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UNA Hotels Hotel & Residence Contessa Jolanda Milano

4.0 star property

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Photo gallery for UNA Hotels Hotel & Residence Contessa Jolanda Milano

Property entrance
Hypo-allergenic bedding, down duvets, in-room safe, desk
Restaurant
Lobby sitting area
Hypo-allergenic bedding, down duvets, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Via Murat 21, Milan, MI, 20159
  • Place, Humanitas San Pio X
    ‪5 min walk‬
  • Place, Alcatraz Milano
    ‪10 min walk‬
  • Place, Niguarda Ca Granda Hospital
    ‪4 min drive‬
  • Airport, Milan (LIN-Linate)
    ‪21 min drive‬

Room options

View all photos for One Bedroom Apartment

Hypo-allergenic bedding, down duvets, in-room safe, desk

One Bedroom Apartment

  • Sleeps 3

View all photos for Studio Apartment

Hypo-allergenic bedding, down duvets, in-room safe, desk

Studio Apartment

  • Sleeps 2

View all photos for Superior Double Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior Double Room

  • Sleeps 2

View all photos for Classic Apartment, 1 Bedroom

Hypo-allergenic bedding, down duvets, in-room safe, desk

Classic Apartment, 1 Bedroom

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Studio

Hypo-allergenic bedding, down duvets, in-room safe, desk

Classic Studio

  • 37 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room (with Sofa Bed)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Classic Double Room (with Sofa Bed)

  • 43 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Classic Double Room

  • 37 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior Double Room

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Classic Double Room

  • Sleeps 2

View all photos for Classic Double Room With Sofa-Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Classic Double Room With Sofa-Bed

  • Sleeps 3

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

UNA Hotels Hotel & Residence Contessa Jolanda Milano

Residence in Milan with fitness centre and 24-hour front desk
Along with a fitness centre, this smoke-free residence has a bar/lounge and a business centre. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is available on request.
UNA Hotels Hotel & Residence Contessa Jolanda Milano offers 138 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. A pillow menu is available. 30-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the residence include a fitness centre.
Our customers tell us that they can't get enough of the overall property condition at UNA Hotels Hotel & Residence Contessa Jolanda Milano. During your stay, you're just a quick walk from Humanitas San Pio X. Free WiFi in public areas, a gym and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 4-minute drive from Corso Buenos Aires and 7 minutes from Piazza del Duomo
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
WiFi is free in public spaces. You'll find a business centre on site. You can enjoy a drink at the bar/lounge. UNA Hotels Hotel & Residence Contessa Jolanda Milano also features a fitness centre, concierge services, and laundry facilities.

This 4-star Milan residence is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Water dispenser

Dining

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 13 for children
  • A bar/lounge

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed: EUR 30 per night

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable/satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 25 kg per pet
  • Fee: EUR 24 per accommodation per stay
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In the city centre
  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 100% renewable energy
  • 138 units
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Energy-saving switches in guestrooms
  • Housekeeping (on request)
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic water bottles
  • Reusable cups
  • Soundproofing
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 24 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 13 for adults and from EUR 13 for children
  • Pet fee: EUR 24 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 015146-RTA-00347, IT015146A1XXRZP4HN

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Atahotel Contessa Jolanda
Atahotel Contessa Jolanda Aparthotel
Atahotel Contessa Jolanda Aparthotel Milan
Atahotel Contessa Jolanda Milan
Atahotel Contessa Jolanda Hotel Milan
Contessa Jolanda Hotel Milano
Contessa Jolanda Hotel
Contessa Jolanda Milano
Contessa Jolanda
Atahotel Contessa Jolanda Milan

UNA Hotels Hotel & Residence Contessa Jolanda Milano Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 156 out of 525 reviews
Rating 8 - Good. 218 out of 525 reviews
Rating 6 - Okay. 108 out of 525 reviews
Rating 4 - Poor. 29 out of 525 reviews
Rating 2 - Terrible. 14 out of 525 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Michelle

Stayed 3 nights in Aug 2025

10/10 Excellent

Maria, Carmel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and the front desk was helpful and kind.
Stayed 1 night in Aug 2025

8/10 Good

Renata

Travelled with family
Liked: Cleanliness, amenities
The hotel facilities were clean, comfortable, large rooms contributing to a relaxing and enjoyable stay. Although we experienced a minor issue with the air conditioning at first, the front desk staff handled it promptly and professionally by relocating us to a new room, which we greatly appreciated. I would especially like to thank Mrs. Maria Garvasio, the breakfast attendant, who truly made a lasting impression. She welcomed every guest with genuine warmth and a friendly smile, creating a pleasant and inviting atmosphere each morning. Her attention to detail, professionalism, and kind demeanor brought an extra level of care to the breakfast experience. It's clear that she takes great pride in her work, and it did not go unnoticed. Exceptional service like hers greatly enhances the overall guest experience. Thank you, Mrs. Garvasio, and heartfelt thanks to the entire team!
Stayed 3 nights in Jun 2025

4/10 Poor

Nathan

Travelled with partner
Smelled of stale smoke. AC did not work. Generally dated hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Melissa Dawn

Travelled with family
Liked: Cleanliness
The property is a great place to stay for the price point, you can walk to the bus, tram or subway. The rooms themselves are a little dated but clean.
Stayed 8 nights in Sep 2024

10/10 Excellent

CHRISTY

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel .Staff were very helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Ronak

Liked: Cleanliness, property conditions & facilities
Nearby all the supermarket 5 minute walk to Metro station
Stayed 1 night in Jul 2024

10/10 Excellent

Ronak

Liked: Cleanliness, property conditions & facilities
Overall much nicer compared to others
Stayed 1 night in Jul 2024

10/10 Excellent

Ronak

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It seemed like you in your apartment. Staff is great. Walking distance to subway metro. Restaurants nearby. Supermarket nearby. Wifi poor in the rooms but great in hotel lobby. Will recommend to others.
Stayed 3 nights in Jul 2024

6/10 Okay

Lillian

Travelled with partner
Disliked: Cleanliness
The hotel was fairly nice. The staff were excellent and very nice and helpful. The rooms were not very clean but also not incredibly dirty. Dust under all the furniture and in the corners and some stains in the couch but there were no bugs or anything like that. The kitchen was quite good and we used it often. The room was large and quite comfortable.
Stayed 8 nights in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Hotel reception appears to be modern but the rooms are very outdated with old furniture and the old appliances which were causing issues to not operate effectively. Further, during breakfast, the staff were not at all friendly and started clearing the breakfast before time.
Stayed 1 night in Jun 2024

10/10 Excellent

Patrycja

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

6/10 Okay

Monica

Liked: Cleanliness, property conditions & facilities
Confortable beds, big room. Air conditioning did not work. Shower head clocked so bad water pressure
Stayed 1 night in Apr 2024

10/10 Excellent

Adil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was very good and clean. Good breakfast. Good location near the trams and underground systems.
Stayed 2 nights in Nov 2023

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Milena

Liked: Cleanliness
the staff were very nice and the room OK if a bit old fashioned. The shower, however, was awuful with just a trickle of water coming out (and not very warm)
Stayed 3 nights in Sep 2023

10/10 Excellent

Regina, Sugar Land

Travelled with family
Liked: Cleanliness
Large and comfortable suite - unfortunately dated and in decline.
Stayed 2 nights in Aug 2023

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness, amenities
Friendly staff and clean-ish rooms. Some of the things such as the shower head needed a deeper clean. Air con could be slightly stronger but the room was overall nice and cool. The rooms are dated but everything was still functional and clean. One major thing we needed was outdoor furniture for the balcony so we can enjoy the weather outside

6/10 Okay

Maria Esther

Stayed 1 night in Mar 2023

4/10 Poor

Nisha

Travelled with group
Disliked: Cleanliness, room comfort

Okish room

We stayed for two nights and unfortunately the room given had broken curtain, which when mentioned was fixed, shower only having dripping water, not enough towels, blocking of water in the tub. Hairdryer not working, machine was making loud noise and no air coming from it. At any point after informing the reception no mention of room change or anything. I would like part of the money as basic needs where not met
Stayed 2 nights in Mar 2023

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness

Definitely a good place for the price

It was an overall pleasant stay in this hotel. Not far from the nearest metro to the centre, friendly staff and great facilities. Rooms could use an update in terms of the decor, the air con was not working properly and the phone was pretty useless when trying to contact reception (either that or they dudnt answer)....but all and all, thoroughly enjoyed my stay
Stayed 4 nights in Sep 2022

10/10 Excellent

Charles

Stayed 2 nights in Aug 2022

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property itself is nice and clean. However the air conditioning in our bedroom wasn't working and it was so hot that day. But we ask the receptionist downstairs and ask if we can transfer to a different room. And they were very helpful without hesitant. The room is spacious and nicely decorated. We had small kitchen but no kettle which is quite important for me. Breakfast was nice specially the croissants❤ The grocery shop is about 7- 10 mins walk and same as metro station. I would recommend this hotel...
Stayed 2 nights in Aug 2022

10/10 Excellent

MANSOUR

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The reception lobby was great. Room was huge infact it was a suite with bedroom, kitchen, bathroom and leaving room. in addition with a balcony. The was real 4 stars Hotel. I will book it again and agin if I come back Milan. Thank you
Stayed 2 nights in Jul 2022

10/10 Excellent

REZA

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Nice room,silant,near metro station , big room,equipment for cooking, kitchen.wide tras.
Stayed 4 nights in Jul 2022