Best Western Gateway to the Keys

Property class: 2.5

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Lobby
Reception
Free daily full breakfast
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, laptop workspace, iron/ironing board
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
411 S Krome Ave, Florida City, FL, 33034
  • Place, Prime Outlets Florida City
    ‪11 min walk‬
  • Place, Florida Keys Factory Shops
    ‪11 min walk‬
  • Place, Florida Keys Outlet Marketplace
    ‪17 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪53 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(11 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

8.4 out of 10
Very good
(8 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(26 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

8.6 out of 10
Excellent
(9 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Gateway to the Keys

An outdoor pool, a 24-hour business centre and a business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Best Western Gateway to the Keys offers 114 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Gateway to the Keys. During your stay, you'll be within walking distance of Prime Outlets Florida City. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Prime Outlets Florida City and Florida Keys Factory Shops
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. An outdoor pool, a vending machine, and multilingual staff are also featured at Best Western Gateway to the Keys. Self parking is free.

This Florida City hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

BEST WESTERN Gateway Keys
BEST WESTERN Gateway Keys Florida City
BEST WESTERN Gateway Keys Hotel
BEST WESTERN Gateway Keys Hotel Florida City
BEST WESTERN Keys
Gateway Keys
Best Western Florida City
Best Western Gateway To The Keys Hotel Florida City
Florida City Best Western
Best Gateway To The Keys
Best Western Gateway to the Keys Hotel
Best Western Gateway to the Keys Florida City
Best Western Gateway to the Keys Hotel Florida City

Best Western Gateway to the Keys Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 690 out of 1319 reviews
Rating 8 - Good. 324 out of 1319 reviews
Rating 6 - Okay. 167 out of 1319 reviews
Rating 4 - Poor. 82 out of 1319 reviews
Rating 2 - Terrible. 56 out of 1319 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Juli

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The heat didn't work, the handheld shower head didn't turn off all the way, the refrigerator was noisy enough that we unplugged it and the toilet plugged up. I felt sorry for the staff member that had to keep offering blankets to those that complained that their room had no heat, it wasn't just our room. Now I know why when he said they were available 24 hours a day if we needed anything like a plunger. This motel needs some major maintenance work!
Stayed 1 night in Jan 2026

6/10 Okay

Sudhakar

Travelled with group
Liked: Staff & service, amenities
Repair broken door hinges. Wash the floors frequently.
Stayed 2 nights in Jan 2026

10/10 Excellent

Teresa

Liked: Cleanliness, property conditions & facilities
Room and service was great
Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Stayed 1 night in Jan 2026

8/10 Good

Beth

Liked: Cleanliness, staff & service, amenities
Room was clean. Staff very nice
Stayed 2 nights in Jan 2026

8/10 Good

VANESSA

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Donna

Travelled with family
Everything was so clean! Staff was very friendly and helpful! And those kitchen ladies are out of this world!
Stayed 1 night in Jan 2026

10/10 Excellent

Joshua

Stayed 1 night in Jan 2026

6/10 Okay

Tina

A lot of police activity
Stayed 1 night in Aug 2024

10/10 Excellent

Corinna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was very nice and helpful.
Stayed 1 night in Jan 2026

6/10 Okay

Lindsey

Stayed 4 nights in Jan 2026

10/10 Excellent

Jeff

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Andre

Stayed 2 nights in Jan 2026

10/10 Excellent

Micheal

Stayed 1 night in Jan 2026

8/10 Good

Semitra

Liked: Cleanliness, amenities, property conditions & facilities
The best thing about this hotel is the amenities. It has a refrigerator, microwave, ironing equipment, dining area, an additional sink area for food preparation. A very nice stay for the cost.
Stayed 2 nights in Jan 2026

4/10 Poor

Ricky

Travelled with family
Disliked: Cleanliness, staff & service
tile in room #115 was very uneven thus causing a tripping hazard
Stayed 3 nights in Jan 2026

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
They offer a big free breakfast. The room could use a cailing fan. Overall, very nice.
Stayed 1 night in Jan 2026

8/10 Good

Joline

Stayed 1 night in Jan 2026

10/10 Excellent

Abhir

Stayed 1 night in Jan 2026

8/10 Good

Macara

Travelled with family
Clean room, convenient location, friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Ewuar

Travelled with family
Liked: Amenities
Good
Stayed 1 night in Jan 2026

10/10 Excellent

Ewuar

Travelled with family
Liked: Amenities
Go
Stayed 1 night in Jan 2026

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly people. Good location
Stayed 1 night in Jan 2026

8/10 Good

allison

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good breakfast and pool
Stayed 1 night in Jan 2026

6/10 Okay

Rosann

Travelled with partner
Liked: Staff & service
Old hotel. Pool was cold. Advertised spa not here any more. Staff was very nice
Stayed 1 night in Jan 2026