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Safi Royal Luxury Metropolitan

4.5 star property
VIP Access

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Doble Matrimonial Luxury | Living area | 55-inch Smart TV with cable channels, TV, Netflix
Exterior
Breakfast meal
Reception
Sky Suite | Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
2400 Av Lázaro Cárdenas, Zona San Agustín, San Pedro Garza García, NL, 66260
  • Place, Fashion Drive
    ‪2 min walk‬
  • Place, Metropolitan Center
    ‪2 min walk‬
  • Place, Plaza Fiesta San Agustin
    ‪7 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

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KING LUXURY | Premium bedding, in-room safe, desk, blackout curtains

KING LUXURY

8.8 out of 10
Excellent
(35 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for DOBLE QUEEN LUXURY

Premium bedding, in-room safe, desk, blackout curtains

DOBLE QUEEN LUXURY

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Doble Matrimonial Luxury

Doble Matrimonial Luxury | Premium bedding, in-room safe, desk, blackout curtains

Doble Matrimonial Luxury

9.8 out of 10
Exceptional
(21 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Sky Suite

Sky Suite | Premium bedding, in-room safe, desk, blackout curtains

Sky Suite

  • City view
  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Doble Queen Luxury Panoramica

Doble Queen Luxury Panoramica | Premium bedding, in-room safe, desk, blackout curtains

Doble Queen Luxury Panoramica

9.2 out of 10
Wonderful
(25 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Doble Matrimonial Luxury Panoramica

Premium bedding, in-room safe, desk, blackout curtains

Doble Matrimonial Luxury Panoramica

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for KING LUXURY PANORAMICA

KING LUXURY PANORAMICA | Premium bedding, in-room safe, desk, blackout curtains

KING LUXURY PANORAMICA

7.8 out of 10
Good
(24 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite King Jacuzzi

Suite King Jacuzzi | Living area | 55-inch Smart TV with cable channels, TV, Netflix

Suite King Jacuzzi

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite King Plus Jacuzzi

Suite King Plus Jacuzzi | Premium bedding, in-room safe, desk, blackout curtains

Suite King Plus Jacuzzi

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Double Queen

Suite Double Queen | Premium bedding, in-room safe, desk, blackout curtains

Suite Double Queen

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite Royal Luxury

Master Suite Royal Luxury | Premium bedding, in-room safe, desk, blackout curtains

Master Suite Royal Luxury

  • City view
  • 106 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 King Bed

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About this property

Safi Royal Luxury Metropolitan

Luxury hotel connected to a shopping centre in San Pedro Garza García with a full-service spa
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site.
Safi Royal Luxury Metropolitan offers 224 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 55-inch Smart televisions come with cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a waterslide and a 24-hour fitness centre.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of Safi Royal Luxury Metropolitan's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Metropolitan Center. Enjoy features like free WiFi in public areas, free valet parking and a free manager's reception.
  • Free WiFi
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Splash around at the waterslide or swim in the outdoor pool
  • Treat yourself to body scrubs, manicures and pedicures or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • 9 minutes by car from Fundidora Park and 7 minutes from Monterrey Institute of Technology
Safi Royal Luxury Metropolitan offers its guests a full-service spa, a waterslide, and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 452 square feet (42 square metres) and includes conference space. A children's pool, a hot tub, and a 24-hour fitness centre are also featured at the luxury Safi Royal Luxury Metropolitan. Free self parking and valet parking are available.

This 4.5-star San Pedro Garza García hotel is smoke free.

The hotel hosts a free manager's reception daily.
Safi Royal Luxury Metropolitan has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Shopping centre
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 452 square feet of conference space
  • 7 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • 44 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
Property Registration Number 71421536

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Safi Royal Luxury Metropolitan Hotel
Hotel Safi Royal Luxury Metropolitan
Safi Royal Luxury Metropolitan San Pedro Garza García
Safi Royal Luxury Metropolitan Hotel San Pedro Garza García

Safi Royal Luxury Metropolitan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1912 out of 2491 reviews
Rating 8 - Good. 270 out of 2491 reviews
Rating 6 - Okay. 149 out of 2491 reviews
Rating 4 - Poor. 64 out of 2491 reviews
Rating 2 - Terrible. 96 out of 2491 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

4/10 Poor

Adriana

Travelled with family
Disliked: Staff & service
Employees treat you bad if you are dress a certain way. Worst customer service ever experienced in my life. I will not be coming again
Stayed 3 nights in Nov 2025

10/10 Excellent

Juan

Stayed 1 night in Nov 2025

10/10 Excellent

jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying, and was very nice and clean. Great customer service. We also visit the breakfast buffet and had a great experience.
Stayed 2 nights in Nov 2025

10/10 Excellent

Leticia

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and sorroundin areas
Stayed 3 nights in Oct 2025

10/10 Excellent

Jorge

Stayed 4 nights in Nov 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Henry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so kind and very formal when they talk with the customers. Room was very clean, bathroom in awesome conditions.
Stayed 1 night in Jul 2025

10/10 Excellent

DANIEL, Commerce

Stayed 2 nights in Nov 2025

10/10 Excellent

Erika

Stayed 2 nights in Nov 2025

10/10 Excellent

Linda, Mission

Liked: Cleanliness, amenities, property conditions & facilities
The room and the hotel and the staff all excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Mirlenis

Liked: Cleanliness
Super 100%
Stayed 3 nights in Nov 2025

10/10 Excellent

Erik

Great customer service. Very clean and close to
Stayed 3 nights in Nov 2025

10/10 Excellent

Maria Del Socorro

Stayed 1 night in Oct 2025

10/10 Excellent

Melisa

Stayed 1 night in Nov 2025

2/10 Terrible

Mario

Travelled with group
Liked: Cleanliness, property conditions & facilities
They double charged my stay, and after talking to their staff and person in charged they still didn’t due anything about it. Nice hotel but terrible staff service, very rude !!
Stayed 2 nights in Nov 2025

10/10 Excellent

Israel

Stayed 2 nights in Nov 2025

10/10 Excellent

angel

Travelled with group
Liked: Cleanliness, staff & service, amenities
everyone was courteous and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sunghyuk

Liked: Amenities
Was good
Stayed 3 nights in Nov 2025

10/10 Excellent

Monica

Stayed 1 night in Nov 2025

2/10 Terrible

Carlos

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel pool was closed and they never mentioned anything about it. There was a gap in between the window and wall when you could see daylight through.
Stayed 2 nights in Nov 2025

10/10 Excellent

Eliseo

Stayed 2 nights in Nov 2025

10/10 Excellent

Rafael

Stayed 1 night in Nov 2025

10/10 Excellent

Brayan

Stayed 1 night in Oct 2025

10/10 Excellent

Yadira

Stayed 1 night in Nov 2025

8/10 Good

Pedro

Stayed 1 night in Oct 2025