Very disappointed because overall the place was very nice and had a great location. We arrived at the house, got in easily, started to settle in only to learn that sheets, comforters, mattress covers, pillow cases, and towels were all very wet. Luckily we happened to notice right away. We put them in the dryer, but apparently that was the problem. I messaged the owner several times (no phone number listed) and received no responses. Luckily there was an emergency number for property management. A nice manager brought us dry towels, sheets, comforters, and mattress pads. Unfortunately, the mattress pads smelled horribly moldy so they apparently had not been dry as well. We were told we would be refunded our cleaning fee but were only refunded half.