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Zocalo Central & Rooftop Mexico City

4.0 star property
VIP Access

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Photo gallery for Zocalo Central & Rooftop Mexico City

Breakfast, lunch, dinner served; Mexican cuisine
Breakfast, lunch, dinner served; Mexican cuisine
Reception
Coffee shop
Interior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Cinco de Mayo 61, Centro Historico, Mexico City, 06000
  • Place, Metropolitan Cathedral
    ‪3 min walk‬
  • Place, Zócalo
    ‪5 min walk‬
  • Place, Palacio de Bellas Artes
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(161 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk

Family Room, 2 Double Beds

9.2 out of 10
Wonderful
(24 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk

Deluxe Double Room, 1 King Bed

9.6 out of 10
Exceptional
(38 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(30 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior
Gran Hotel Ciudad de Mexico Zocalo View
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.9 out of 5, Exceptional, 1,126 reviews
The price is CHF 226
includes taxes & fees
30 Jan - 31 Jan
Gran Hotel Ciudad de Mexico Zocalo View

About this property

Zocalo Central & Rooftop Mexico City

Colonial hotel with health club and free valet parking
This hotel features a restaurant, a health club and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area.
Zocalo Central & Rooftop Mexico City offers 105 accommodations with espresso makers and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. Plasma televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Zocalo Central & Rooftop Mexico City gets high marks from our customers. During your stay, you're just a quick walk from Zócalo. Enjoy features like free WiFi in public areas and free valet parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mexican cuisine while dining at Balcon del Zocalo
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the dining, from the breakfast and bar to the restaurant
  • Steps from Metropolitan Cathedral and Zócalo
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A health club, a terrace, and multilingual staff are also featured at the business-friendly Zocalo Central & Rooftop Mexico City. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Colonial Mexico City hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Balcon del Zocalo – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Café Central – On-site coffee shop. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Balcon del Zocalo
  • Café Central

Things to do

  • Health club

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed for Christmas Eve:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zocalo Central & Rooftop Mexico City

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Zocalo Central Mexico City
Zocalo Hotel
Zocalo Hotel Mexico City Central
Zocalo Central Mexico City Hotel
Zocalo Central Hotel
Zocalo Central

Zocalo Central & Rooftop Mexico City Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 2389 out of 2711 reviews
Rating 8 - Good. 217 out of 2711 reviews
Rating 6 - Okay. 66 out of 2711 reviews
Rating 4 - Poor. 15 out of 2711 reviews
Rating 2 - Terrible. 24 out of 2711 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating
Stayed 6 nights in Oct 2025

10/10 Excellent

Raydel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

6/10 Okay

Lorna, Rockville Centre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the concierge had arranged my airport transfer. They ignored my repeated attempts to contact them.
Stayed 1 night in Oct 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

Alberto

Stayed 2 nights in Oct 2025

10/10 Excellent

Sonia

Liked: Cleanliness
Great stay! Staff was friendly and helpful. Close to museums.
Stayed 4 nights in Oct 2025

10/10 Excellent

Gerardo

Travelled with family and small children
Liked: Cleanliness
Staff is very friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Bissell, Fort Worth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We came from a family event in Acapulco, and had an overnight stay in the City before flying back to DFW. As a child I spent a lot of time in the city w/my aunts and cousins. It's been way too long. We certainly enjoyed the old historic district and the Day of the Dead celebrations. The restaurant on the same block - left out the front door was excellent. We'll be back.
Stayed 1 night in Oct 2025

10/10 Excellent

Juan, Sta Catarina Pinula

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is excellent, the staff was great and were very polite. We had several issues with the Host of the Restaurant Balcon del Zocalo. Stepahine was very rude. I complined to the Consierge (Videre??) and she was very helpful and fixed everything. Or so we though. Stephanie managed upset my wife and friends. She gave us a very small table and mentioned that we eould be very uncomfortable, that we could maybe fit 5 peoble but not 6. This was very embarrassing since she lashed out in front of everyone. We were there for our anniverssary dinner and she ruined it!. We had a written confirmation for a party of 6. She did not care and did not follow the consierges instructions for our reservation. Our friend went to the front desk and complained about Stephanie for a third time (even the Consierge could not beleieve it). The consierge helped abd saved the day. We went back up they accomodated us in a very nice. We honestly could not understand how this hotel with this amazing staff could have someone like Stephanie make us fell terrible, not once but three different times. She was disrespectful, loud and very rude. I could not find the hotel Manager but made sure to stop at the consierge and asked fo the hotel Manager to be aware of the situation. This was truly the only thing that went TERRIBLY WRONG. Stepanie is the reason I am giving the lowest rating on the staff.
Stayed 5 nights in Oct 2025

10/10 Excellent

Asma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Cynthia, Albuquerque

Stayed 6 nights in Oct 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience front desk the best specially Karina and Zindy Karina knew that we were celebrating our wed anniversary made sure our room was decorated for the occasion and previously we Han hired a private chofer who would move us around the city but unexpectedly canceled at the last minute and Zindy in question of minutes arranged a person of their trust to pick us up and can’t leave behind Noemi she made sue our room was nice and clean , every single person in the hotel recieved us with a smile the only thing I would change would be the service in the mornings in the restaurant there was always something missing or never brought us everyday
Stayed 5 nights in Oct 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for only 1 night. The hotel is right in the centre on the Histórico area and is a good location if it’s your first time to the city. The hotel is really nice. We booked just a standard room. It was a good size and comfortable. Staff were all very friendly and helpful. We had a late night flight and the staff allowed us to use the shower facilities in the Gym to freshen up. I would highly recommend this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Convenient, clean, classy and very friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Anastasiya

Liked: Cleanliness, amenities
Breakfast was great and great choice of drinks
Stayed 4 nights in Oct 2025

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 1 night in Oct 2025

10/10 Excellent

Jaffet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Oct 2025

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is boutique style, beautifully decorated, well kept, location is perfect, lots of perks like a free city tour, everyone is kind and helpful, the restaurant was delicious.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es muy bonito, limpio y elegante . Está incluido el desayuno y tiene una cafetería con un menú casual para comer que me ayudo cuando llegue tarde al hotel . La sala para desayunar queda en el último piso donde tiene una vista increíble de la ciudad de México y la comida excelente , me encantó la variedad del pan y riquísimos. También un frigider con botellas de agua en el pasillo a tu necesidad. La gente muy amable y servicial. El hotel es muy céntrico y conveniente para que te recojan para loe tours. Lo recomiendo mucho.
Stayed 2 nights in Oct 2025

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Karina was by far the best part of the stay. Very sweet and attentive front desk girl— we loved her and she made us excited to go downstairs. The cafe was great! Daniela and Michelle were so kind and offered great service. The entire staff indoors was great. The door people were usually less than inviting and spent most of their time gossiping about the guests in Spanish. They assumed I couldn’t understand them and would openly speak poorly of me behind my back. When confronted they would just smile and act like that wasn’t the case. A few good ones but most would just gossip up front. The rooms are clean and well taken care of. The food was great. The air conditioning in the rooms isn’t the best and it definitely got warm in there but we made it work.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jailene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the food and my day was amazing
Stayed 6 nights in Oct 2025

10/10 Excellent

Leonardo, Georgetown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Oct 2025