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Best Western Centro Monterrey

3.0 star property

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Photo gallery for Best Western Centro Monterrey

Lobby
Interior detail
Street view
Lobby
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Benito Juarez Avenue # 359 North, Downtown Area, Monterrey, NL, 64000
  • Place, Alameda
    ‪9 min walk‬
  • Place, Santa Lucia Riverwalk
    ‪12 min walk‬
  • Place, Macroplaza
    ‪15 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

2 Double Beds, Non-Smoking

  • Sleeps 4

King Room - Non-Smoking

  • Sleeps 2

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About this property

Best Western Centro Monterrey

Hotel with free parking, near Fundidora Park
This smoke-free hotel features a restaurant, a fitness centre and a business centre. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free theme park shuttle. Other amenities include conference space, dry cleaning and laundry facilities.
Best Western Centro Monterrey offers 49 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Best Western Centro Monterrey, you're just a quick walk from Alameda. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Just a 4-minute drive from Fundidora Park and a few minutes from Macroplaza
  • Free theme park, local-area and shopping centre shuttle service
There's a restaurant on site. WiFi is free in public spaces. A business centre and meeting rooms are available. An area shuttle within 10 km and A theme park shuttle are free. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Best Western Centro Monterrey. Free self parking is available.

This 3-star Monterrey hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Best Western Centro Monterrey has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 10 km
  • Free shopping centre shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MXN 140 for adults and MXN 140 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Free theme park shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 5 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 140 for adults and from MXN 140 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Best Western Centro
Best Western Centro Hotel
Best Western Centro Hotel Monterrey
Best Western Centro Monterrey
Best Western Monterrey Centro
Centro Monterrey
Monterrey Centro
Best Western Centro Monterrey Hotel
Monterrey Best Western
Best Western Monterrey
Centro Monterrey Monterrey
Best Western Centro Monterrey Hotel
Best Western Centro Monterrey Monterrey
Best Western Centro Monterrey Hotel Monterrey

Best Western Centro Monterrey Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 310 out of 938 reviews
Rating 8 - Good. 327 out of 938 reviews
Rating 6 - Okay. 173 out of 938 reviews
Rating 4 - Poor. 74 out of 938 reviews
Rating 2 - Terrible. 54 out of 938 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

XAVIER

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Gave me wrong room type
Stayed 1 night in Sep 2025

2/10 Terrible

Louis

Stayed 4 nights in Aug 2025

8/10 Good

Cinthia

Stayed 1 night in Jul 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

BLANCA

Business traveller
Just fine
Stayed 1 night in May 2025

2/10 Terrible

Cynthia

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
It smelled like drainage all the time and There was no iron in the room I have to call to the receptionist to ask for one.
Stayed 3 nights in May 2025

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Melynda, Bel Air

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Staff & service, property conditions & facilities
clean better the rooms
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

The room was not properly cleaned. Also, water pressure was low. The AC is not temperature-controlled. Either turn off or on. I am not staying there anymore.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, amenities
Great as always! My go to hotel everytime I visit Monterrey.
Stayed 3 nights in Dec 2024

10/10 Excellent

Raymundo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible and walks to areas of interest
Stayed 2 nights in Jul 2024

8/10 Good

jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location
Stayed 1 night in May 2024

4/10 Poor

Isidro

Business traveller
Disliked: Staff & service, amenities
Toallas incompletas, no hay teléfono en la habitación, mucho ruido, Baja presión de agua en regadera
Stayed 2 nights in Feb 2024

10/10 Excellent

Santiago

Stayed 1 night in Dec 2023

2/10 Terrible

Drew

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was fine but the Ac until didn’t really work and it made a noise all night long. We had to leave a day earlier because we couldn’t stand it anymore.
Stayed 2 nights in Oct 2023

2/10 Terrible

Jeronima

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property had bedbugs.
Stayed 3 nights in Oct 2023

4/10 Poor

Adrian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Staff great, extremely old/poor facility

Firstly the staff are super friendly and helpful, however the hotel has three major flaws; 1) the air-conditioning is old and as loud as a jet engine, so you can't hear anything or or make calls while it is on, 2) the worst quality/speed internet I've every experienced, you basically sign into a hotspot and it's unsecure, and it drops off and you will end up trying to sign in 100 times a day, again no streaming or video calls, 3) it is listed as having a gym but every single piece of equipment is from the dump/trash and broken and doesn't work. The only thing in the gym not broken were four solatary dumbbells.
Stayed 8 nights in Sep 2023

10/10 Excellent

Jose Antonio Gonzalez

Stayed 1 night in Feb 2023

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent employees

Very helpful staff. The restaurant, front desk, and clening employees are always willing to help and make you feel welcomed.
Stayed 2 nights in Jan 2023

8/10 Good

Daryl, Laredo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
great central location for ubering. close to barrio antiguo but not too close. great market shopping all around. parking a bit tight with a half ton truck. seemed perfectly safe. food options very limited, yogurt and bread, but a full menu is available n cheap. beds were ok, probably shouldve asked for more pillows.
Stayed 3 nights in Nov 2022

10/10 Excellent

Daniel

Good stay. Nice place. Good price
Stayed 2 nights in Oct 2022

8/10 Good

RENE

Liked: Staff & service, amenities, property conditions & facilities
Todo bien. General
Stayed 1 night in Oct 2022

6/10 Okay

Blanca, ROSHARON

Travelled with family
Liked: Cleanliness, staff & service
very clean but, no soap and towels no phone not some lights
Stayed 2 nights in May 2022