I normally don’t write reviews, but I felt I had to after my experience here, both to share my concerns and to warn future guests looking for accommodation.
The entire residence was filthy. I understand that staff have limited control over how guests treat communal spaces, but it was obvious that the areas had not been properly cleaned in days. The cleaning staff had just finished before I checked in, yet there was still hair, dirt, and dust on the bathroom floor and shower walls. The shower drain was clogged with hair buildup.
One of the bathrooms was out of order, but the toilet was still being used. The kitchen was also extremely dirty, and the sink water was not working, meaning dishes had not been washed. The bathroom sink was covered with food waste and hair.
The sleep pods also did not feel secure. The front desk explained that this was due to new fire safety regulations, but as a solo female traveller, I did not feel safe sleeping in a mixed dorm under those conditions. This was also not what had been advertised when I made the booking.
I have stayed in hostels with communal living spaces before and understand that staff cannot fully control guest behaviour or cleanliness. However, I have always had positive experiences at other hostels in the past. Unfortunately, I would never stay here again and would not recommend it to others.