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NH Collection Monterrey San Pedro

4.0 star property

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Photo gallery for NH Collection Monterrey San Pedro

Bar (on property)
Exterior
Reception
1 bedroom, premium bedding, pillow-top beds, minibar
1 bedroom, premium bedding, pillow-top beds, minibar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
Av Jose Vasconcelos 402, San Pedro Garza García, NL, 66268
  • Paseo San Pedro
    ‪2 min walk‬
  • Plaza Fiesta San Agustin
    ‪3 min drive‬
  • Basilica de Guadalupe
    ‪6 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Room (Extra Bed 3 adults)

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Room (Extra Bed 3 adults)

9.0 out of 10
Wonderful
(4 reviews)
  • 36 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite

1 bedroom, premium bedding, pillow-top beds, minibar

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 Adults)

1 bedroom, premium bedding, pillow-top beds, minibar

Junior Suite (Extra Bed 3 Adults)

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (Extra Bed 2 Adults + 2 Children)

1 bedroom, premium bedding, pillow-top beds, minibar

Premium Room (Extra Bed 2 Adults + 2 Children)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Room

8.4 out of 10
Very good
(79 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (2 adults + 1 child)

1 bedroom, premium bedding, pillow-top beds, minibar

Family Room (2 adults + 1 child)

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room

1 bedroom, premium bedding, pillow-top beds, minibar

Junior Room

7.6 out of 10
Good
(5 reviews)
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, pillow-top beds, minibar

Premium Room

8.4 out of 10
Very good
(5 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room (2 Double Beds)

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Room (2 Double Beds)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Extra Bed 4 Adults)

1 bedroom, premium bedding, pillow-top beds, minibar

Premium Room (Extra Bed 4 Adults)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room

1 bedroom, premium bedding, pillow-top beds, minibar

Family Room

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

NH Collection Monterrey San Pedro

Eco-certified San Pedro Garza García hotel connected to a shopping centre, steps from Paseo San Pedro
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a conference centre, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
NH Collection Monterrey San Pedro offers 217 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at NH Collection Monterrey San Pedro. During your stay, you'll be connected to a shopping centre and just a quick walk from Paseo San Pedro. Free WiFi in public areas, a free manager's reception and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from Paseo San Pedro and a 4-minute drive from Plaza Fiesta San Agustin
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the eco-certified NH Collection Monterrey San Pedro.

This 4-star San Pedro Garza García hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
NH Collection Monterrey San Pedro has a restaurant on site.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: MXN 297 to 396 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: MXN 517
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 300

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 630 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Pet fee: MXN 630 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: MXN 517 (subject to availability)
  • Late check-out fee: MXN 300 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

NH Monterrey Garza Garcia
NH Monterrey Hotel Garza Garcia
Nh Monterrey Hotel San Pedro Garza Garcia
NH Collection Monterrey Hotel Garza Garcia
NH Collection Monterrey Hotel
NH Collection Monterrey Garza Garcia
NH Collection Monterrey
NH Collection Monterrey San Pedro Hotel San Pedro Garza Garcia
NH Collection Monterrey San Pedro Hotel
NH Collection Monterrey San Pedro San Pedro Garza Garcia
NH Collection Monterrey San Pedro
NH Monterrey

NH Collection Monterrey San Pedro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 679 out of 1150 reviews
Rating 8 - Good. 232 out of 1150 reviews
Rating 6 - Okay. 120 out of 1150 reviews
Rating 4 - Poor. 64 out of 1150 reviews
Rating 2 - Terrible. 55 out of 1150 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cercano a Las Arboledas y vías rápidas
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Evelyn V

Stayed 1 night in Apr 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Mar 2025

4/10 Poor

Christian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It takes more than one hour for Room Service when you call to ask about it they just tell me if I want to cancel, instead of trying to solve the issue. Hotel is Great Reception is Great Room Service TERRIBLE!!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 4 nights in Mar 2025

8/10 Good

DIONISIO, Naucalpan

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well located in San Pedro. Noisy at the time of my stay as the hotel is making renovations/additions. Very poor accounting control; I prepaid my stay through Expedia and at check out the tried to charge me again for my stay. The manager had to get involved. Terrible that a high quality, high cost hotel was blaming Expedia for their poor administrative practices.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alexandro

Stayed 3 nights in Jan 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kaleb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jose m

Stayed 1 night in Mar 2025

8/10 Good

GUSTAVO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe and Secure

Trip for a business trip and my family was with me. Convenient for when I when to a meeting and my family was able to spend the morning at the adjacent shopping center. Not over crowded mall.
Stayed 1 night in Jan 2025

10/10 Excellent

Ezequiel

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Lavabo

NO funcionaba el lavabo y servicio de restautant bueno
Stayed 1 night in Mar 2025

6/10 Okay

Andrés

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general bien pero el cuarto olía a caldera.
Stayed 1 night in Mar 2025

4/10 Poor

Blanca

Stayed 1 night in Mar 2025

10/10 Excellent

Lizeth B

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Eugenio

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

NORMA

Stayed 2 nights in Feb 2025

6/10 Okay

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Blanca

Liked: Staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Mar 2025

8/10 Good

Alexandra Cecilia

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice and clean.Service was not great . I asked for an extra bottle of water and they made it sounds as they were doing me an enormous favor, when in reap, you could go to the gym and get them there free. Personnel is not trained well.
Stayed 3 nights in Mar 2025

10/10 Excellent

Romeo

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is amazing, parking is a bit of a hassle but overall good and small thing to look over. Beautiful rooms with nice views, breakfast is good.
Stayed 2 nights in Feb 2025

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved this hotel. It’s so conveniently located near shopping and dining. The only complain will be the remodelación of the entrance. For pick up and dropping off. There’s not so much space. But everything else it’s so cool.
Stayed 5 nights in Mar 2025