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The Phoenix Artesian Spa Resort and Accommodation

3.5 star property

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Photo gallery for The Phoenix Artesian Spa Resort and Accommodation

A modern gate with geometric patterns and a logo, labeled "The Phoenix."
Spa
2 outdoor pools
Front of property – evening/night
Laptop workspace, iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
361/363 Frome Street, Moree, NSW, 2400
  • Place, Moree Visitor Information Centre
    ‪7 min walk‬
  • Place, Moree Artesian Aquatic Centre
    ‪9 min walk‬
  • Place, Jellicoe Park
    ‪9 min walk‬
  • Airport, Moree, NSW (MRZ)
    ‪3 min drive‬

Room options

View all photos for Budget Queen Room

Budget Queen Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Budget Queen Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

The Phoenix Artesian Spa Resort and Accommodation

Along with 2 outdoor pools, this smoke-free motel has free self-parking and free Wi-Fi in public areas.
The Phoenix Artesian Spa Resort and Accommodation offers 26 accommodations with an iron/ironing board and free toiletries. Digital televisions are provided.

Bathrooms include a shower. This Moree motel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are 4 indoor hot springs and outdoor hot springs open between 6:00 AM and 10:00 PM. The temperature in the hot springs is set to 100°F.
During your stay at The Phoenix Artesian Spa Resort and Accommodation, you're just a quick walk from Moree Artesian Aquatic Centre. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Take a swim in the 2 outdoor pools
  • On-site recreation includes hot springs
  • Within a 10-minute walk of Moree Artesian Aquatic Centre and Moree Visitor Information Centre
  • Airport shuttle service available for a fee
The Phoenix Artesian Spa Resort and Accommodation offers its guests 2 outdoor swimming pools. Public spaces have free WiFi. Self parking is free.

This 3.5-star Moree motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • 2 outdoor pools
  • 5 indoor/outdoor hot springs

Family friendly

  • 2 outdoor pools
  • In-room microwave
  • Mini-fridge

Guest services

  • Housekeeping (daily)

Spa

  • 4 indoor hot springs
  • 5 indoor/outdoor hot springs
  • Hot springs open from 6:00 AM - 10:00 PM
  • Hot springs water temperature - 38 ºC
  • Outdoor hot spring

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Freezer
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open from Monday to Friday (8:00 AM to 6:00 PM), Saturday to Saturday (8:00 AM to 6:00 PM) and Sunday to Sunday (9:00 AM to 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday - Saturday: 8:00 AM - 6:00 PM
  • Sunday to Sunday: 9:00 AM to 4:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.

We should mention

  • Hot springs access available from 6:00 AM to 10:00 PM.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Best Western Dragon & Phoenix Motel
Best Western Dragon & Phoenix Motel Moree
Best Western Dragon Phoenix
Best Western Dragon Phoenix Moree
Dragon Phoenix Motel Moree
Dragon Phoenix Motel
Dragon Phoenix Moree
Dragon Phoenix Motel Restaurant
Dragon Phoenix Resort Restaurant
The Phoenix Artesian Spa Resort and Accommodation Motel
The Phoenix Artesian Spa Resort and Accommodation Moree
The Phoenix Artesian Spa Resort and Accommodation Motel Moree

The Phoenix Artesian Spa Resort and Accommodation Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 102 out of 296 reviews
Rating 8 - Good. 109 out of 296 reviews
Rating 6 - Okay. 51 out of 296 reviews
Rating 4 - Poor. 22 out of 296 reviews
Rating 2 - Terrible. 12 out of 296 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities
Such a great place to stay
Stayed 1 night in Feb 2026
Verified

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities
The room was very clean and easy check-in. This motel was recommended, for it's spas and hot water pools including a sauna. So it was very disappointing that the sauna was not working and some of the spas were also not working, something I would ring and check before I stay there again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff made us feel like family. Hot spring water baths on the premises ranging from warm to very hot. The water comes up from 900 metres deep straight into the baths. Both indoor baths and and outdoor.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very accommodating ,room excellent and clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities
Yes but not spotless. Staff & amenities good
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely overnight stay
Stayed 1 night in Sep 2025
Verified

8/10 Good

Rachelle

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, easy check in, clean & comfortable room. Loved the keypad system rather than keys. We loved the artesian spas. We will definitely make this our regular place to stay now when we travel interstate
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very welcoming, very secure
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable rooms and beds, and if course the spas and aryesian poold
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, loved the spas
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and well equipped room. Some maintenance in the spar area required only 50% operational.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Quiet rooms..good amenities. Heaps of food within walking distance
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking pleasant room, comfortable fittings. Very nice lady on reception.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, safe secure parking, friendly staff, tidy all around the park, clean pools and spas.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Dominic

Liked: Cleanliness
OK
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Karen

Liked: Cleanliness
Okay motel for overnight. Secured parking.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb room, comfy bed & amazing artesian pool and spas
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic, helpful and friendly.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and had everything we needed for an overnight stay. The manager was extremely helpful and explained everything fully. The car park area is secured overnight accessible with your own code. Would stay here again, no problem.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jaid

Liked: Cleanliness, staff & service, property conditions & facilities
Great to get into a nice spa
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Friendly staff at check in. Lots of food choices within walking distance. Perfect for our needs
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A day trip to Moree

Clean room . Good location . Self parking . Spa is the best . Enjoyed the privacy . Friendly and helpful staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s like a spa resort at home. Onsite artesian heated pool and clear sky
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights. Very comfortable bed. Great hot pool. Would recommend.
Stayed 3 nights in Jun 2025