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Quality Inn & Suites South San Jose / Morgan Hill

2.5 star property

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Photo gallery for Quality Inn & Suites South San Jose / Morgan Hill

Free daily self-service breakfast
Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, blackout curtains, iron/ironing board
Lobby

Reviews

4.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
16525 Condit Rd, Morgan Hill, CA, 95037
  • Place, Morgan Hill Outdoor Sports Center
    ‪1 min walk‬
  • Place, Morgan Hill Community Park
    ‪3 min drive‬
  • Place, Centennial Recreation Center
    ‪3 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down duvets, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Quality Inn & Suites South San Jose / Morgan Hill

Along with a water park (surcharge), this smoke-free hotel has an outdoor pool and a 24-hour business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site.
Quality Inn & Suites South San Jose / Morgan Hill offers 84 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

This Morgan Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a water park (surcharge) and an outdoor pool.
During your stay at Quality Inn & Suites South San Jose / Morgan Hill, you're just a quick walk from Morgan Hill Outdoor Sports Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Splash around at the water park with a waterslide or swim in the outdoor pool
  • Amenities include a 24-hour business centre, laundry facilities and a terrace
  • 6 minutes by car from Morgan Hill Community Park and 11 minutes from Coyote Creek Golf Club
Quality Inn & Suites South San Jose / Morgan Hill offers its guests a water park (surcharge), a waterslide, and an outdoor pool. WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A terrace, a vending machine, and coffee/tea in common area are also featured at the family-friendly Quality Inn & Suites South San Jose / Morgan Hill. Free self parking is available. You'll have access to the indoor pool and outdoor pool at a partner property.

This Morgan Hill hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)
  • Water park
  • Waterslide

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Morgan Hill Quality Inn
Quality Morgan Hill
California Inn

Quality Inn & Suites South San Jose / Morgan Hill Reviews

Reviews

4.4
Rating 10 - Excellent. 102 out of 1008 reviews
Rating 8 - Good. 85 out of 1008 reviews
Rating 6 - Okay. 123 out of 1008 reviews
Rating 4 - Poor. 202 out of 1008 reviews
Rating 2 - Terrible. 496 out of 1008 reviews

4.2/10

Cleanliness

4.8/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

4/10 Poor

Pakou

Stayed 1 night in Nov 2025

6/10 Okay

Tanya

Disliked: Staff & service
Room was clean, bed comfortable and a/c worked fine. They are a little stingy with towels—especially hand towels and wash cloths, which I expected from previous reviews. I did request at check in extra towels—which only housekeeping had access to—and I never got, even after a call down to front desk from the room. Hallways did smell like hotel used to allow smoking, but room was ok. I did stay during week vs weekend, but overall a decent stay for the price.
Stayed 1 night in Nov 2025

4/10 Poor

Sean

Disliked: Cleanliness, amenities
We stayed a night for a soccer game which was nice to have fields across street. Its a 2 star, classic, you get what you pay for. The good: beds were nice and comfortable. Sheets clean and Pillows were nice. Thats what we were there for so it worked out great. The bad: carpets and hallways have an old smell. TV's too small for room while watching TV. Bathroom shower was old and shower knob fell off and exposed wall near shower spout. Provided only 1 towel in the bathroom. Ive read this from other reviews too. Pick up additional towels from front desk at check-in. Grounds: The pool was open and went for a swim. It was cold. Hot tub was not in working order. For the price it worked out for a night.
Stayed 1 night in Nov 2025

6/10 Okay

Stacy

Travelled with family
Disliked: Property conditions & facilities
Stayed there solely for the location. Over
Stayed 1 night in Nov 2025

2/10 Terrible

Marisol

Stayed 1 night in Sep 2025

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is located in a great area. Although our stay was “peaceful” there were a few things that were upsetting. For instance, we didn’t have a working toilet and although we asked for someone to come check it out, no one came. With a family and little ones, it was frustrating! Going upstairs from the side door looks a little dirty and outdated. But it was nothing too crazy. Sliding door in rooms are locked so can’t open them. Ac worked great!
Stayed 1 night in Oct 2025

2/10 Terrible

Diane

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was gross. Felt like a motel that people live in. Half a roll of toilet paper. No extra, no Kleenex.Just an empty bin for it. The inside lock was broken off. Holes in the wall patched with toilet paper. Someone’s used shampoo bottle in the shower. Had a little single cup coffee maker but no cup. One plastic water cup.
Stayed 1 night in Nov 2025

2/10 Terrible

cirilo

Stayed 1 night in Nov 2025

2/10 Terrible

Jacob

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in the room for 10 Min before checking out. Was dirty. Stains on the mattress, walls, ceilings, fire sprinkler on the ceiling had a plastic back to cover a hole next to it. Floor was dirty and it smelled terrible in the hotel. Whole floor was non smoking but reaked of it and in the room. It was nasty and when we talked to the man at the desk that we wanted to check out and why he gave us attitude and did not once look us in the eyes. The hotel was disgusting. Will be getting a refund.
Random bag covering hole
Stains on ceiling and walls
Broken shades
Blood/urine stains on mattress
Stayed 1 night in Oct 2025

8/10 Good

TesQuene

Stayed 2 nights in Oct 2025

2/10 Terrible

Krissana

Disliked: Cleanliness
Shady characters and bad area
Stayed 3 nights in Oct 2025

10/10 Excellent

Shamik

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, value for money
Stayed 6 nights in Oct 2025

2/10 Terrible

Mason

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump. Had to wait for front desk staff. The outside was gross and dirty/trash. The hallways looked like they were never cleaned and decades old. The sheets were stained, and had cigarette burns on the comforter. The room smelled like bleach so bad that I think there was a crime scene clean up right before we got there. We ended up not staying there and drive home instead.
Stayed 1 night in Oct 2025

6/10 Okay

Leon

Travelled with family
Room needed some repairs in bathroom
Stayed 1 night in Oct 2025

4/10 Poor

Vinay, Livermore

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Broken bathroom doors, stained bedsheets , shower not operational & rude staff.
Stayed 3 nights in Oct 2025

2/10 Terrible

Emily

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible, do not stay here!

Absolutely terrible hotel. Pictures are not accurate. Run down in every way. Debris in stairwells, litter surrounding entry. Disappointing breakfast offerings, broken hot tub and sad looking pool. Rooms didn't appear vacuumed at all, sheets and towels were stained. Speaking of towels, only 1 or 2 offered per room and it was difficult to get more. We stayed nights (paid for 3, but left after 2 because it was so bad -without a refund). Stayed in 4 different rooms and all were bad. Dirty walls, old moldy looking tubs and bathroom outlets that didn't work. It is close to the ballpark, but not worth your health or safety. Stay somewhere else! Hotels.com should be ashamed to have them on their site.
Stayed 3 nights in Oct 2025

2/10 Terrible

Phillip

Disliked: Cleanliness, staff & service
Disgusting! Dirty! Worst hotel I’ve ever stayed at, second place isn’t even in the same stratosphere. I wouldn’t recommend this place to my worst enemy. Okay, maybe I would.
Stayed 2 nights in Oct 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
In need of a cleaning, carpets were filthy, in room and hallways. Cockroaches in my room, walls stained, desk, sinks, table were not cleaned off. Only one towel to dry off. Door leading to parking lot broken so was left open with a rock. TV remote missing, AC unit didn't work so it was unplugged, went to plug it in and started to smoke fire hazards. Manager walked over debris in hallway never picked it up. One good thing... No bed bugs but heard chewing sounds coming from the walls. Manager was never around. Horrible stay. Was supposed to check out Sunday 10/19, after seeing the roaches I left Saturday afternoon. Never will I stay there again. The company needs to close this place and give it a good cleaning and new management. I want my money back.
Stayed 4 nights in Oct 2025

2/10 Terrible

Kari

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so dirty and I would not stay here again. I almost left because nothing had been cleaned. The floors looked like they had not been vacuumed in weeks.
Stayed 1 night in Oct 2025

6/10 Okay

Brandon

Business traveller
Liked: Staff & service

2 or 3 star hotel

Staff was nice. Older hotel. Some rooms have no AC. Ok for the price.
Stayed 1 night in Sep 2025

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms are pretty bad old building the doors terrible condition n carpet berry old
Stayed 1 night in Oct 2025

2/10 Terrible

Heriberto

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nasty hotel will never be booking again. When I got their I had booked to rooms expecting two rooms together and was told they couldn’t do anything about it with an attitude. Receptionist is not very helpful,nice. Very nasty smelly hotel hallways smelled like straight up cigarettes. Beds were nasty not cleaned at all. Shower was broken and disgusting clearly not clean. The air in the room was very hot instead of cold didn’t work properly. Called for some towels and toilet paper clearly you can tell they didn’t clean it no toilet papers and only one towel when called they didn’t even answer. Is not in a very good area. The finally was this HOTEL WAS NOTHING LIKE THE PICTURES SHOWNED IN THE BOOKING WILL DEFINITELY BE DOING SOMETHING ABOUT IT.
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Stayed 1 night in Sep 2025

2/10 Terrible

Angelica

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not cleaned throughly. The fridge was dirty, food not cleaned of the dresser, chips behnd the tv dresser area, a piece of paper left in the dran of the bathtub, no ac but fan in the room, went too take a shower and couldnt pull out the nob to release water to shiwer head . It was to many negatives in this place. We had to leave the sliding door open overnight , fan on so the noise of the traffic wasnt a great thing. Price was not bad but for a l
Stayed 1 night in Sep 2025

4/10 Poor

Gloria

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was not very clean and they didn't offer water or coffee and the service was not very good.
Stayed 1 night in Sep 2025