We loved our stay here. Beautiful, clean, great location! We had an issue while there that took 5 hours to resolve which was frustrating. It is extremely difficult to communicate with the owner of the villa. He doesn’t respond directly. In order to communicate with him, you have to go through an answering service, with is ridiculously slow and they don’t care about issues that arise and are in no hurry at all to resolve, so we were locked out of one of our rooms for FIVE HOURS, which was extremely frustrating. In the end it did get resolved but still with absolutely no communication to us from the owner. A simple email or text letting us know he is aware of the issue and is trying to help, or an apology would have been nice.