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Aparthotel

Lake Resort by Marsden

5.0 star property

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Photo gallery for Lake Resort by Marsden

A row of waterfront cottages with balconies, wooden decks, and a mountain backdrop.
A clear view of a swimming pool with a glass barrier, wooden deck, and a backdrop of mountain ranges.
A spacious living room with a large window overlooking a pool and mountains, a wooden dining table, and comfortable seating.
A hotel room with a large bed, two chairs, a small table, and a view of a water body and buildings.
A waterfront property with a row of houses, a dock, and a calm lake reflecting the buildings.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
15-23 Perriam Place, Cromwell, Mount Pisa, 9383
  • Place, Lake Dunstan
    ‪5 min walk‬
  • Place, Skyline Queenstown
    ‪47 min drive‬
  • Place, The Remarkables Ski Area
    ‪55 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪41 min drive‬

Room options

View all photos for One Bedroom Villa, Ground Floor (with Kitchen)

A wooden deck with a table and chairs, overlooking a body of water and mountains.

One Bedroom Villa, Ground Floor (with Kitchen)

  • Marina view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Studio, Upper Level

A hotel room with two beds, a desk, and a chair.

Twin Studio, Upper Level

8.0 out of 10
Very good
(2 reviews)
  • Marina view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for One Bedroom Villa Spa, Ground Floor (With Kitchen)

A bedroom with a bed, a flat-screen TV, and a window with blinds.

One Bedroom Villa Spa, Ground Floor (With Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • Marina view
  • 100 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Studio, Upper Level

A hotel room with a large bed, a sofa, a small table, and a TV.

Double Studio, Upper Level

  • Marina view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Studio, Upper Level

A hotel room with a large bed, a desk, a chair, a TV, and a view of a body of water and buildings.

Superior Double Studio, Upper Level

  • Marina view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Mountain View Studio, Ground Floor (Not Waterfront)

A bedroom with a bed, a desk, and a chair.

Mountain View Studio, Ground Floor (Not Waterfront)

  • Mountain view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Queen Beds, Marina View

A hotel room with two beds, a desk, and a view of a water body and buildings.

Superior Twin Room, 2 Queen Beds, Marina View

10.0 out of 10
Exceptional
(1 review)
  • Marina view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Villa, 3 Bedrooms, 1.5 Bathrooms, Marina View

A poolside area with a table and chairs, overlooking a pool and mountains.

Family Villa, 3 Bedrooms, 1.5 Bathrooms, Marina View

  • Marina view
  • 100 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds
  • Free Wi-Fi

View all photos for Standard Triple Room, 1x Queen Bed, 2x Single Beds, Marina View

A hotel room with three beds, a TV, and a view of a pool and buildings.

Standard Triple Room, 1x Queen Bed, 2x Single Beds, Marina View

  • Marina view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

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  • Free Wi-Fi
  • Air-conditioning
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4.9 out of 5, Exceptional, 287 reviews
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About this property

Lake Resort by Marsden

A marina, a restaurant and a bar/lounge are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site. Each apartment provides a washer/dryer and a fridge, plus free WiFi and a TV with cable channels. Other amenities that guests will find include a coffee/tea maker and an electric kettle. Weekly housekeeping is available.
Lake Resort by Marsden offers 59 air-conditioned accommodations with washers/dryers and coffee/tea makers. Televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a weekly basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Lake Resort by Marsden. During your stay, you're just a quick walk from Lake Dunstan. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This luxury aparthotel has 59 apartments. Free WiFi and a washer/dryer are available in each apartment.
  • Each apartment offers a washer/dryer, cable TV and a fridge
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy local cuisine while dining at The Moorings
  • Cooked-to-order breakfast served daily for a fee
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes helicopter/aeroplane tours
  • Guests have great things to say about the helpful staff and the location
  • 6 minutes on foot from Lake Dunstan and a 4-minute drive from Kiwi Water Park
Lake Resort by Marsden offers its guests a marina. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this aparthotel measures 4844 square feet (450 square metres) and includes a conference centre. A terrace, ski storage, and tour/ticket assistance are also featured at the luxury Lake Resort by Marsden. Self parking is free.

This 5-star Mount Pisa aparthotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.
The Moorings – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Ski storage
  • Snowboarding nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Restaurants on site

  • The Moorings

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Water dispenser

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: NZD 25 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Outdoor areas

  • Marina
  • Picnic area
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 3 meeting rooms
  • Conference centre (4,844 square foot of space)

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Guidebooks
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services
  • Weekly housekeeping

Location highlights

  • In a rural location
  • In the mountains
  • On a lake
  • On the waterfront

Things to do

  • Bicycle parking
  • Bicycle storage
  • Helicopter/aeroplane tours
  • Ski storage
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 59 units
  • At least 80% organic food
  • Banquet hall
  • Bicycle parking
  • Bicycle storage
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Reusable coffee/tea filters
  • Some LED lighting used
  • Soundproofing
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: NZD 25.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 25.00

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for NZD 25.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 25 to 35 per person
  • Early check-in fee: NZD 25.00 (subject to availability)
  • Late check-out fee: NZD 25.00 (subject to availability)
  • Crib (infant bed) fee: NZD 25.0 per stay
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Pisa Range
Pisa Range Lake
Pisa Range Lake Cromwell
Lake Resort Heritage Collection Cromwell
Pisa Range Lake Resort Cromwell
Heritage Boutique Lake Resort Cromwell
Lake Heritage Collection Cromwell
Heritage Boutique Lake Cromwell
Heritage Boutique Lake
Lake Heritage Collection
Marsden Lake Central Otago
Marsden Lake Resort Central Otago
The Lake Resort Heritage Collection
Marsden Lake Resort Central Otago Aparthotel
Marsden Lake Resort Central Otago Mount Pisa
Marsden Lake Resort Central Otago Aparthotel Mount Pisa

Lake Resort by Marsden Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 1101 reviews
Rating 8 - Good. 282 out of 1101 reviews
Rating 6 - Okay. 67 out of 1101 reviews
Rating 4 - Poor. 24 out of 1101 reviews
Rating 2 - Terrible. 5 out of 1101 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ramesh

Liked: Cleanliness, check-in, communication, listing accuracy
Very peaceful, amazing location loved it with my family.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kane

Liked: Cleanliness, check-in, communication, listing accuracy
Great place to stay, clean rooms, friendly staff, awesome views and great restaurant on site! Not far to go back into Cromwell!
The view
Off the balcony
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Boyang

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice lake view, large parking space, good food, friendly staff.
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic stay.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Deb

Liked: Cleanliness, check-in, communication, listing accuracy
Great location. Extremely pleasant and helpful staff. Nice to have a restaurant onsite
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, communication
Friendly staff, clean room, lovely morning view.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, check-in, communication, listing accuracy
Good size room and bathroom, modern, nice and clean.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, communication, listing accuracy
Nice dinner at the restaurant, enjoyed sitting on our balcony over the lake for drinks and breakfast.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, check-in, communication, listing accuracy
Quiet with Marina view. WiFi struggled with business meetings but very nice accommodation.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, check-in, communication, listing accuracy
Was lovely
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great facilities and lovely view across the lake.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Charmaine

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to stay. I've stayed here twice in the last 4 months and have enjoyed my stay each time.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful location and nicely appointed accomodation
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice, lovely area.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

TONY

Very nice place to stay the restaurant food was great to and friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, check-in, communication, listing accuracy
The place was nice. It even had a washer and dryer in the garage. The jacuzzi was so nice and just what we needed after a long day.staff was very helpful.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cheri

Liked: Cleanliness, check-in, communication, listing accuracy
Everything was lovely!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rita

Liked: Cleanliness, amenities, communication
Everything about the resort was fabulous. The restaurant was amazing for both dinner and breakfast and definitely worth going. Beautiful location and very close to Queenstown.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, room comfort, communication
Great stay in a lovely spot
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Taryn

Liked: Cleanliness, amenities, communication
Lovely location and large comfortable bed, we will be back
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, amenities, communication
Quiet clean nice view
Beautiful family friendly clean condo
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful location, clean spacious room with pretty view.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Melinda

Liked: Cleanliness, amenities, communication
Staff were courteous and helpful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, check-in, communication, listing accuracy
Really lovely outlook from our room overlooking the lake. Our upper level room had a small balcony (other have huge outdoor areas) but all overlook the lake. Good size ensuite and a comfortable lounge where you can sit and watch tv. Restaurant was also really nice with a good selection to chose from. Highly recommend staying here
Stayed 1 night in Mar 2026