Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very clean.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Well, it all started out when we arrived and we couldnât find the golf cart, so I contacted my vacation haven, and the lady checked on it and said, âSir, we contacted you 5 days ago about it,â which I knew that wasnât true because I booked it 4 days ago. Then she was like, âWell, youâre out of luck,â and didnât seem like they wanted to help. So I asked to rent a cart and be reimbursed, and they said no because sand Destin doesnât allow rental carts into the neighborhoods. So we called the next day and still nothing on it. Then I asked for a manager, and Pam was very helpful. She tried everything and finally got us a cart mid-day on the 3rd day of our 5 days there. After we filled our vehicle with sand and paid for parking multiple times, so the first half was terrible and the second half was okay. I personally will not book with them again due to the lack of communication I received prior to the trip.