A hotel without staff is an interesting concept. Not without value, but it felt like something was missing.
Location is wonderful: walking distance to convention center, restaurants, other hotels, pharmacy/convenience stores.
The $30 resort fee however is unjustified. It includes a fabric tote bag and 2 bottles of water. I’d call that excessive. The roof-top pool is jacuzzi size (still not sure if it’s a pool, per se).
On-site restaurant is only open Thursday-Monday. Food is amazing and staff friendly, but the prices… ouch!
Rooms are tight but comfy. Bed is low (which I loved), mattress and pillows - very comfortable. Towels are soft, feel like new.
I was not impressed with the cleanliness of the bathroom - there was hair (short strands) all over.
Room doors are very loud when closing - you can hear everyone down the hallway getting in and out of their rooms.
Thermostat was not adjustable- it got a little cold in my room and I was not able to adjust the temperature.
Lobby is unattended if the restaurant is not open. Tried to have a video call from there during the day on a Tuesday and the music was too loud. There was one person there but did not know how to turn it lower.
Overall, it’s an ok place for a quick in-and-out place if that area matters to you. Otherwise, it could use some TLC.