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Crowne Plaza Monterrey by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Monterrey by IHG

Indoor pool, pool loungers
Meeting facility
Exterior
Property entrance
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Laundry

Explore the area

View in a map
Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000
  • Place, Auditorium Pabellón M
    ‪2 min walk‬
  • Place, Macroplaza
    ‪10 min walk‬
  • Place, Alameda
    ‪17 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪34 min drive‬

Room options

View all photos for Premium Room

Premium bedding, down duvets, in-room safe, desk

Premium Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Club lounge access

Standard Room, 2 Queen Beds, Club lounge access | Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Club lounge access

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor)

Standard Room, 2 Queen Beds (Low Floor) | Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds (Low Floor)

9.6 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down duvets, in-room safe, desk

Presidential Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(83 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(150 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 1 King Bed, Club lounge access

Standard Room, 1 King Bed, Club lounge access | Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Club lounge access

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

Standard Room, 1 King Bed (Low Floor) | Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed (Low Floor)

8.4 out of 10
Very good
(21 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Monterrey by IHG

Hotel with 3 restaurants, 3-minute walk to Auditorium Pabellón M
3 restaurants, an indoor pool and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Crowne Plaza Monterrey by IHG offers 403 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Monterrey by IHG. During your stay, you're just a quick walk from Auditorium Pabellón M. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Las Ventanas, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Auditorium Pabellón M and 11 minutes on foot from Macroplaza
Crowne Plaza Monterrey by IHG offers its guests a kids' pool, an indoor pool, a sauna, and a 24-hour fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 12 meeting rooms. Event space at this hotel measures 893 square feet (83 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Monterrey by IHG. Limited free parking is available on a first-come, first-served basis.

This 4-star Monterrey hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to noon.
Las Ventanas – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
The Golf Experience – This theme restaurant specialises in Tex-Mex cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Lobby Bar – This bar specialises in international cuisine and only serves dinner. Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 449 for adults and MXN 169 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Las Ventanas
  • Lobby Bar
  • The Golf Experience

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 893 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 238 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 449 for adults and from MXN 169 for children
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: MXN 238 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel

Crowne Plaza Monterrey by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1030 out of 1590 reviews
Rating 8 - Good. 315 out of 1590 reviews
Rating 6 - Okay. 142 out of 1590 reviews
Rating 4 - Poor. 52 out of 1590 reviews
Rating 2 - Terrible. 51 out of 1590 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JUAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Sep 2025

10/10 Excellent

Davin

Stayed 4 nights in Aug 2025

6/10 Okay

Arturo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
We got in late, family was super tired, after all fell asleep, found out ac was not working
Stayed 1 night in Sep 2025

10/10 Excellent

Erasmo

Stayed 1 night in Sep 2025

10/10 Excellent

Dorian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper cerca de todo! Limpio, alberca limpia todo increíble
Stayed 1 night in Aug 2025

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Xochitl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is nice, the staff is kind, and the location is good. The hotel is old but well kept and the rooms have been upgraded.
Stayed 3 nights in Aug 2025

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Nuestra primera vez en este hotel y quedamos muy contentos con el excelente servicio de todo el staff en todos los departamentos, limpieza, meseros, front desk vigilancia. Los cuartos muy amplios y limpios, la cama y almohadas muy cómodas y muy silencio y tranquilo. Emocionados los meseros nos contaron todos los upgrades que le están haciendo al hotel y al restaurant con ese buffet variado y delicioso. Muchas gracias por hacernos sentir consentidos durante nuestra estancia.
Stayed 2 nights in Aug 2025

2/10 Terrible

Maria Alicia

Stayed 3 nights in Aug 2025

10/10 Excellent

Andrés Felipe

Stayed 15 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jorge Alexis

Stayed 3 nights in Sep 2025

10/10 Excellent

Rodrigo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from all their employees
Stayed 3 nights in Aug 2025

10/10 Excellent

Erasmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Monterrey, Nuevo Léon México. 👍🇲🇽💪

I always have a great experience every single time that I stay at the Crown Plaza Hotel. The breakfast buffet is delicious and very fresh. The rooms are very nice, clean and comfy.
My husband and I relaxing in one of the lobby sofas. 👍🏻🤭👌🏻
Stayed 2 nights in Aug 2025

10/10 Excellent

Erasmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay at the Crown Plaza Hotels, especially at the one in Monterrey, Nuevo Léon, México. I always add 2 breakfast buffets, one for my spouse and one for myself. The food is always fresh and delicious.
Relaxing in one of the lobby sofas. 👍🏻🤭👌🏻
Stayed 1 night in Sep 2025

6/10 Okay

Martha G

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

IMELDA, Houston

Liked: Staff & service
This is old hotel has a lot rooms but no the best choice for Hotel’s ,the clean is average because is to big and is not that busy the rooms smells like old carpet the location is closed to the stores but 10 minutes walk to the marcroplsaza the swimming pool is not so clean the water looks green :/ no healthy but all the employees very nice and with excellent customer service every one are so nice : ) the rooms between 4 & 11 are small no fridge but coffee maker available.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Judith

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

ANTONIO

Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jairo Fernando

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
I book with breakfast incluided and did pay for it and when i arrive to hotel they told me breakfast is not inckuided. You can check my intinerary and it say brwakfas inckuided. I did oay for it.
Stayed 2 nights in Aug 2025