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The Palms Inn & Suites

3.0 star property

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Photo gallery for The Palms Inn & Suites

Outdoor pool, pool loungers
Creator video
Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board
Lobby sitting area
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
11750 Mills Dr, Miami, FL, 33183
  • Place, The Palms at Town & Country
    ‪1 min walk‬
  • Place, Regal Kendall Village
    ‪16 min walk‬
  • Place, Kendall Soccer Park
    ‪4 min drive‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(153 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Palms Inn & Suites

Along with an outdoor pool, this smoke-free hotel has a fitness centre and dry cleaning. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
The Palms Inn & Suites offers 97 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they enjoy the free breakfast at The Palms Inn & Suites. During your stay, you'll be connected to a shopping centre and close to Dadeland Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the clean guestrooms
  • 8 minutes by car from Dadeland Mall and 12 minutes from Dolphin Mall
The Palms Inn & Suites offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. A library, a vending machine, and multilingual staff are also featured at the business-friendly The Palms Inn & Suites. Free self parking is available.

This 3-star Miami hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Carlson Kendall
Country Carlson Miami Kendall
Country Inn Carlson Miami Kendall
Inn Carlson Kendall
Kendall Inn
Country Inn Miami Kendall
Country Inn Kendall
Country Miami Kendall
Country Kendall
The Palms Inn Suites
The Palms Inn & Suites Hotel
The Palms Inn & Suites Miami
The Palms Inn & Suites Hotel Miami
The Palms Inn Suites Miami Kendall FL
Country Inn Suites by Radisson Miami (Kendall) FL

The Palms Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1149 out of 1914 reviews
Rating 8 - Good. 442 out of 1914 reviews
Rating 6 - Okay. 202 out of 1914 reviews
Rating 4 - Poor. 48 out of 1914 reviews
Rating 2 - Terrible. 73 out of 1914 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great!
Stayed 2 nights in Dec 2025

10/10 Excellent

Bret

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fast and friendly check in! The runt desk staff very nice! Clean and comfortable rooms. Have stayed here many times
Stayed 1 night in Jan 2026

10/10 Excellent

William

Stayed 1 night in Jan 2026

10/10 Excellent

Serhiy

Liked: Cleanliness, staff & service, property conditions & facilities
Good and safe parking . Clean room, nice staff
Stayed 1 night in Dec 2025

8/10 Good

Leopoldo

Liked: Cleanliness, staff & service, property conditions & facilities
Good property, well located. Poor breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Bingfeng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall not too bad
Stayed 4 nights in Dec 2025

10/10 Excellent

Kelly

Great stay. Ea
Stayed 1 night in Dec 2025

10/10 Excellent

Bailey

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing check in progress Room was very clean Check in Progress was 110%
Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
Nice and clean. The staff was very kind.
Stayed 4 nights in Dec 2025

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros: friendly staff, room was clean and spacious. It was nice to have a separate bedroom with its own TV. Cons: no USB outlets, wall outlets were loose (my charging block kept falling out) and hard to get to. Took an hour to get in touch with front desk regarding disruptive guests at 11pm. Breakfast lacked options-had hard boiled eggs, chopped ham, toast, and cereal.
Stayed 1 night in Dec 2025

10/10 Excellent

Inna

Liked: Cleanliness, property conditions & facilities
Clean room, nice staff, beautiful location
Stayed 1 night in Dec 2025

10/10 Excellent

Edison

Stayed 2 nights in Dec 2025

10/10 Excellent

Tony

Stayed 1 night in Dec 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities
Spotless and great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Big room
Stayed 1 night in Dec 2025

10/10 Excellent

Alirio

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Dec 2025

6/10 Okay

Gary

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Seriously, the room windows are a major heat hazard. The glass, including its metal frame inside the room radiates a lot of heat. Better insulation option is needed. To make matters worse the air conditioning unit was not cooling the room. The thermostat would show 83 deg but it is set to 65deg. Looks like the ac unit need to be serviced. Breakfast was basic. What is up with having only one elevator that moves very slow. A second elevator is needed. Overall Staff were always courteous and friendly. Room and hotel was very clean.
Stayed 3 nights in Dec 2025

10/10 Excellent

Samantha

Liked: Staff & service
Being staying here for years , when it was call Country Inn and Suites. The staff is great and always helpful. The breakfast is a bonus (free with hotel stay), options not my favorite but it will do. Plenty of parking (at no cost). Hotel is situated in a safe and a very convienient area. It is perfect for a solo quick shopping trip.
Stayed 2 nights in Dec 2025

8/10 Good

Lillian

Stayed 1 night in Dec 2025

2/10 Terrible

Rex

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
House keeping was knocking at the door at 8 AM. Walls are paper thin and you could hear everything going on in the hallway.
Stayed 1 night in Dec 2025

6/10 Okay

J.C.

Travelled with pets
Liked: Cleanliness
Clean room and nice staff but very noisy A/C unit! Traffic in that area was over the top crazy! good location for Turnpike Restaurants and shopping. I suggest walking to Shop and restaurants. It takes easily 10 to 25 minutes to get on Kendall Dr. or Turnpike. 117 Ave equally heavy in traffic! Welcome to Miami have a nice day! ; )))))
Stayed 1 night in Dec 2025

10/10 Excellent

Winifred, Cleveland

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This little hotel is the complete package for a non-luxury stay in West Kendall. Right off the turnpike, it sits on the edge of a popular shopping hub with Total Wine, Publix, and Nordstrom Rack. Wonderful restraurants for all tastes as well. Rooms are nice and always clean, staff is lovely, and a dining room with breakfast for the early risers.
Stayed 4 nights in Dec 2025

6/10 Okay

Efrain

Travelled with family, Business traveller
Liked: Cleanliness
The room we had was laid out very weird. It was narrow with the TV in a very awkward spot. The worse part was the plugs - there weren’t any electrical outlets we could use in the bedroom area so we needed to leave our phones charging in the bathroom area.
Stayed 2 nights in Dec 2025