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Toucan Platinum Suites Aparthotel

Property class: 3.5

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Photo gallery for Toucan Platinum Suites Aparthotel

A modern building with a courtyard, a fountain, and a staircase leading to the entrance.
A hammock lounge area with a view of the garden and a wooden deck.
A modern hotel room with a large bathtub, a bed with an orange bedspread, a small round table, and wicker chairs.
A modern two-story house with a rooftop garden, a spiral staircase, a swimming pool, and a covered patio area.
A modern living room with a sofa, dining table, chairs, and large windows with curtains.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
Calle Progreso #5, San Vicente Ferrer, Mindo, Pichincha, 170167
  • Place, Mindo Cloud Forest
    ‪1 min walk‬
  • Place, Mindo Valley
    ‪1 min walk‬
  • Place, Mindo Central Park
    ‪3 min walk‬

Room options

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Balcony

A neatly made bed with a wooden headboard, two bedside lamps, and a window with curtains.

Deluxe Suite, 1 King Bed with Sofa bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite, Balcony

A hotel room with two beds, wooden flooring, and wall-mounted light fixtures.

Family Suite, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Honeymoon Room

A modern hotel room with a large bathtub, a bed with an orange bedspread, a small round table, and wicker chairs.

Honeymoon Room

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Romantic Room

A hotel room with a wooden ceiling, a bed with a teal bedspread, a small round table, and a chair.

Romantic Room

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

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About this property

Toucan Platinum Suites Aparthotel

A snack bar/deli, a rooftop terrace and spa services are available at this smoke-free guesthouse. Free cooked-to-order breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Bathrooms include complimentary toiletries and hairdryers. Additionally, rooms include a safe and a ceiling fan. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include massages.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free valet parking, self-parking and extended parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Airport shuttle service available for a fee
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 3.5-star guest house is smoke free.

Guests are served a free cooked-to-order breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free secured, covered extended parking on site
  • Limited on-site valet and self parking
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service

More

  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1714322425001

We should mention

  • Reservations are needed for massage services. For reservations, contact the guest house before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Toucan Platinum Suites Mindo
Mindo Toucan Platinum Suites
Toucan Platinum Suites Aparthotel Mindo
Toucan Platinum Suites Aparthotel Guesthouse
Toucan Platinum Suites Aparthotel Guesthouse Mindo

Toucan Platinum Suites Aparthotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 20 out of 26 reviews
Rating 8 - Good. 2 out of 26 reviews
Rating 6 - Okay. 3 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location

Great hotel (new)
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first looking at the price it seemed a little high but it was totally worth it. From the very start they were outstanding. We arrived very late because of a flight delay and they were there to let us in. They were helpful in making sure that we could get to see the places and things we wanted to see without. The grounds were beautiful, the room was clean and the bed was super comfortable. I really liked the kitchen to bring stuff back and enjoy. Ronnie was the best and I enjoyed talking to him. If I get to Mindo again, I will stay there for sure.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were very nice. Breakfast was good.
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great concierge service, appreciate the help in booking activities. Bgreat service for breakfast
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Mindo Toucan Platinum Suites. The service was absolutely incredible from finding good places to eat to the massages we received. The rooms were very comfy and clean, and the property was beautiful. Would 10/10 recommend this for your stay.
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and big room. Overall a great stay. Things to improve: yacuzzi takes a very long time to fill and you have to ring a bell every time you want back into the hotel.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff - always trying to go the extra mile.
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located and easily walkable. Safe and secure. Immaculate condition and well equipped. Friendly and helpful staff. A great choice.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked very much the warm welcome of Ronny as well as his availability and kindness throughout our stay. The place was very well maintained and very safe. we had a great experience and warmly recommend this place. Thanks to Ronny and his wife.
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful place is right in town (across from the bus station) on a quiet street and easy walk to main street and all its offerings. We stayed in the apartment style room, very clean, spacious and everything for stay in cooking or just making coffee and sitting on the little patio. Ronny the owner took great care of us, cooked a yummy breakfast with a choice to have delivered to your room or on the upstairs patio. Did all our laundry for a great price. I would stay here again if visiting Mindo in the future. thanks Ronny.
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Nicholas

Disliked: Amenities
Bathroom toilet wouldn’t flush all the way, made the room smell bad, and yes we didn’t flush any toilet paper, informed the manager about it and nothing was done, wouldn’t stay here again.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

lorise

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic reception .!!! super accommodating, friendly and helpful . this is the place to stay for a one or longer stays. one is not enough you will leave wishing you could stay. Walk to hotel from square a little dark if at night...maybe we picked the wrong road;) Room was large and seating areas out side private. wish we had been able to enjoy the hotel longer. elevated common area great for bird watching or a massage. a bit of a splurge if only 2 to room.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really loved this spot!

Location was great! - close to town to easily access restaurants and markets, but on a quiet back street. Noise was not a problem. Isolation would have been a hassle at some of the other places I considered. Definitely modern, and I've never seen such attention given to keeping the place sparkling clean. Ronny gets a 10 out of 10 for customer service. He was always available for suggestions on things to do, and enjoyed helping us spot birds from their 2nd story patio. They even did laundry for us! I also liked having the kitchen as we used it to convert left-over dinner scraps to a nice breakfast. I would definitely recommend this location to potential travelers.
Stayed 6 nights in Jan 2023
Verified review

6/10 Okay

Judith

Liked: Cleanliness, staff & service, property conditions & facilities

Not worth the money.

The honeymoon room is small. There is no place to store toiletries and very limited room for luggage and clothes. Internet is not very reliable. It is nicely tiled, however this makes is very damp if you shower or use the whirlpool. Whirlpool takes a long time to fill and the drain does not work unless you hold it open. Not worth the money.
Stayed 2 nights in Jan 2025
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Piscina helada

Piscina helada
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy bueno para hospedarse
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Mirjam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

toller gastgeber

wunderschöne suite mit küche und ein toller gastgeber. hat uns die verschiedenen vogelarten erklärt und gezeigt und auch sonst tips für die umgebung gegeben. das frühstück war auch gut, der parkplatz war im abgeschlossenen innenhof.
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally modern, immaculately clean-a delightful stay in a beautiful setting. The cloud forest is enchanting and Mindo Toucan Platinum Suites extends that enchantment with lovely surroundings and exceptional service. A trip of a lifetime.
Stayed 5 nights in May 2022
Verified review

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property we stayed at doesn't look at all like the photos, but it was still very nice. The manager was especially kind and helpful, providing recommendations on places to see in the time we had available. He was very knowledgeable about local animals and nature sites. Our room had a kitchen, and if we had stayed longer than a night, it would have been a nice convenience.
Stayed 1 night in May 2022
Verified review

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t miss out

This was one of the best places that we stayed while in Ecuador. The room was clean, had good Wi-Fi, had a kitchen for making meals, and had hot water for showers. Ronnie was an excellent host. I would highly recommend staying here! You won’t be disappointed.
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mindo weekend

The hotel is spotlessly clean. It is very convenient to town but still quiet. It was nice to have a small kitchen with everything that was needed for breakfasts. We enjoyed our stay, staff very attentive to needs.
Stayed 3 nights in Nov 2021
Verified review

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Night Away

We wanted a night away from Quito and we had a very relaxing experience. The staff was very helpful and the food was phenomenal. Great stay!
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 3 nights in May 2021
Verified review

10/10 Excellent

Colleen

Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Alannys

Stayed 1 night in Oct 2022