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Hotel Universel Montreal

4.0 star property

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Photo gallery for Hotel Universel Montreal

Lobby
Point of interest
Point of interest
Indoor pool, seasonal outdoor pool, pool loungers
Premium bedding, down duvets, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
5000, Rue Sherbrooke Est, Montreal, QC, H1V 1A1
  • Place, Montreal Botanical Garden
    ‪8 min walk‬
  • Place, Olympic Stadium
    ‪11 min walk‬
  • Place, Montreal Biodome
    ‪13 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪34 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(49 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk

Comfort Room, 2 Double Beds

8.4 out of 10
Very good
(142 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(146 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(47 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(72 reviews)
  • Sleeps 4
  • 2 Double Beds

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The price is CHF 87
includes taxes & fees
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About this property

Hotel Universel Montreal

Hotel with a full-service spa, 8-minute walk to Montreal Botanical Garden
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Hotel Universel Montreal offers 230 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us that they can't get enough of the convenient parking at Hotel Universel Montreal. During your stay, you're just a quick walk from Sherbrooke Street. Free WiFi in public areas, free self-parking and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Italian cuisine while dining at Resto Bar Le Toit Rouge
  • English breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute walk from Saputo Stadium and 8 minutes on foot from Montreal Botanical Garden
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Universel Montreal offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 15005 square feet (1394 square metres) and includes a conference centre. A seasonal outdoor pool, a fitness centre, and spa services are also featured at the business-friendly Hotel Universel Montreal. Limited free parking is available on a first-come, first-served basis.

This 4-star Montreal hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 11:00 AM.
Resto Bar Le Toit Rouge – This restaurant specialises in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: CAD 7 to 20 for adults and CAD 7 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Resto Bar Le Toit Rouge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (15,005 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 28 October 2025 to 28 February 2026 (completion date subject to change). The following areas are affected:
  • Parking area

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night, plus a deposit of CAD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 66 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 17 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 7 to 20 for adults and CAD 7 to 20 for children
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 15 per day
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2024-11-30, 554466

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Universel
Hotel Universel Montreal
Hotel Universel Montreal Hotel
Universel Montreal
Auberge Universel Hotel
Hotel Universel Montreal Montreal
Hotel Universel Montreal Hotel Montreal

Hotel Universel Montreal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1515 out of 2937 reviews
Rating 8 - Good. 937 out of 2937 reviews
Rating 6 - Okay. 322 out of 2937 reviews
Rating 4 - Poor. 101 out of 2937 reviews
Rating 2 - Terrible. 62 out of 2937 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Muhammad Uzman

Liked: Cleanliness, property conditions & facilities
Nice and quite place to stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Mirna

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

KING LUN

Liked: Staff & service
This place could use some improvement on cleanliness and maintenance, but staff was very friendly and helpful.
Stayed 2 nights in Aug 2025

8/10 Good

Connor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming up to the building it wasn’t much to see, but once you go inside the hotel lobby was beautiful and clean. The rooms were clean and updated and served their purpose. Breakfast was decent but a little pricey for what you get.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and friendly staff Thought the food was quite good and good value
Stayed 1 night in Aug 2025

10/10 Excellent

Anahit

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful
Stayed 3 nights in Aug 2025

10/10 Excellent

Terrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Yianoola

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter was training at the INS Olympic stadium. We stayed at this hotel for 7 days due to its convenient walking distance to the stadium. The hotel is very clean, beds are comfortable and food was good but we only had breakfast there. Overall it was a great stay.
Stayed 3 nights in Aug 2025

2/10 Terrible

Isabelle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room resembles to a motel room. Front lobby is great but the room was awful. Staff were very friendly and professional
Stayed 1 night in Aug 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk were very friendly and helpful. Made us feel very comfortable and even helped us with directions to places we were going as we were from out of town and dont speak french well. Rooms were clean spacious and bed was comfortable. Would definitely stay here again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Griffin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Brittany, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

daya

Stayed 4 nights in Aug 2025

10/10 Excellent

Stella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

We had two great rooms, the comfort we experienced was the best out of four hotels we stayed at during this travel trip. Indoor/outdoor pools, gym, restaurant and close to everything you can think of. The man at the front desk was so friendly and helpful and easy to joke with. Im going back next year and booking the same hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mark

Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this place looks a little dated, it was still a beautiful hotel. My girls and I stayed for 3 nights and all the staff were very friendly and helpful during our stay. My family and I don’t speak French and I was amazed at how bilingual everyone was, making it easy to communicate. The hotel is a quick walk from many attractions and also the metro, if you want to explore further. The restaurant on site was also delicious, I highly recommend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gabriel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much to do directly around but an amazing place to stay. Was here for a music festival staff were super accommodating and friendly even with our 1am arrival we were still greeted and helped. We had an amazing time the rooms were clean and custom temperature helped us after a long day at Osheaga. 10/10 will likely stay here next year as well
Stayed 4 nights in Jul 2025

10/10 Excellent

Peyton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area traffic wasn’t bad
Stayed 2 nights in Aug 2025

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay at your hotel. Very clean.
Stayed 3 nights in Aug 2025

8/10 Good

Marc

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

consuela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

lily

Stayed 4 nights in Jul 2025