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Hotel Santa Caterina

3.0 star property

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Photo gallery for Hotel Santa Caterina

Experience the warm welcome at this hotel, where a beautifully designed entrance and inviting balcony set the tone for a memorable stay.
Enjoy cooking in this well-equipped kitchen with a central island, sink, and stainless steel refrigerator.
Cozy living room with a traditional design, featuring a striped sofa set, armchairs, and framed artwork.
Two single beds with crisp linens and pillows, a wall-mounted lamp, and a television for your stay.
Relax in an outdoor seating area with a glass-top table and wicker chairs, offering a clear view of the surrounding area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Room service

Explore the area

Map
Via Vittorio Emanuele 4, Pompei, NA, 80045
  • Shrine of the Virgin of the Rosary of Pompei
    ‪3 min walk‬
  • Pompeii Forum
    ‪15 min walk‬
  • Pompeii Archaeological Park
    ‪18 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪28 min drive‬

Room options

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, soundproofing

Quadruple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite, Accessible

Junior Suite, Accessible | Minibar, in-room safe, desk, soundproofing

Junior Suite, Accessible

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Double Room, No Windows (Porthole)

Economy Double Room, No Windows (Porthole) | Minibar, in-room safe, desk, soundproofing

Economy Double Room, No Windows (Porthole)

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Accessible

Suite, Accessible | Minibar, in-room safe, desk, soundproofing

Suite, Accessible

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, soundproofing

Superior Room

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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About this property

Hotel Santa Caterina

Hotel with free breakfast, near Pompeii Archaeological Park
This smoke-free hotel features a bar/lounge, a snack bar/deli and 24-hour room service. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
Hotel Santa Caterina offers 15 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with digital channels.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Pompei hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Santa Caterina. During your stay, you're just a quick walk from Shrine of the Virgin of the Rosary of Pompei. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Just a 3-minute drive from Pompeii Archaeological Park and 7 minutes from Gulf of Naples
  • Airport and local-area shuttle service available for a fee
  • Pets welcome free of charge (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Santa Caterina. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 3-star Pompei hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 9:30 AM.
24-hour room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per person (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Hotel Santa Caterina offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Caterina Pompei
Santa Caterina Pompei
Hotel Santa Caterina Hotel
Hotel Santa Caterina Pompei
Hotel Santa Caterina Hotel Pompei

Hotel Santa Caterina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 166 out of 380 reviews
Rating 8 - Good. 153 out of 380 reviews
Rating 6 - Okay. 42 out of 380 reviews
Rating 4 - Poor. 10 out of 380 reviews
Rating 2 - Terrible. 9 out of 380 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Tomas

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room was dusty. The shower had molds everywhere. It was a terrible experience.
Stayed 1 night in Feb 2025

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service, room comfort

Convenient hotel in Rome.

Hard to review after plush hotel in Dubai! We stayed in this hotel about 9 years ago and returned. It does the job for the price, even if showing a bit of wear. Receptionist was nice, helpful. Great location for eating and trains. I reckon I’d come back again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I thought I had revieeed at the time - the hotel came to our rescue after being let down by a nearby bed and breakfast. I haven’t booked last minute before but everything went perfectly. Very helpful staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere
Stayed 1 night in Nov 2024

8/10 Good

NORBERTO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location friendly service
Stayed 1 night in Nov 2024

8/10 Good

stephen

Liked: Cleanliness, staff & service, amenities
Older rooms with tiny showers, if your anything above average size you won't fit. Great staff!
Stayed 1 night in Oct 2024

8/10 Good

Leonid

Travelled with family
Liked: Cleanliness, staff & service, amenities
Feels like noble old simplistic place.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Weilee

Travelled with partner
Disliked: Property conditions & facilities
The front desk lady is very nice and helpful. But the room is old, has very very strong smoke odor, the breakfast service lady is quite rude.
Stayed 1 night in Oct 2024

8/10 Good

Christopher James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Firstly, the good. Hotel is in a great location, everything you could need is within a short walk. The staff were extremely friendly and helpful and the room was kept clean every day, including Sunday. The room itself was a bit tired but still good value for the money paid. Only 1 plug socket in the room was working but we worked around this. The view from the balcony was incredible. We did not use the breakfast facilities so cannot comment on this. My only real disappointment was that when i booked this trip, it was for me and my son so i booked 2 rooms. Despite it saying on expedia that the rooms can be amended / refunded up to 72hrs before your stay, when i contacted expedia 1 week before informing them that due to an operation my son could not travel and my partner would be travelling instead, i was told that the rooms were single occupancy and could not be changed. When we arrived, we had been allocated 2 large rooms and ended up paying for a room that we did not use and that the hotel then sold to someone else. Not a gripe about the hotel as such, just the difficulty in communication with expedia and a bit disappointed as i book a fair few trips with them. The room had a queen and a single bed and was definitely not single occupancy.
Stayed 4 nights in Oct 2024

8/10 Good

Claudia

Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Tuomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel. Highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Near restaurants and shops short walk to the pompeii ruins. And across the road you can book tours we did The vesuvius one much cheaper to Book there than here.breakfast is good cakes, toast, eggs cereal and yoghurt.
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2024

6/10 Okay

Abhishek

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No maintenance in property. Door locks falling off bathroom moldy old furniture. Worst wifi Clean towels and toiletries. Great front office staff
Stayed 1 night in Aug 2024

6/10 Okay

Maddalena

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not what the description and pictures look like. Very dated. And our room and bathroom had ants.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean rooms. Friendly and helpful staff. Breakfast was fab. Central location is convenient for food, trips etc.
Stayed 2 nights in Aug 2024

10/10 Excellent

Claire

Travelled with family
Liked: Staff & service, property conditions & facilities
Fantastic location for visiting Pompei Ruins! Room and bathroom were very spacious. AC was quiet and super effective. Even though hotel advertises sound proofing, there was a LOT of noise: from the street, from neighbouring rooms and from the breakfast room.
Stayed 2 nights in Aug 2024

4/10 Poor

Marla

Liked: Staff & service
Disliked: Property conditions & facilities
The location was convenient as it was across the street from Pompeii and we were able to leave our car for the day at the hotel and walk over to Pompeii. The staff was nice and friendly. However there was lot of mold on the ceiling in the bathroom as well as in the shower. I am allergic to mold so I was very bothered by it. We had two rooms as there were 4 of us and both rooms had a lot of mold in the bathroom ceiling and shower. The bathrooms definitely need to be refurbished!!
Stayed 1 night in Aug 2024

2/10 Terrible

Arvind

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs lots of renovation
Stayed 1 night in Aug 2024

10/10 Excellent

Devan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Jul 2024

8/10 Good

Nancy, Beamsville

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Freat location with parking. Great breakfast!
Stayed 1 night in Aug 2024

6/10 Okay

Marina

Travelled with family
Liked: Staff & service
The location is great! Within walking distance to the Pompeii Archaeological Park and many restaurants and shopping. Parking was good and free which was great! Our hotel room was okay. There was a bug on my daughter’s comforter and the bedding was a bit dirty. We only had one night booked so we just dealt with it. Breakfast was disgusting and crowded. You definitely get what you pay for!
Stayed 1 night in Jul 2024

8/10 Good

ERIC, BEACON

Travelled with partner
Liked: Cleanliness
Definitely an older property but conveniently located. Bed was horrific and the breakfast was just ok
Stayed 1 night in Jul 2024