultepec and Roma Norte/Condessa neighbourhoods.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mario, Kenner

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ammenities for wedding night great
Stayed 1 night in Nov 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities
Large, clean room. Great toiletries. Nice staff. Good location.
Stayed 4 nights in Jul 2025