Jewel Grande Montego Bay Resort & Spa – All Inclusive

4.5 star property

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Photo gallery for Jewel Grande Montego Bay Resort & Spa – All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Deep-soaking bathtub, rainfall showerhead, designer toiletries
7 restaurants, breakfast, lunch, dinner served; international cuisine
Suite, 1 Bedroom, Oceanfront | Balcony view
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Rose Hall, St James, Montego Bay
  • Montego Bay Convention Centre
    ‪12 min walk‬
  • Half Moon Golf Course
    ‪14 min walk‬
  • Rose Hall Great House
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪12 min drive‬

Room options

Suite, 2 Bedrooms, Oceanfront

7.8 out of 10
Good
(12 reviews)
  • 152 sq m
  • Ocean view
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Single Sofa Bed

Suite, 2 Bedrooms, Ocean View (Partial, Butler)

8.2 out of 10
Very good
(12 reviews)
  • 152 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Single Sofa Bed

Suite, 1 Bedroom, Ocean View (Partial, Romance)

8.6 out of 10
Excellent
(29 reviews)
  • 78 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

Suite, 1 Bedroom, Oceanfront

9.4 out of 10
Exceptional
(41 reviews)
  • 96 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Junior Suite, 2 Double Beds, Oceanfront

8.8 out of 10
Excellent
(23 reviews)
  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

9.4 out of 10
Exceptional
(33 reviews)
  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Grand Penthouse, 3 Bedrooms (Grande Luxe)

  • 334 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

Grand Suite, 1 Bedroom, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 130 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Junior Suite, 2 Double Beds, Oceanfront

8.6 out of 10
Excellent
(34 reviews)
  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Villa, 3 Bedrooms, Garden View

  • 408 sq m
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

Suite, 2 Bedrooms, Resort View

9.6 out of 10
Exceptional
(5 reviews)
  • 152 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Single Sofa Bed

Suite, 1 Bedroom, Resort View

  • 96 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite, 3 Bedrooms, Oceanfront

8.0 out of 10
Very good
(1 review)
  • 184 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

8.8 out of 10
Excellent
(55 reviews)
  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Villa, 3 Bedrooms, Oceanfront

  • 408 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

Penthouse, 3 Bedrooms

  • 240 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

Similar properties

About this property

Jewel Grande Montego Bay Resort & Spa – All Inclusive

Luxury resort on the beach, with 2 outdoor pools
Catch some rays on Jewel Grande Montego Bay Resort & Spa – All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 7 restaurants.
Jewel Grande Montego Bay Resort & Spa – All Inclusive offers 217 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Plasma televisions come with digital channels.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a private beach and a steam room. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at Jewel Grande Montego Bay Resort & Spa – All Inclusive. During your stay, you'll be within walking distance of Montego Bay Convention Centre. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with pool views at Waves, one of the property's 7 restaurants and 4 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with aromatherapy, Ayurvedic treatments or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a gym and a steam room
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 2-minute drive from Montego Bay Convention Centre and a few minutes from Jamaica Beaches
  • Airport shuttle service available for a fee
Jewel Grande Montego Bay Resort & Spa – All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Jewel Grande Montego Bay Resort & Spa – All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a steam room, a fitness centre and a rooftop terrace. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Montego Bay resort.

Waves – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Pierside Restaurant – Overlooking the pool, this restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
Cricket's Beach Grill – This poolside restaurant specialises in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Fiery Pelican Outdoor Gri – This restaurant specialises in Tex-Mex cuisine and only serves lunch. Open daily.
Le Bouchon – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Water activities

Kayaking
Sailing

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Cricket's Beach Grill
  • Fiery Pelican Outdoor Gri
  • Le Bouchon
  • Pierside Restaurant
  • Waves

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (4,295 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 12 floors
  • 3 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 33 per person (return)
  • Airport shuttle fee per child: USD 16.5 (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Jewel Grande Montego Bay Resort & Spa – All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

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Jewel Grande Montego Bay Resort & Spa – All Inclusive Resort

Jewel Grande Montego Bay Resort & Spa – All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 835 out of 1371 reviews
Rating 8 - Good. 281 out of 1371 reviews
Rating 6 - Okay. 146 out of 1371 reviews
Rating 4 - Poor. 58 out of 1371 reviews
Rating 2 - Terrible. 51 out of 1371 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Cora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Wished for more nightlife on the resort. Would love another breakfast option than the Buffett or croissants! Room service should be $10 a day and not each delivery
Stayed 6 nights in Mar 2025

10/10 Excellent

Alora, Garfield Hts

Stayed 3 nights in Mar 2025

8/10 Good

JAMES, MULBERRY

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property. With the exception the cleaning staff did not remove the trash from previous guests. They also left wet linen in the washer machine
Stayed 1 night in Mar 2025

6/10 Okay

NANCY

Liked: Staff & service, property conditions & facilities
The resort and food were great. Our only complaint was that our daughters who stayed in a separate room, woke up at 2 am to the sound of someone trying to enter their room. When they got up, they saw the door had been opened. The latch was on but the door was opened. We reported the incident and were told that it was most likely the wind. I don’t believe that for a second. And if the wind could open a door with a pass key and a bolt lock, then the hotel has a bigger problem!! Very disappointed.
Stayed 7 nights in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
Wonderful experience, beautiful people, loved the service, great food options, best piña coladas! Thank you!
Stayed 3 nights in Mar 2025

10/10 Excellent

Lydia Elaine Royes

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, clean , wonderful environment
Stayed 5 nights in Mar 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff they were all so welcoming.
Stayed 5 nights in Mar 2025

2/10 Terrible

Nancy Ann

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Food, staff & servers were great! Rented 2 bathroom 1 bedroom suite...Sm bathroom didn't have hot water in sink/shower. Full Kitchen with NO glasses, dishes, towels, pans, silverware and cold water in sink. Microwave did not work well & sometimes not at all. Hard to even make tea or reheat leftovers but then you didn't have and dishes or utensiles. No hairdry in room upon ariarrival waited 2 days later to receive one. 1 day took towels but DID NOT leave any clean! No safety bars by tub which are needed because tub is slippery & ledge to climb over is 6" or 7" wide. NOT a safe tub without grab bar. Lge shower slow drains so you stand in ankle deep water. Terrible!Told them about the drains and they pulled th plug in bathroom sink, said it was fine-job done. 1st time ever at a resort where I got insect bits and they blistered. Complained for 1st 4 days about not receiving items that were missing & problems. There is a shuttle that takes guests to & from 3 different buildings for meals transport pickup went from a 5 min wait time to a 35 min wait time...crazy. If you want Ice there isn't any in room no tray to make your own either! Call room service for ice but no glasses to drink provided soda. Room service is $10 charge. We arrived at 2:30p room not ready! Front Desk while we wait sent us to buffet for lunch BUT it closed 2:30.crazy! Others with similar & worse issues. DO NOT Recommend this 4/5 star expensive mess.
Stayed 8 nights in Mar 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people, very clean, and not over crowded.
Stayed 5 nights in Mar 2025

10/10 Excellent

Delita, baldwin

Liked: Cleanliness, staff & service, property conditions & facilities
Love the grounds of this property. Need more Jamaican breakfast though . Friendly staff. Decent rooms
Stayed 1 night in Feb 2025

8/10 Good

Diana

8/10 Good

Tonya

Stayed 3 nights in Mar 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 6 nights in Feb 2025

10/10 Excellent

Isabelle

Stayed 4 nights in Mar 2025

10/10 Excellent

Anna

Stayed 4 nights in Mar 2025

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2025

8/10 Good

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Jewel Grande is pretty nice, the gardens, food selection, beach views and a wonderful and friendly staff. Our room, the junior suite was huge, and comfortable. The buffet staff, Tatianna was extremely kind, attentive and very friendly. The Italian restaurant was our absolute favorite. Again the hostesses and waiters were friendly and very attentive. The gift shop staff, Ashley was more than helpful as well has her coworker. The resort offers many excursions, Simone the tour guide registrar made our trip sign up a smooth process. Only one con, suggestion- it may be beneficial for the Resort to hire extra housekeeping staff, I had to call twice to have my room cleaned; however, housekeeping did come very late in the evening but did an outstanding job! Thank you.
Stayed 3 nights in Mar 2025

8/10 Good

Raquel

Stayed 7 nights in Mar 2025

10/10 Excellent

Takeia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort and food was wonderful
Stayed 3 nights in Mar 2025

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Feb 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice property, the breakwater is a real asset on windy days with rough water. Food was decent Staff was great Entertainment was.... Also for the money spent it would have been nice to have authentic drinks or real ingredients instead of the sugar/food coloring/flavoring for the pina coladas/ daiquiris
Stayed 7 nights in Mar 2025

6/10 Okay

Valencia

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

candice louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Felisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025