5 Oct 2023 by Elysia Weiss
Dear Markus,Thank you for your feedback. We are glad you had an enjoyable experience at Mandarin Oriental, Miami and hope to welcome you back.Kind regards,Elysia WeissHotel Manager
6 Jul 2023 by Elysia Weiss
Dear Michael,Thank you very much for your feedback. We are delighted you had a wonderful experience at Mandarin Oriental, Miami. It is a perfect getaway location to relax and take in the beautiful views. Your kind compliments of our staff are sincerely appreciated. Many thanks again for sharing your comments and we look forward to welcoming you on your next visit.Kind regards,Elysia WeissHotel Manager
Mandarin Oriental, Miami offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have WiFi for a fee. Business amenities include a business centre and a meeting room. A fitness centre, a sauna, and spa services are also featured at the luxury Mandarin Oriental, Miami. Parking is available for a fee. Smoking is allowed in designated areas at this Miami hotel.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: WiFi (surcharge)
Valet parking (surcharge)
Mandarin Oriental, Miami offers 326 accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
La Mar by Gaston Acurio – Overlooking the ocean, this restaurant specialises in Peruvian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
MO Bar + Lounge – Overlooking the ocean, this cocktail bar specialises in American cuisine and serves breakfast and light fare. Happy hour is offered. Open daily.
Oasis Pool Cafe – This café specialises in American cuisine and serves lunch and light fare. A children's menu is available.
24-hour room service is available.
An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests aged under 18 years old are not allowed in the fitness facility or hot tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Mandarin Oriental Spa has 18 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt; guests are allowed up to 2 packages. The property will charge an additional fee for each additional package. Any deliveries received before or after a guest's stay will be returned. The hotel cannot be held responsible for lost or damaged goods.
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.