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Hotel Chelsea

3.0 star property

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Photo gallery for Hotel Chelsea

Restaurant
Terrace/patio
Lobby sitting area
Exterior
Premium bedding, down duvets, pillow-top beds, minibar

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
944 Washington Ave, Miami Beach, FL, 33139
  • Place, Collins Avenue Shopping Area
    ‪1 min walk‬
  • Place, Art Deco Historic District
    ‪1 min walk‬
  • Place, Ocean Drive
    ‪3 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down duvets, pillow-top beds, minibar

Standard Double Room

8.2 out of 10
Very good
(21 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible Standard Queen Room

Premium bedding, down duvets, pillow-top beds, minibar

Accessible Standard Queen Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

King Room

  • Sleeps 2

Accessible King Room

  • Sleeps 2

View all photos for Junior King Suite

Premium bedding, down duvets, pillow-top beds, minibar

Junior King Suite

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior King Suite

  • Sleeps 2

Junior King Suite

  • Sleeps 2

Two Double Room

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, down duvets, pillow-top beds, minibar

Standard King Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Chelsea

Boutique hotel with a restaurant, 3-minute walk to Collins Avenue Shopping Area
A restaurant, a snack bar/deli and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance. Weekly housekeeping is available.
Hotel Chelsea offers 42 accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. 42-inch plasma televisions come with cable channels. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a weekly basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Chelsea. During your stay, you're just a quick walk from Collins Avenue Shopping Area. You'll find features such as free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, a computer and multilingual staff
  • Guests speak favourably about the beach and the clean guestrooms
  • Just a 3-minute walk from Collins Avenue Shopping Area and 4 minutes on foot from Ocean Drive
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the boutique Hotel Chelsea.

This 3-star Miami Beach hotel is smoke free.

Habana Vieja – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Habana Vieja

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual fire alarm
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 1936
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels
  • IPod dock

Food and drink

  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 34.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Concierge service
  • Housekeeping
  • In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chelsea Miami Beach
Chelsea Hotel Miami Beach
Hotel Chelsea Miami Beach
Hotel Chelsea Miami
Hotel Chelsea Hotel
Hotel Chelsea Miami Beach
Hotel Chelsea Hotel Miami Beach
Hotel Chelsea a South Beach Group Hotel

Hotel Chelsea Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 389 out of 1004 reviews
Rating 8 - Good. 257 out of 1004 reviews
Rating 6 - Okay. 159 out of 1004 reviews
Rating 4 - Poor. 88 out of 1004 reviews
Rating 2 - Terrible. 111 out of 1004 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and space
Stayed 1 night in Nov 2025

8/10 Good

Nichole

Stay was nice, food was blah
Stayed 1 night in Oct 2025

4/10 Poor

Brandon, Lynnwood

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While this place is in the center of everything and a few blocks from the beach… it’s a hole. Floors are wildly slanted, soft spots in some areas that make you think maybe you’ll fall through. Elevator is the most terrifying thing. The smell of mildew and mold hit you like a ton of bricks the moment you walk through the doors from the cute restaurant front they have. Let’s start there… walked in and was greeted by a nice gentlemen and the scent of mildew and humidity covered window panes - who then answered a call about blood on the sheets - he reassured me many times it was make up; the staff “takes their jobs very seriously about cleanliness”. I chuckled and thought oh my - what have I signed myself up for? I get my card key and room number. I go up, neither key works, door doesn’t even have power to it. I go down, reassigned room. I go up, filthy. Mysterious smudges on sheets so we head back down. Once again given keys to the room where the door isn’t working and instructions that maybe I was swiping the key wrong… nope. He comes up, nothing. We go back down. Reassigned AGAIN. At this point I should have taken the sign but it was so late getting a room anywhere else would have been impossible. Finally in a room, sheets - passable but refused to sleep in them just on the comforter. The beds are old, uncomfortable and every spring makes the comical boing sound. 3 nights of this hell - looking back the best part was the restaurant out front. 2/10 don’t do it.
Stayed 3 nights in Oct 2025

4/10 Poor

Leena

Liked: Amenities
Disliked: Staff & service
I recently stayed at Hotel Chelsea, and while the property itself shows promise, the overall guest experience was disappointing. The location is convenient, and the rooms are adequately appointed, but the hospitality and service standards did not meet expectations. During my visit, I encountered a lack of attentiveness from the restaurant staff, who appeared disengaged and more focused on their phones than on guest service—even for hotel patrons. The hostesses, in particular, were not warm or welcoming, which ultimately led me to dine elsewhere despite being an overnight guest. Hotel Chelsea has the infrastructure to offer a memorable stay, but it urgently needs investment in staff development and customer service training. With improved hospitality and a renewed focus on guest engagement, this property could truly elevate its reputation and encourage repeat visits.
Stayed 3 nights in Oct 2025

10/10 Excellent

Eddie

Stayed 1 night in Sep 2025

6/10 Okay

Terry

Liked: Cleanliness
Disliked: Staff & service
The hotel was a bit old. There was no TV. We could not watch TV at all. We asked the gentleman to come up to fix it. And he said there was nothing he could do. You did have to pay for parking which was an inconvenience. The hotel was a bit old. There was a price for breakfast. Some of the employees were friendly and some were not. We would definitely not stay there again.
Stayed 1 night in Sep 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Stayed 3 nights in Sep 2025

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for one night before a cruise and it was cute and clean. Nice restaurant and bar in the front and the rooms did not have any noise which was nice. Cold ac!
Stayed 1 night in Sep 2025

6/10 Okay

Karlos, Binghamton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No pool you have to walk about 20 minutes away to another property that they partnered with that needs to be known before booking free happy hour same thing smh. Besides that great place
Stayed 2 nights in Sep 2025

10/10 Excellent

Guillermo

Stayed 2 nights in Sep 2025

10/10 Excellent

Dagoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 6 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location….staff was helpful and friendly
Stayed 2 nights in Sep 2025

8/10 Good

Svetlana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean and has a stylish desigh. It is not a high end luxury hotel,but cozy and comfortable enough . I wish they would have Kettle in tge room and always available drinking water. Ready to pay for parking.I stsyed from 10 p.m -11 a.m and had to pay 17 dollars for oarking.Be ready for that extra expense. If you want cofee in the morning, just ask for it . There are a lot of younger people and they were loud at night .It would be much more pleasant stay ,if i wouldn't be woken up by loud youngsters.
Stayed 1 night in Sep 2025

6/10 Okay

Dean

Travelled with group
Liked: Amenities
Disliked: Staff & service
For a hotel that potentially makes a decent amount amount of money. You think they’d be able to afford actual cable. They had basic analog type free tv and it froze continuously all night, there were maybe 2 channels that worked. Also they need to invest in some new shower heads.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente location

Cute little boutique hotel in the middle of everything in south beach . Walking distance to the beach and lots of restaurants.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was fast and smooth, the way I like it
Stayed 1 night in Aug 2025

10/10 Excellent

Soham

Stayed 1 night in Aug 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Junior Suite was fantastic. Had a 22hr layover and it was everything I needed for a short stay in Miami.
Stayed 1 night in Aug 2025

10/10 Excellent

Wilfredo

Stayed 2 nights in Jul 2025

2/10 Terrible

Tiya

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot water barely worked the entire stay. Room door hard to open. Some employees were not very welcoming.
Stayed 3 nights in Aug 2025

8/10 Good

Arti

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felt like “little Havana”

Unique experience, felt like “little Havana”
Stayed 1 night in Jun 2025

2/10 Terrible

McKayla

Travelled with family
Disliked: Cleanliness, amenities
The loading zone- non existent. No one site parking, hotel, spa- even though it is advertised it is 20 minutes away at their sister hotel. Absolutely horrible. We tried to venture over to the other hotel to use the pool but we were told the wrong times of operation and couldn’t even use it. The staff has no clue what is going on. They just sit around and talk to each other and play on their phones. My family booked two rooms and one had air conditioning issues and no hot water. The other room had only hot water. Not acceptable. Will never stay here again. Not a safe neighborhood at night.
Stayed 1 night in Aug 2025

6/10 Okay

Larry, New York

I found the cleaning staff very friendly, smiling and greeting me in the hallways. Different experience with staff at front desk. In every instance during my stay I had to verbally get the attention of the staff person to be noticed, TWICE when I was standing right in front of them. (One finally looked up from his phone and asked how long I had been standing there.)
Stayed 4 nights in Aug 2025