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Comfort Suites Downtown

2.5 star property

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Photo gallery for Comfort Suites Downtown

City view
Lobby
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Free daily on-the-go breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
1214 Crescent St, Montreal, QC, H3G 2A9
  • Place, Crescent Street
    ‪1 min walk‬
  • Place, Sainte-Catherine Street
    ‪2 min walk‬
  • Place, Bell Centre
    ‪5 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen beds with sofabed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen beds with sofabed

8.0 out of 10
Very good
(91 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(70 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(39 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Suites Downtown

Hotel with free breakfast, steps from Sainte-Catherine Street
A 24-hour fitness centre, a 24-hour business centre and self parking are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site. Housekeeping is available on request.
Comfort Suites Downtown offers 96 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Televisions come with cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Comfort Suites Downtown's great location. During your stay, you're just a quick walk from Bell Centre. You'll find features such as free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Sainte-Catherine Street and 6 minutes on foot from Bell Centre
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Comfort Suites Downtown. Parking is available for a fee.

This Montreal hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 12:30 PM to 7:00 PM (CAD 40 per night)
  • Covered parking on site (CAD 40 per night)
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 40 per night
  • Nearby parking fee: CAD 40 per night (591 ft away; open 12:30 PM to 7:00 PM)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 575853, 2026-07-31

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Downtown
Quality Inn Downtown
Comfort Suites Downtown Hotel Montreal
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel
Quality Inn Downtown Hotel Montreal
Quality Inn Montreal
Montreal Quality Inn
Comfort Suites Downtown
Comfort Suites Downtown Hotel
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel Montreal

Comfort Suites Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 457 out of 1263 reviews
Rating 8 - Good. 391 out of 1263 reviews
Rating 6 - Okay. 253 out of 1263 reviews
Rating 4 - Poor. 87 out of 1263 reviews
Rating 2 - Terrible. 75 out of 1263 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy bed and nice room only downside is no parking and the valet guy backed our car into the wall
Stayed 1 night in Oct 2025

6/10 Okay

ORADEE

Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to shopping, dining and entertainment due to the great location of this hotel
Stayed 2 nights in Oct 2025

2/10 Terrible

Doris

Stayed 1 night in Oct 2025

6/10 Okay

Robb

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were pleasant and helpful. Place is dirty, smells and in need of a major makeover.
Stayed 1 night in Oct 2025

10/10 Excellent

Yuening Renee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and comfortable room. We will stay here again next time when visiting Montreal
Stayed 2 nights in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonable price for a stay 5 minute walk from the Bell Centre. Excellent restaurants nearby.
Stayed 1 night in Oct 2025

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities
LOCATION IS GREAT, STAFF IS VERY FRIENDLY, BEDS ARE COMFORTABLE
Stayed 1 night in Oct 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Danielle

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location, balcony provides good views. Staff very friendly and helpful.
Stayed 4 nights in Oct 2025

4/10 Poor

Arianit

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location but that place is old and needs a major reno asap.
Stayed 2 nights in Oct 2025

6/10 Okay

ANTONIO, New Bedford

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Needs a good update, wallpaper it is loose at some walls, Cigarette butts inside a cup outside the Baranda was descanting Bed was very conformable, and the room was very clean
Stayed 2 nights in Oct 2025

4/10 Poor

Paula

Stayed 4 nights in Oct 2025

6/10 Okay

RYAN

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hot water was lacking, heater/ air conditioner barely worked
Stayed 5 nights in Oct 2025

4/10 Poor

Clément

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Not a real parking wallet👿
Stayed 1 night in Oct 2025

10/10 Excellent

Jessika

Stayed 1 night in Oct 2025

10/10 Excellent

LUCAS, norris arm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great hotel for the price. Great value for your money. The free breakfast was a bonus! Rooms are big and very clean
Stayed 3 nights in Oct 2025

8/10 Good

isabelle

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Hyeseon

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
I had a wonderful stay at Comfort Inn. The staff member Puma was incredibly kind and helpful throughout my visit. She greeted me with a warm smile and made sure I had everything I needed. Her friendly attitude really made my stay more enjoyable!
Stayed 1 night in Oct 2025

8/10 Good

Ashley

Travelled with group
Liked: Cleanliness, staff & service
Overall, good value for the price - it is very noisy at night, though with lots of surrounding bars/pubs, so be mindful of this if booking! Room was clean and staff were friendly, but slow elevator.
Stayed 3 nights in Oct 2025

8/10 Good

François

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort

Have to pay

Parking safe but you have to pay for each day you using it, valet bring you to your parking 👌
Stayed 1 night in Oct 2025

4/10 Poor

Philippe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Très moyen look négligé
Stayed 1 night in Oct 2025

8/10 Good

shawn

Travelled with group
Liked: Cleanliness, staff & service
Hotel was ideal for what we paid and expected
Stayed 3 nights in Oct 2025

8/10 Good

Darcy

Stayed 2 nights in Sep 2025