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Best Western Palace Inn & Suites

2.5 star property

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Photo gallery for Best Western Palace Inn & Suites

Free daily full breakfast
Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board
Standard Room, 1 King Bed, Non Smoking, Kitchenette | Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Air-conditioning
  • Gym

Explore the area

View in a map
915 Lamesa Highway, Big Spring, TX, 79720
  • Place, Heritage Museum of Big Spring
    ‪3 min drive‬
  • Place, Big Spring Municipal Auditorium
    ‪3 min drive‬
  • Place, Big Spring State Park
    ‪6 min drive‬

Room options

View all photos for 1 King Bed,Non-Smoking,Full Breakfast

Desk, laptop workspace, blackout curtains, iron/ironing board

1 King Bed,Non-Smoking,Full Breakfast

  • Sleeps 2

View all photos for 1 King Bed, Nonsmoking

Desk, laptop workspace, blackout curtains, iron/ironing board

1 King Bed, Nonsmoking

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Quality Inn & Suites Big Spring
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  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.1 out of 5, Very good, 211 reviews
The price is CHF 73
includes taxes & fees
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About this property

Best Western Palace Inn & Suites

This smoke-free hotel features an indoor pool, a fitness centre and a hot tub. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Best Western Palace Inn & Suites offers 61 accommodations with coffee/tea makers and a hairdryer. LCD televisions come with digital channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include baths or showers.

This Big Spring hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Best Western Palace Inn & Suites. During your stay, you'll be within walking distance of Heritage Museum of Big Spring. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 2-minute drive from Heritage Museum of Big Spring and a few minutes from Big Spring Municipal Auditorium
Best Western Palace Inn & Suites offers its guests an indoor pool, a hot tub, and a fitness centre. Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Palace Inn & Suites. Self parking is free.

This Big Spring hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.01 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.01 per stay (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 17 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

BEST WESTERN Palace Big Spring
BEST WESTERN Palace Inn
BEST WESTERN Palace Inn Big Spring
Best Western Palace Hotel Big Spring
Best Western Palace Inn And Suites
Best & Suites Big Spring
Best Western Palace Inn & Suites Hotel
Best Western Palace Inn & Suites Big Spring
Best Western Palace Inn & Suites Hotel Big Spring

Best Western Palace Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 199 out of 447 reviews
Rating 8 - Good. 114 out of 447 reviews
Rating 6 - Okay. 62 out of 447 reviews
Rating 4 - Poor. 44 out of 447 reviews
Rating 2 - Terrible. 28 out of 447 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities
Great room, clean, food breakfast!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities
Excellent staff.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Adarrian

Disliked: Staff & service
Parking was ok
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Beverly

Liked: Cleanliness
Yes, the room was spotless and the staff is very courteous.
Stayed 12 nights in Dec 2025
Verified

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Nice atmosphere and clean. Helpful staff! Good location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing as always!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Favour

Liked: Cleanliness, staff & service, amenities
Great room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean' nice friendly staff from checking in, breakfast lady, housekeeping, checking out. Literally the BEST Hotel in Big Spring! This is the only hotel we stay at! To top it the pool is always clean, our kiddos favorite part!
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. Friendly staff. Good breakfast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lorina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was very pleasant
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities
staff
Stayed 6 nights in Jan 2026
Verified

4/10 Poor

William

Liked: Cleanliness, staff & service
Furniture is run down, the wifi was unstable, and the parkinglot is small and hard to get a truck in and out of.
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

William

Liked: Cleanliness, staff & service
Disliked: Amenities
The furniture in the room is damaged,the elevator is broken, and the wifi is unstable
Stayed 3 nights in Feb 2026
Verified

4/10 Poor

Cindy

Disliked: Cleanliness, staff & service
Room was dusty, after we checked in, elevator broke, no hot water, 2nd day water was luke warm,
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Cynthia

Disliked: Amenities, property conditions & facilities
Room was okay . Elevator didn’t work. Pool hot tub and work out room were all closed for construction. Would like to know these things BEFORE booking the room .
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Good sleeping via comfy beds
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Philip

complimentary coffee and juice in the lobby is a nice feature. excellent place to stay.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean rooms and breakfast was good.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and room. Good breakfast.
Stayed 1 night in May 2025
Verified

4/10 Poor

Elijah

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean, and the staff was nice. Breakfast was acceptable. Unfortunately, the hot water took about 10 minutes to warm up. We specifically chose this hotel because it advertised a pool and hot tub. However, the pool was freezing, and the hot tub was dirty and cold. When we arrived, we asked the front desk if the pool was open and were told yes, but we were not informed that both the pool and hot tub were not properly heated. Due to these issues, we would not choose to stay at this hotel again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel clean an beds are very comfortable
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Dedrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Our stay was amazing as always!
Stayed 2 nights in May 2025
Verified

8/10 Good

Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here in the past and have always been pleased with the service
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Leighann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Arlene

Liked: Cleanliness, staff & service, amenities
Elevator was down 1 day not very easy when hubby has copd to be going up and down to 3rd floor. Everthing else was excellent.
Stayed 2 nights in Jan 2026