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Hotel Cristallo

3.0 star property

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Photo gallery for Hotel Cristallo

Sauna, hot tub, Turkish bath/hammam, manicures and pedicures
Lounge
Reception
Exterior detail
Mountain view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Sen Pelegrin 22, Passo di San Pellegrino, Moena, TN, 38035
  • Place, Ski Area San Pellegrino - Falcade
    ‪1 min walk‬
  • Place, Lake San Pellegrino
    ‪5 min walk‬
  • Place, Costabella Ski Lift
    ‪6 min walk‬
  • Airport, Bolzano (BZO)
    ‪80 min drive‬

Room options

View all photos for Deluxe Penthouse

Deluxe Penthouse | Down duvets, in-room safe, desk, blackout curtains

Deluxe Penthouse

  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Penthouse (Mountain)

Penthouse (Mountain) | Children’s theme room

Penthouse (Mountain)

  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Penthouse (Mountain)

Down duvets, in-room safe, desk, blackout curtains

Penthouse (Mountain)

  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Quadruple Room, Balcony

Down duvets, in-room safe, desk, blackout curtains

Superior Quadruple Room, Balcony

  • Mountain view
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Attico Deluxe

Down duvets, in-room safe, desk, blackout curtains

Attico Deluxe

  • Mountain view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Kristall Suite

Kristall Suite | Down duvets, in-room safe, desk, blackout curtains

Kristall Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Cristallo

Ski into Hotel Cristallo, where you can relax in a full-service spa, enjoy a drink at the bar/lounge or have a meal at the restaurant.
Hotel Cristallo offers 45 accommodations with laptop-compatible safes and a safe. Beds feature down duvets. Cable televisions are provided. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include ski-in/ski-out access, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ego Centro. Services include massages and manicures and pedicures. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. Children under 14 years old are not allowed in the spa without adult supervision.
During your stay at Hotel Cristallo, you're just a quick walk from Costabella Ski Lift. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Treat yourself to massages or manicures and pedicures at Ego Centro
  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Dolomites and 4 minutes on foot from Costabella Ski Lift
  • Airport pick-up shuttle service available for a fee
During the winter, enjoy on-site recreational activities like downhill skiing, cross-country skiing and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy one of the other amenities, including a health club and a steam room. Hotel Cristallo helps provide the perfect ski holiday with ski storage, skiing lessons and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. Free self parking is available.

This 3-star Moena hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.
Hotel Cristallo has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport pick-up shuttle (surcharge) on request
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Health club
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT022118A19XRGIY4S

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Moena
Hotel Cristallo Moena
Hotel Cristallo Hotel
Hotel Cristallo Moena
Hotel Cristallo Hotel Moena

Hotel Cristallo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 5 out of 13 reviews
Rating 8 - Good. 6 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Prasoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best places we stayed at. The owner of the property was very helpful, he went out of the way to get things organised for us. This place is highly recommended if you're staying in the area.
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Michela

Disliked: Cleanliness, amenities, property conditions & facilities
La camera con la moquette molto polverosa, bagno senza finestra e senza ventola. Il centro benessere è piccolo, non c'è la piscina ma solo la vasca idromassaggio. Accoglienza freddina Colazione buona. Posizione buona per sciare.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo prenotato la nostra Camera la mattina per la sera, era il giorno 27 di dicembre, ci hanno subito contattato per telefono chiedendoci cortesemente se preferivamo un letto da bambini oppure un letto tradizionale da una piazza per la figlia di 2 anni… la cosa non era scontata e già da questo si capiscono molte cose. Arrivati dopo 5 ore di viaggio in questa bellissima struttura ci siamo subito resi conto di aver fatto la scelta giusta, situata vicino alle piste da sci, lontana dalla confusione, curato nei minimi dettagli, bellissima camera con ampi spazi e terrazzo su vista Passo San Pellegrino. Provare per credere, si mangia benissimo. Io e mia moglie volevamo tornare a sciare dopo un lungo periodo di fermo , nessun problema, senza nemmeno uscire dalla struttura abbiamo noleggiato attrezzatura da sci, acquistato abbigliamento tecnico, infilato gli sci e raggiunto gli impianti di risalita senza aver dovuto fare un passo a piedi. Veramente Top!! Complimenti a tutto lo staff dell’hotel Cristallo Saluti Gorini & Nardi
Verified

8/10 Good

Milos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good.

All was good.only wellnes is italy type.p
Stayed 7 nights in Jan 2019
Verified

8/10 Good

MASSIMO

Liked: Cleanliness, property conditions & facilities, room comfort

Estate 2017

Esperienza positiva, albergo buono, colazione buona, personale discretamente socievole, buona la spa, eccellente la posizione.
Stayed 3 nights in Aug 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
haben uns sehr wohl gefühlt tolle küche und nettes personal
Stayed 2 nights in Jul 2017
Verified

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personal touch

We had a great stay at Cristallo in Passo San Pellegrino. We arrived in the middle of a thunderstorm and were extremely well treated by all in the staff for the next few days. Highly recommeded!
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel une nuit très reposante

Très bon hôtel à 2000m. Accueil très agréable et sympathique. Nous avons diner sur place très bien. Petit déjeuner bien. Espace détente jacuzzi, hammam, sauna très appréciable.
Verified

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Ruth

Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2021
Verified

8/10 Good

Manuela

Liked: Cleanliness, staff & service, room comfort
Verified

8/10 Good

DOMENICO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort